Business Details
50+ Years
experience
Trusted Timber & Builders Supplies in Pontrilas
Pontrilas Merchants is a family-owned business with deep-rooted values and a legacy spanning over 50 years in the timber trade. As part of the Pontrilas Group of Companies, we operate from a six-acre site, offering an extensive range of timber and building materials tailored to both trade and DIY needs. Our expertise extends from sourcing high-quality softwood and hardwood, including chain-of-custody certified materials, to pressure treating and machining timber in-house to meet bespoke requirements. With five generations of industry experience, we combine traditional knowledge with modern investment in plant and machinery to ensure product excellence and efficient service.Our proximity to the M4 and M5 motorways enables reliable delivery across England and Wales, while our dedicated team provides expert advice on material selection and project planning. Sustainability is central to our operations, exemplified by our biomass-powered kilns that utilise carbon-neutral waste from our sawmills. Whether you require C24 timber, cladding, or specialist flooring, our comprehensive stock and commitment to customer support make us a trusted partner for construction and renovation projects.
Services
Timber Supply
Building Materials
Delivery Services
Cladding Solutions
Fencing Products
Flooring Options
Pressure Treatment
Kiln Drying
Details
- Year established: 1947
Highlights and features
- We have over 50 years of experience in the timber trade.
- Our family values ensure a customer-centric approach to service.
- We offer locally sourced and globally sourced specialist timbers.
- Our in-house pressure treatment and machining facilities meet bespoke needs.
- We combine traditional expertise with modern, sustainable practices.
Services
Timber Supply
We supply a comprehensive range of softwood and hardwood, including chain-of-custody certified materials. Our timber is sourced locally and globally, with options for pressure treatment and machining to meet specific project requirements. With five generations of expertise, we ensure quality and sustainability.
Building Materials
Our inventory includes C24 timber, screws, cladding, and specialist building products for trade and DIY customers. Materials can be collected from our six-acre depot or delivered nationwide. Expert advice is available to guide material selection for construction or renovation projects.
Delivery Services
We offer direct delivery of timber and building materials across England and Wales. Our strategic location near the M4 and M5 motorways ensures efficient nationwide coverage, supporting both large-scale trade orders and individual DIY needs with timely and reliable service.
Cladding Solutions
Our cladding profiles provide durable and aesthetic exterior finishes for residential and commercial properties. Available in various specifications, these products are supported by technical guidance to ensure suitability for specific architectural designs and environmental conditions.
Fencing Products
We stock fencing materials, including treated sleepers and panels, designed for durability and security. These products cater to domestic and commercial applications, with options for custom sizing and treatment to withstand varied weather conditions.
Questions
What products does Pontrilas Merchants offer?
We supply timber, building materials, cladding, fencing, flooring, and specialist products for trade and DIY customers.
Do you deliver outside Herefordshire?
Yes, we deliver across England and Wales using our logistics network.
Can I get expert advice on material selection?
Our team offers tailored guidance based on 50+ years of industry expertise.
Are your timber products sustainably sourced?
We provide chain-of-custody certified materials and use carbon-neutral kiln-drying processes.
What are your opening hours?
Monday to Friday 7:30am–5pm, Saturday 8am–2pm, closed Sundays.
Do you offer pressure-treated timber?
Yes, we treat timber in-house to enhance durability for outdoor use.
Reviews (7)
Antony Fernandez
Oct 25, 2021
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Over and above
We turned up 20 minutes before closing time on a Saturday, when any shop worker is thinking about closing up and getting home, and we were greeted by a friendly member of staff (whose name I learned was Ash) who really seemed to want to help. Ash went well out of his way to solve our DIY problem, and not only that, he saved us a tonne of cash too. The contrast with the big high street chains could not be more stark. This is what a builders' merchants should be like.
We turned up 20 minutes before closing time on a Saturday, when any shop worker is thinking about closing up and getting home, and we were greeted by a friendly member of staff (whose name I learned was Ash) who really seemed to want to help. Ash went well out of his way to solve our DIY problem, and not only that, he saved us a tonne of cash too. The contrast with the big high street chains could not be more stark. This is what a builders' merchants should be like.
Steve Pegrum
Sep 26, 2021
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Ordered 14 lengths of decking last week told it arrive wed pm..it arrived wed am good i thought till i measured it. It was the wrong size 420 long instead of 480. Rung them up and sorted an exchange for thurs. Never arrived rung them back sorry it will be fri am waited in rung again at 1.30, sorry its on second run be with you by 3.30 to 4pm at latest. Same again rung them at 4.30 sorry driver had to return running out of hours deliver sat morning. All i can say is they quick to take your money but aftersales service is appalling especially as it was their fault to start with. How can you treat
G. Jones
Sep 19, 2021
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Superb service from extremely helpful staff. Thank you to all at Pontrilas Merchants! Can highly recommend!
David Watkins
Jun 14, 2021
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Excellent, well stocked builders merchants! Good selection of timber products especially Oak which can be difficult to source. Delivery effortless, staff helpful and friendly, will continue to buy from them in the future!
Archer
Jun 12, 2021
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Brilliant service, good prices, Staff were really friendly and helpful. Many thanks to Ashley for all his help including loading my car. Can't fault it
R. Clark
Jun 10, 2021
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Great service, lots of advice from Euan and the team on the most economical way of building up a stack timber thickness to suit my requirements.
Mick Loving
Jun 09, 2021
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Big thanks to Ewan for all his help, he even loaded my truck with the fork lift, it felt like nothing was too much trouble for him. Top service.
