The aim was quite simple back then, offer people bathrooms at affordable prices with excellent customer service, we even had the slogan "where service matters" and we really did stick to this, and still do to this day. We aren't a business without our customers, and we will never forget this; Martin's brother Craig Osborne joined the business and helped increase sales and look after the general day to day running of the showroom.
In 2006 we made the big decision to move shop to a more prominent retail position, we found the shop we really liked and wanted to make the move, this was a huge step for us as the rent quadrupled overnight, this is when we started displaying more branded bathrooms and investing even further into our business.
This proved to be a great decision and taught us so much about longevity and quality of the bathroom goods, a hard lesson was learnt in the early days, but we wouldn't change a thing. After seven great years at Queen Street in Ossett, we were on the move again, we had a couple of problems with parking and space so we needed to rectify this.
In 2006 we made the big decision to move shop to a more prominent retail position, we found the shop we really liked and wanted to make the move, this was a huge step for us as the rent quadrupled overnight, this is when we started displaying more branded bathrooms and investing even further into our business.
This proved to be a great decision and taught us so much about longevity and quality of the bathroom goods, a hard lesson was learnt in the early days, but we wouldn't change a thing. After seven great years at Queen Street in Ossett, we were on the move again, we had a couple of problems with parking and space so we needed to rectify this.
Services
Retail
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At Wakefield Bathrooms we combine over 25 years of bathroom knowledge, we are experts in all things bathrooms, we are constantly innovating and investing in our future. We have a great mix of youth, experience and exuberance which keeps us at the forefront of bathroom design, we are constantly creating the most up to date designs that not only look fantastic, but work in today's busy lifestyles and pass the test on longevity too.
Commercial
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Wakefield Bathrooms have a strong relationship with our commercial partners and architects across the whole of the UK. We work closely with some leading commercial partners in all sectors and value every single one of them. The construction industry, the hospitality sector including some 5* boutique hotels, local developers including the local house builders and bathroom installers, we value everyone and give them the service they deserve.
Showroom
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We are very much open and here ready for you to visit, we are asking customers to make appointments to ensure we can discuss your new bathroom with you while you are here. It's important to us that we keep everyone safe and ensure we dont have too many people in the showroomm at any one time, if you turn up without an appointment you may have to wait outside until we have finished with the customer that made the appointment.
Reviews
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Testimonials are very important to our business; we value all our customers feedback and we are very happy with the positive feedback we get. Our recommendations equate to around 85% of our work, put quite simply, without our customers we aren't a business, we know this and work very hard to make sure our customers are happy with all aspects of their purchase.
Brands
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We have some of the best bathroom brands available today, choosing the right products is a key part of having the dream bathroom, we carefully select the right manufacturers by having a very strict and digilent process, we ask the following questions before selecting them to be displayed within our showroom.
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