Business Details
16 Years
experience
Trusted Water Cooler Solutions in Kent
Cactus Water Systems is a specialist, independent water cooler, boiler and fountain company offering impartial, expert advice to clients nationwide. Our offices are based in Kent, where we have built a reputation for excellence in customer service since 2010. We supply, install and maintain a wide range of hydration solutions tailored to meet diverse client needs across education, healthcare, industrial and domestic sectors. Our flexible approach allows customers to purchase or rent products while benefiting from fully managed contracts that include regular servicing and sanitising. Our expert team delivers energy-efficient products that reduce environmental impact and operating costs, with installations supported by comprehensive site surveys and professional engineering services. We pride ourselves on transparent pricing with no hidden extras, ensuring clients receive optimal value for money.Our success stems from combining technical expertise with a commitment to understanding individual client requirements, supported by partnerships with leading manufacturers. With decades of combined experience in sales, project management and business consultancy, our leadership team ensures every client receives tailored solutions that balance functionality with cost-effectiveness. Our maintenance services utilise genuine manufacturer parts and follow strict hygiene protocols, including regular filter replacements and descaling procedures. Clients benefit from nationwide coverage through our managed service offerings, which coordinate multi-site installations and scheduled maintenance across the UK.
Services
Water Coolers
Bottle Filling Stations
Drinking Fountains
Water Boilers
Under Sink Chillers
Maintenance Services
Rental Agreements
Filter Replacements
Hygiene Sanitisation
Managed Services
Details
- Year established: 2010
Highlights and features
- We offer impartial, expert advice from industry specialists
- We provide flexible rental and purchase agreements
- Our team delivers nationwide installation and maintenance services
- We guarantee first-class customer service with 24/7 support
- We supply energy-efficient products with environmental certifications
Associations and certifications
- NSF International
- WRAS
What people say
Professional service
No dramas
Great value
Promptly rectified
Excellent maintenance
Services
Bottle Filling Stations
Our bottle filling stations provide touch-free hydration solutions for high-traffic areas. These vandal-resistant units connect to mains water supply, reducing plastic waste while delivering chilled, ambient or sparkling water options. Advanced filtration systems ensure consistent water quality with antimicrobial protection components.
Mains Fed Water Coolers
Point-of-use water coolers eliminate bottled water logistics through direct mains connection. Available in hot/cold variants with energy-saving features, these units provide unlimited filtered water for offices, schools and commercial premises while reducing environmental impact.
Drinking Fountains
Durable drinking fountains combine bubbler and bottle filling functionality for public spaces. Stainless steel construction ensures longevity, with models suitable for indoor/outdoor use at schools, gyms and transport hubs while meeting WRAS compliance standards.
Water Boiler Rentals
Wall-mounted and countertop boilers deliver instant boiling water for commercial kitchens and office environments. Available in various capacities with safety features, these units provide efficient hot water solutions without occupying valuable workspace.
Maintenance Packages
Comprehensive maintenance plans include bi-annual servicing, filter replacements and emergency breakdown support. Our engineers use genuine parts to ensure optimal performance while maintaining hygiene standards through regular sanitisation procedures.
People
Adam Tuson
Director
With extensive experience in sales and business consultancy, Adam established Cactus Water Systems in 2010. He focuses on delivering value-for-money solutions while maintaining high service standards and environmental responsibility.
Ali Oakes
Operations Manager
Ali manages installation scheduling and service operations using her project management expertise. She ensures timely delivery of all maintenance work while maintaining the company's commitment to quality customer service.
Questions
What types of water coolers do you offer?
We provide mains-fed, bottled and under-sink water coolers in various configurations including hot/cold options for commercial and domestic use.
Can I rent water dispensing equipment?
Yes, we offer flexible rental agreements with installation, maintenance and filter replacements included in the monthly payments.
Do you provide nationwide service coverage?
Our managed services support multi-site installations across the UK with scheduled maintenance and emergency support available.
How do you ensure water quality?
We use NSF-certified filters and perform regular sanitisation procedures while maintaining WRAS-approved equipment standards.
What maintenance packages are available?
We offer essential and premium service plans with bi-annual servicing, filter replacements and priority breakdown response options.
Are your products environmentally friendly?
Our mains-fed systems reduce plastic waste while energy-efficient models help lower carbon footprints and operating costs.
