Business Details
Emergency
services
24/7 Emergency Locksmith Services in Cheltenham
Secure Locksmiths Cheltenham is a trusted local business serving residential, commercial, and industrial clients across Cheltenham and surrounding areas. With over a decade of combined experience, our Level 3 qualified team prioritises safety and reliability, offering 24/7 emergency services without call-out fees or VAT charges. We specialise in UPVC door and window locks, lock repairs, and high-security installations, using the latest techniques to minimise damage and costs. Our DBS-checked technicians wear uniforms and carry ID for client reassurance, and we pride ourselves on competitive pricing and customer satisfaction.Testimonials highlight our prompt response times, transparent communication, and expertise in resolving complex lock issues. As a community-focused business, we provide free security checks and tailored advice to ensure long-term property safety. Our commitment to quality workmanship and ethical service has earned us a 5-star reputation and numerous repeat clients.
Services
UPVC Lock Repairs
Emergency Locksmith
Lock Installation
Security Upgrades
Burglary Repairs
Highlights and features
- 24/7 emergency response with no call-out fees
- DBS-checked, Level 3 qualified technicians
- VAT-exempt services for all clients
- Free property security assessments available
- Competitive pricing with transparent quotes
Associations and certifications
- DBS
What people say
Prompt 15-minute response
Competitive pricing
Free security check
DBS-checked technician
No damage repairs
Services
UPVC Lock Repairs
Specialist repairs for UPVC door and window locks, preventing costly replacements. Our qualified technicians address difficult locking mechanisms using non-invasive techniques. Services include handle replacements, cylinder upgrades, and snap-safe conversions to British Standard EN 1303.
Emergency Locksmith
24/7 rapid response for lockouts, snapped keys, and lost keys. We guarantee arrival within 60 minutes across a 30-mile radius. No drilling solutions prioritised to maintain property integrity while ensuring immediate access to homes and businesses.
Lock Installation
Supply and fitting of high-security locks including anti-snap cylinders and insurance-approved mechanisms. We advise on optimal security solutions for new properties, landlord requirements, and post-burglary scenarios. All installations include functionality testing and maintenance guidance.
People
Mark Powell
Owner & Lead Locksmith
Level 3 qualified locksmith with 10+ years' experience. DBS-checked and certified in UPVC security systems. Specialises in emergency access solutions and residential security upgrades across Gloucestershire.
Questions
Do you charge call-out fees?
No, all our 24/7 services include free emergency call-outs with no additional charges.
Are you VAT registered?
We are VAT-registered but do not charge VAT on domestic locksmith services as required by HMRC regulations.
How quickly can you respond?
Emergency calls typically receive a response within 15-60 minutes depending on location within our 30-mile service area.
What areas do you cover?
We serve Cheltenham, Gloucester, Cirencester, Tewkesbury, Bishops Cleeve and surrounding Gloucestershire areas.
Do you offer security advice?
Yes, we provide free property security assessments and recommend appropriate lock upgrades during every visit.
Videos
Reviews (6)
Karen Edwards
Jan 23, 2025
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I couldnt be happier with my experience! The quality exceeded all expectations, and Mark was professional, responsive, and truly went above and beyond to ensure everything was perfect. This was a job for my elderly Mother, so it was refreshing to find someone who was empathetic to my situation and he really helped by solving everything very quickly. I highly recommend this service to anyone looking for excellence and reliability. Worth every penny!"
Cowley Shepherdshuts
Dec 30, 2021
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Mark came out straight away and sorted our lock. Hes very professional and good value
Will certainly use again. Thanks
Theo
Will certainly use again. Thanks
Theo
Geoff Watts
Dec 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have never used a locksmith before so didn't know what to expect but the service was fantastic. A lovely bloke turned up super quick, solved the problem really fast and it was great value too. Couldn't be happier.
I have never used a locksmith before so didn't know what to expect but the service was fantastic. A lovely bloke turned up super quick, solved the problem really fast and it was great value too. Couldn't be happier.
Barbara Maynard
Aug 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Really professional and did the work quickly and at a fair price. Would highly recommend this company
Really professional and did the work quickly and at a fair price. Would highly recommend this company
Celia Bennett
Aug 04, 2021
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Highly recommended. Mark responded immediately to my phone call and said he would ring me back within half an hour to get my details as he was working on another job. Within 15 minutes he rang to give me an upfront price for the callout and labour, and explained parts would be extra. 30 minutes later Mark arrived and completed the job. He explained exactly what had broken within the existing lock and showed me the difference between the existing lock and the superior quality replacement lock mechanism he was fitting. I would definitely recommend Mark and his Company, Secure Locksmiths.
Melanie Luteijn
Aug 02, 2021
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Excellent service from Mark today, thank you! He responded to my call immediately, clarified the solution to my problem (needed a new door lock) and gave me a price. He arrived within an hour, was polite, professional and clearly knowledgeable, and worked swiftly and efficiently to replace the lock. He also gave me some excellent tips on security too. I cannot recommend his service highly enought. Great work!
