The Duchy Gas Team

Business Details

12 Years

experience

Emergency

services

Trusted Plumbing & Heating Services in Truro

Established in 2014, The Duchy Gas Team is a family-run gas engineering company serving Truro, Falmouth, Redruth, Newquay, and surrounding areas. Our Gas Safe registered engineers specialise in boiler installations, repairs, servicing, and gas safety certifications, combining over 20 years of collective experience with Worcester Accredited Installer status. We prioritise rapid response times, competitive fixed-fee pricing, and 100% customer satisfaction through transparent advice and high-standard workmanship.

Our team's expertise extends to emergency plumbing, heating grants, and landlord compliance, ensuring tailored solutions for domestic and social housing sectors. Backed by hundreds of 5-star reviews, we maintain a reputation for professionalism, ethical practices, and exceptional service delivery.

Services

Boiler Installation Gas Safety Certificates Boiler Servicing Emergency Repairs Landlord Certification Heating Grants Gas Cooker Fitting Plumbing Services

Details

Year established: 2014

Highlights and features

Gas Safe registered engineers for all boiler and gas appliance work
Worcester Accredited Installer status for quality assured installations
Competitive fixed-fee pricing with no hidden charges
24/7 emergency response for urgent boiler breakdowns
Over 20 years combined experience in domestic heating systems

Associations and certifications

Gas Safe Register
Worcester Accredited Installer

What people say

Outstanding workmanship Polite and knowledgeable Fast emergency response Competitive pricing Excellent customer service

Website

Update Listing

Services

Boiler Installation

Professional boiler installations with Worcester Accredited Installer status. Our engineers ensure efficient heating systems tailored to property requirements, offering competitive pricing and manufacturer-backed guarantees. We handle complete system replacements and new installations for domestic properties across Cornwall.

Gas Safety Certificates

Comprehensive gas safety inspections and certification for landlords. Our Gas Safe registered engineers check all gas appliances, pipework, and flues to meet legal requirements, providing documentation valid for 12 months with detailed compliance reports.

Boiler Servicing

Preventative boiler servicing to maintain efficiency and longevity. Our annual checks include component inspection, gas safety tests, and carbon monoxide detection, helping prevent breakdowns while maintaining warranty validity on modern heating systems.

Emergency Repairs

24/7 emergency repair service for urgent boiler failures. Our rapid response team addresses faults, leaks, and system failures with same-day appointments, using van stock parts to complete repairs efficiently and cost-effectively.

Plumbing Services

Comprehensive plumbing solutions including leak repairs, tap replacements, and toilet repairs. Our engineers handle both scheduled and emergency plumbing work with minimal disruption, offering fixed-price quotations before commencing any work.

Questions

Are your engineers Gas Safe registered?

Yes, all our boiler specialists hold current Gas Safe registration, ensuring legally compliant and safe gas appliance work.

Do you offer emergency boiler repairs?

We provide 24/7 emergency boiler repair services with rapid response times for urgent heating system failures.

Can I get a grant for boiler replacement?

We assist customers with Energy Company Obligation (ECO) grants for qualifying boiler replacement schemes.

Do you service landlords' properties?

We provide full gas safety certification and boiler servicing for rental properties across Cornwall.

Are your prices competitive?

We guarantee competitive fixed-fee pricing with no hidden charges, offering price-matching for like-for-like services.

What areas do you cover?

We operate throughout Cornwall including Truro, Falmouth, Redruth, Newquay, and surrounding rural areas.

Reviews (5)

Write a Review

Jo Jenkins

Sep 20, 2021 Report

I have used Dutchy Gas regularly to service my boiler and have been very happy with the communication, work and price . Sometimes I get an error code and my boiler stops working.
Dax patiently talks me through the steps to fix it myself so I do not have to pay for a call out. He does not charge me for his time doing this. So top bloke and top service.

Jacqui Hardman

Aug 31, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
I had an error appear on my boiler and the Duchy gas team engineer was outstanding in helping me fix the issue over the phone. Extremely professional, patient and helpful. Great service and accommodation to arrange a boiler service. I will be using them for future issues and annual services. Thankyou Duchy Gas Team!
Service:Heating maintenance

Mask Masksson

Aug 23, 2021 Report

Positive:Professionalism
Excellent boiler service for my holiday home in Falmouth. Going to use again for all my Cornwall cottages!
Service:Heating system installation

Tegen Turnbull

Jun 25, 2021 Report

The Duchy Gas Team is a wonderful family run business that have serviced my boilers since 2015. I ring Jade every year to book in for my annual service, she is a delightful young lady. Then a few days later her husband Dax will turn up, always on time I might add and he will service the boiler, let me know of any problems. Dax is very polite and a very tidy worker. I would not have anyone else service my boiler. A 5 Star review for a 5 star business. Thank you Jade and Dax.

Kate Alexander

Apr 28, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Highly recommend the Duchy Gas Team, who have done routine service and maintenance on my boiler for 2-3 years. They've done a great job each time - and make life very easy by being a pleasure to deal with :)