Business Details
23 Years
experience
Emergency
services
Trusted Oil Boiler Services in Cornwall
Established in 2003, Southwest Oil Heating Specialists is a family-run business headquartered in Hayle and Truro, Cornwall. Specialising exclusively in oil-fired heating and cooking systems, we serve residential and commercial clients across Mid to West Cornwall. Our team of dedicated, certified engineers prioritises rapid response times, carrying extensive spare parts inventories to resolve 99% of faults on the same day. As authorised Grant UK installers, we offer a 7-year parts and labour warranty on new boiler installations, with the first service provided free of charge. Our online booking system enables customers to schedule appointments at discounted rates, while our transparent pricing policy ensures no hidden costs.With over two decades of local expertise, we combine technical proficiency with a commitment to customer satisfaction, evidenced by numerous testimonials praising our reliability, professionalism, and problem-solving capabilities. Our service portfolio includes emergency repairs, system installations, unvented hot water solutions, and landlord safety certifications, all delivered with a focus on energy efficiency and long-term client relationships.
Services
Oil boiler repairs
System servicing
New installations
Tank replacements
Landlord certificates
Details
- Year established: 2003
Highlights and features
- Dedicated team of expert 'oil-only' engineers with 20+ years' local experience
- Same-day repairs available 99% of the time due to extensive van stock
- Online booking system offering discounted rates and flexible scheduling
- Transparent pricing with no hidden fees or unexpected charges
- 7-year parts and labour warranty on Grant boiler installations
Associations and certifications
- Grant UK
What people say
Prompt and thorough attention
Reliable and pro-active
Exemplary service
Competitive local rates
No mess, no fuss
Services
Oil boiler repairs
Our engineers resolve 99% of oil boiler faults on the same day using stocked spare parts. Available for emergency call-outs across Cornwall, we prioritise restoring heating and hot water with minimal disruption. All repairs come with a 12-month warranty.
System servicing
Annual servicing ensures optimal efficiency and longevity of oil-fired systems. Our certified engineers perform comprehensive checks, cleaning components and identifying potential issues before they escalate. Required for maintaining boiler warranties.
New installations
We install Grant Vortex Pro condensing boilers with 7-year warranties. Services include system design, pipework, and integration with existing infrastructure. All installations meet current building regulations and energy efficiency standards.
Tank replacements
Supply and fit new oil tanks compliant with fire safety regulations. We handle tank positioning, bunding requirements, and connection to heating systems, ensuring secure and efficient fuel storage for residential properties.
Landlord certificates
Comprehensive oil heating system inspections for rental properties. Our Gas Safe registered engineers provide documented certification confirming compliance with safety regulations, required for tenant occupancy.
People
Ryan
Director
With 15+ years in oil heating systems, Ryan oversees operations and customer service. He specialises in complex installations and warranty compliance, ensuring technical excellence across all projects while maintaining direct client communication.
Carl
Senior Engineer
Certified Grant installer with expertise in Vortex boiler systems. Carl leads technical teams on installations and handles advanced diagnostics, combining precision engineering with clear client explanations about system maintenance requirements.
Josh
Engineer
Qualified oil heating specialist focusing on emergency repairs and preventive maintenance. Josh ensures rapid fault resolution while advising clients on energy efficiency improvements, maintaining 98% first-time fix rates.
Questions
Do you offer emergency boiler repairs?
Yes, we provide same-day emergency call-outs across Cornwall with 99% of faults resolved immediately using stocked spare parts.
What areas do you cover?
We serve Mid to West Cornwall including Truro, Penzance, Falmouth, St Ives, and The Lizard peninsula, with extended coverage for new installations.
Are your engineers certified?
All engineers hold Grant UK accreditation and relevant industry certifications for oil-fired heating systems installation and maintenance.
What warranty options exist?
New Grant boiler installations include a 7-year parts and labour warranty when serviced annually by our team, exceeding standard 2-year manufacturer terms.
How can I book a service?
Use our online booking system for discounted rates or call 01872 276459. Emergency appointments prioritised within 24 hours of contact.
Do you handle landlord requirements?
Yes, we provide oil heating system safety certificates and annual inspections required for rental properties across Cornwall.
Reviews (4)
Sarah Burke
Jan 31, 2021
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Positive:Professionalism
We had a boiler put in our house, and the work was done to the highest standard and the team were so friendly and professional. We've just had the boiler serviced and are extremely happy and would highly recommend Ryan and SOS Heating.
Service:Heating maintenance
We had a boiler put in our house, and the work was done to the highest standard and the team were so friendly and professional. We've just had the boiler serviced and are extremely happy and would highly recommend Ryan and SOS Heating.
Service:Heating maintenance
Andrew Walters-Moore Terminator
Jun 08, 2020
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Unfortunately I have to announce I am not pleased with them as I never had a response. At a time when you would think businesses are in need of work in order to balance the books because of the continued COVID 19 crisis I am very, very disappointed with them.
Karen Mulroy
Jun 13, 2018
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We had SOS heating to replace my oil boiler and install a much larger boiler and hot water tank in the loft. The team of Carl and Josh were outstanding, working the minute they set foot in the house. I have never had workmen in who were so tidy, efficient and cleaned up after themselves! Exceptional service!
Mike R.
May 03, 2018
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Excellent company. I have used SOS for a wide range of annual services on oil central heating boilers at three different properties, to service a modern oil fired Rayburn, to repair a faulty boiler and most recently to install a Hive smart thermostat.
Reliable, professional, fair prices and likeable staff.
Reliable, professional, fair prices and likeable staff.
