Business Details
43 Years
experience
Your Trusted Appliance Experts in Launceston
Hockridge Appliance Centre has been serving the Launceston area for over 31 years, establishing itself as a trusted provider of electrical appliances and repair services. Originally operating as Hockridge & Stacey from Madford Lane for 28 years, we expanded our operations in 2011 with a purpose-built showroom on Pennygillam Industrial Estate. Our enhanced facilities allow us to display a comprehensive range of products, including Range Cookers and Built-In Appliances, alongside offering free parking and convenient Click & Collect options. As members of Euronics, Europe's largest buying group for independent electrical retailers, we leverage competitive pricing to deliver exceptional value to our customers. Our in-house Domestic Appliance Engineer provides repair services for most appliances, either at customers' homes or within our dedicated service department.Customer testimonials consistently highlight our knowledgeable advice, efficient next-day delivery, and professional installation services. We maintain a strong commitment to quality, offering demonstrations, packaging removal, and rigorous safety checks for all installed appliances. Our team prioritises clear communication, ensuring customers receive comprehensive guidance on product operation and warranty terms. With decades of combined experience, we continue to adapt our offerings while maintaining the personal service that has defined our business since 1983.
Services
Appliance Sales
Repair Services
Delivery
Installation
Parts Supply
Details
- Year established: 1983
Highlights and features
- We have over 31 years of experience serving the Launceston community
- Our in-house Domestic Appliance Engineer provides prompt repair services
- Euronics membership ensures competitive pricing on all products
- Professional installation available for all major appliances
- Positive customer reviews highlight our exceptional service standards
What people say
Excellent customer service
Polite and professional
Next day delivery
Very impressed
Prompt repair service
Services
Appliance Sales
We offer an extensive range of electrical appliances including washing machines, dishwashers, refrigeration units, cookers, and small appliances. Our showroom displays premium brands with competitive pricing made possible through Euronics membership. Customers benefit from expert advice and assistance with product selection.
Repair Services
Our qualified Domestic Appliance Engineer provides repair services for most electrical appliances either at customers' homes or in our service department. We handle vacuum cleaners, kitchen appliances, and major electrical units with prompt turnaround times and transparent pricing.
Delivery
We provide free next-day delivery across Cornwall and Devon for qualifying purchases. Orders over 100 receive standard delivery while larger purchases qualify for free delivery regardless of location within our service area. Special arrangements can be made for outlying areas.
Installation
Professional installation services available for all major appliances including cookers, refrigeration units, and televisions. Our team ensures safe electrical connections, proper functioning, and provides product demonstrations. Installation costs vary based on appliance type with clear pricing provided upfront.
Parts Supply
We supply genuine replacement parts for various electrical appliances with prompt order fulfillment. Our parts service includes oven components, refrigerator parts, and essential repair items. Customers receive expert guidance to ensure correct part selection and compatibility.
Questions
What areas do you deliver to?
We deliver across Cornwall and Devon with free next-day delivery available for qualifying purchases in specified postcode areas.
Do you offer installation services?
Yes, we provide professional installation for all major appliances with prices starting at £10 depending on appliance type.
Can I collect my purchase in person?
Yes, we offer Click & Collect from our Pennygillam showroom with assistance loading purchases into vehicles.
Are your prices inclusive of VAT?
Yes, all prices displayed include value added tax as required by UK law.
Do you repair all appliance types?
Our engineer handles most domestic appliances including vacuum cleaners, kitchen equipment, and major electrical units.
What are your opening hours?
We're open Monday-Friday 9am-5:30pm, Saturday 9am-5pm, and closed on Sundays.
Reviews (7)
Kate Belsey
Nov 15, 2021
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Always rented my washing machine, it broke on the afternoon of Wednesday and I had a replacement within 24hr. Amazing service thank you A+++
Amanda Little
Jun 23, 2021
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Bought a new Beko dishwasher last week after my old machine broke. I spoke to Karl who made the ordering quick and easy. It was delivered the next day by two lovely chaps who were very helpful and courteous. I would highly recommend Hockridge Appliance Centre and will definitely order again.
Paulina Koziara
Mar 15, 2021
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After being messed around by Argos for almost 2 weeks, Hockridge's managed to sort a washing machine, deliver and install it within a couple of hours. Absolutely fantastic team, will definitely be my first go to in the future! 👏
Waldemar Bogusz
Feb 05, 2021
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Yesterday I bought a washing machine there. The gentleman who served us was very nice. Professionalism. He said they would deliver the washing machine. I got home. I'm making myself a cup of coffee and the gentlemen are here. I can not speak English well. So here at this place THANK YOU VERY MUCH. RESPECT MEN.
Gemma Massey
Jan 28, 2021
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Our washing machine broke, sadly it could not be fixed but Hockridges sent out an engineer, he followed all Covid guidance and gave us a lot of advice and recommendations. A great local service, thank you.
Louise Saunders
Dec 13, 2020
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What a great service. Did not expect to get my new cooker for months due to this virus. My phone rang,it was Mr Hockridge to say my cooker was ready for delivery. He told me the criteria to follow. It was delivered on time by the most helpful team. I would certainly recommend the store to anyone. Their pricing is comparable with anyone!
Julie Ogden
Nov 27, 2020
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Good customer service. Answered questions with confidence. Would return if I needed any thing electrical
