Business Details
Emergency
services
Trusted Drainage Services in Hertfordshire
Established as a family-run business with over four decades of industry expertise, Drain Call Services has built a reputation for delivering reliable drainage solutions across Hertfordshire and surrounding regions. Our team of directly employed, fully trained engineers undergoes regular CITB Health and Safety Awareness training and DBS checks, ensuring professional standards are maintained. Accredited by Hertfordshire Trading Standards and Which? Trusted Trader, we combine local knowledge with advanced technology to address domestic and commercial drainage challenges. Available 24/7 for emergency callouts, we specialise in blocked drain clearance, CCTV surveys, drain relining, and preventative maintenance. Our commitment to transparent pricing and customer satisfaction has earned us 5-star reviews and long-standing client trust.We operate from Letchworth Garden City, serving Hertfordshire, Bedfordshire, South Cambridgeshire, North London, and North West Essex. With over 40 years of hands-on experience, our qualified specialists use cutting-edge equipment to deliver efficient, minimally invasive solutions tailored to each property. As a Which? Trusted Trader, we adhere to strict quality standards and maintain full liabilities insurance for client peace of mind. Our rapid response service ensures minimal disruption, whether handling overflowing drains in Hitchin or commercial drainage repairs in St Albans. Backed by industry accreditations and a proven track record, we remain a trusted partner for both homeowners and businesses seeking dependable drainage expertise.
Services
Drain Clearance
Preventative Maintenance
Drain Relining
Drain Tracing
Excavation
Highlights and features
- 24/7 emergency response available 365 days a year
- Over 40 years of combined industry experience
- Transparent pricing with no hidden fees
- Directly employed, fully trained specialists
- 5-star rated with long-standing client trust
Associations and certifications
- Hertfordshire Trading Standards
- Which? Trusted Trader
What people say
5-star reviews
100% satisfied customers
Knowledgeable staff
24/7 support
Family run business
Services
Drain Clearance
Our emergency drain clearance service addresses urgent blockages using high-pressure water jetting and specialist equipment. Available 24/7 across Hertfordshire, we resolve issues ranging from domestic sink clogs to commercial sewer obstructions. Our rapid response minimises property disruption while ensuring long-term functionality through root cause analysis.
Drain Relining
We offer trenchless drain relining technology for pipe repairs without excavation. This minimally invasive method creates durable, seamless linings to fix cracks and leaks in domestic and commercial drainage systems. The process preserves property surfaces while extending pipe lifespan, with same-day assessments available across our service areas.
CCTV Drain Surveys
Our CCTV drain surveys use high-resolution cameras to identify hidden issues in drainage systems. This diagnostic tool locates blockages, cracks, and root intrusions with precision, enabling targeted repairs. Commercial clients benefit from detailed reports for maintenance planning, while homeowners receive clear explanations of required interventions.
Preventative Maintenance
We provide scheduled maintenance contracts to prevent drainage emergencies. Services include root cutting, grease trap cleaning, and system inspections tailored to domestic and commercial needs. Regular maintenance reduces costly breakdowns and extends infrastructure longevity, with flexible plans covering Hertfordshire and surrounding regions.
Drain Excavation
When relining isn't viable, our excavation service replaces damaged pipes using modern techniques. We handle full system replacements and emergency repairs, restoring drainage functionality while minimising landscape disruption. The process includes reinstatement of surfaces to original condition, with compliance to local authority regulations.
Questions
Do you offer 24/7 emergency drainage services?
Yes, we provide 24/7 emergency drainage services across Hertfordshire and surrounding areas, with rapid response available 365 days a year.
Which areas do you cover?
We serve Hertfordshire, Bedfordshire, South Cambridgeshire, North London, and North West Essex, including Letchworth, Hitchin, and St Albans.
What drainage services do you provide?
Our services include drain clearance, CCTV surveys, relining, preventative maintenance, excavation, and root cutting for domestic and commercial properties.
Are your engineers qualified?
All our engineers are directly employed, DBS-checked, and have completed CITB Health and Safety Awareness training.
How are your prices structured?
We offer transparent pricing with no hidden fees, providing clear quotes upfront before any work begins.
What accreditations do you hold?
We are accredited by Hertfordshire Trading Standards and Which? Trusted Trader, with full liabilities insurance coverage.
Reviews (6)
Ella Webb
Jan 13, 2022
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Friendly, helpful service with full explanation of what to expect so there were no surprises. Prompt and hardworking. Completed the job (soakaway) on time and to budget. Good job, thanks
Kym Waight
Sep 27, 2021
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Very good professional service from this company, came out on a Sunday morning to unblock drain and toilet. Highly recommended.
Eli Arieh Keren-Hetherington
Aug 15, 2021
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Arrived 20 minutes after I called, had the issue fixed 5 minutes later. Friendly, polite and professional. Even cleaned my drain after. Faultless service.
Keith Richardson
Jul 08, 2021
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I've used Draincall for several year where I used to work they are very professional in what they do from blocked drain to drain repairs and they turn up when they say they will I would recommend these to any one
Sandra Bohme
May 20, 2021
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Excellent service from the friendly,polite phone call to the prompt drain clearance by Daniel! I highly recommend this company and I would certainly use them again!
Alex Palmer
Jan 31, 2021
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Fantastic service! We managed to book an appointment for the next morning very easily. Daniel the Engineer arrived on time and was incredibly helpful and fixed our issue with the drains very quickly. The service is very professional, reliable, clean and reasonably priced. Highly recommended.
