Business Details
30 Years
experience
Trusted PVC-U Windows and Doors Manufacturer in Mansfield
Established in 1996 by Directors Brian and Richard Hackett, Vale Window has become Mansfield's leading manufacturer of PVC-U windows and doors. With nearly two decades of experience, our success stems from delivering high-quality products and reliable service to the local trade. Our strategic partnership with Deceuninck UK, a global leader in window systems, supports our capacity for growth while maintaining technical excellence. Our Crown Farm Industrial Estate facility enables us to supply innovative solutions like the Heritage Collection, Slide & Swing doors, and Monorail sliding systems. We prioritise energy efficiency and security, offering A+ rated windows, PAS 24 approved products, and composite doors with U-values as low as 1.1.Our commitment to sustainability is reflected in recyclable materials and low-maintenance designs that reduce ecological footprints. We provide tailored marketing tools like the PricePad quoting system and energy calculators to support retailers and fabricators. Our product range combines traditional aesthetics with modern performance, featuring 26 woodgrain finishes and customisable hardware options. With dedicated sales teams in Mansfield and Stockport, we serve both residential and commercial clients across Nottinghamshire and beyond. Our 10-year manufacturer guarantees and technical documentation ensure long-term customer satisfaction.
Services
Traditional 2500 Windows
Heritage 2800 Range
Flush Sash Windows
Aluminium Bi-Fold Doors
Composite Doors
Details
- Year established: 1996
Highlights and features
- We have 28 years of experience manufacturing PVC-U window and door systems
- Our partnership with Deceuninck UK ensures technical innovation and quality assurance
- PAS 24 approved window systems for enhanced security performance
- A+ energy rated windows with U-values as low as 1.1 for thermal efficiency
- Customisable solutions with 26 woodgrain finishes and 16 composite door styles
Associations and certifications
- PAS 24
Services
Traditional 2500 Windows
Our Traditional 2500 range combines technical innovation with aesthetic appeal. These A-rated windows feature triple-glazing options, nine colourfast finishes, and complementary hardware. Designed for durability and low maintenance, they offer outstanding energy performance with easy-clean chamfers and slimline profiles that enhance any property.
Heritage 2800 Range
The Heritage 2800 collection delivers period-style aesthetics with modern efficiency. Featuring 26 woodgrain finishes and soundproof glazing options, these windows suit both contemporary and historic properties. Multi-point locking systems ensure security while thermal breaks improve insulation values compared to traditional materials.
Flush Sash Windows
Our flush sash windows replicate traditional timber designs with symmetrical sightlines and authentic peg stays. Available with mechanical or welded joints, they include Georgian bar options and PAS 24 security features. Double/triple glazing options enhance thermal efficiency while low-maintenance PVCu frames ensure longevity.
Aluminium Bi-Fold Doors
Visofold bi-fold doors create seamless indoor-outdoor transitions with slimline profiles and multiple opening configurations. Thermal breaks improve U-values while EPDM gaskets ensure weather resistance. Available in standard or custom colours, including metallic and textured finishes, with low-threshold options for accessibility.
Composite Doors
Our 48mm composite doors combine security with style, featuring GRP skins for durability and 16 design options. With U-values between 1.1-1.4, they exceed industry thickness standards for thermal efficiency. Customisable with premium colours, glazing options, and hardware to match any property style.
People
Brian Hackett
Managing Director
With over 25 years in the industry, Brian co-founded Vale Window in 1996. His leadership has driven our partnership with Deceuninck UK and expansion across Nottinghamshire.
Damon Gilberthorpe
Sales Director
Damon leads our sales strategy, managing relationships with trade partners across Mansfield and Stockport. He specialises in technical product specifications and customer support.
Rob Clarke
Sales Manager
Rob oversees day-to-day sales operations, providing expert guidance on product selection and energy efficiency solutions for residential and commercial clients.
Questions
What window security standards do you meet?
Our windows meet PAS 24 security standards with multi-point locking systems and shoot-bolt mechanisms for enhanced protection against forced entry.
Do you offer energy-efficient solutions?
Yes, we provide A+ energy rated windows with U-values as low as 1.1 and composite doors featuring 48mm thickness for superior thermal performance.
Can I customise window finishes?
We offer 26 woodgrain colour options, including dual-colour finishes and metallic effects, with matching trims and accessories for complete customisation.
What support do you provide for retailers?
We supply marketing tools like PricePad for instant quotes and energy calculators to help retailers demonstrate cost-saving benefits to customers.
Are your products suitable for period properties?
Our Heritage Collection replicates traditional timber designs with symmetrical sightlines, peg stays, and Georgian bars while maintaining modern performance standards.
Do you supply technical documentation?
Yes, we provide comprehensive technical manuals, screw fix guides, and WER (Window Energy Rating) documentation for all our product ranges.
Reviews (3)
Anthony Johnson
Oct 16, 2021
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We had some Bifold Doors from Vale, as part of our extension. Less than a year in, the handle is not locking correctly. We tried to contact the fitter, who I believe is contracted to Vale. Arranged for him to attend and repair the handles. He didn't turn up. Mustve phoned him 20 odd times. No answer and no answerphone on his number. So eventually contacted Vale themselves, who said we would get a call back. Still nothing from them. Disgusting customer service and the product is less than a year old. Steer clear.
Amy Ola
Nov 02, 2019
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My builder has been waiting on an order for patio doors continuously postponing the order and when the buider said he would cancel the order the person said they would get a manager to contact him back- still no call back the person on the phone had a blaise attitude. Avoid....
Laura Jennings
Jul 19, 2018
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I walked in today at the Portwood site as a trader to discusss possible contracts. There was 7 maybe 8 workers sat at there desks who continued there conversations. 4 or 5 people made eye contact with me at different times but as I went to speak they turned away. No matter if you want my business or not, there is no reason for any company to be this rude and unwelcoming and to leave you stood there feeling stupid. Disgrace
