Business Details
Emergency
services
Expert Plumbing & Boiler Services in the North East
Established with a commitment to excellence in plumbing and boiler services, we specialise in delivering reliable solutions across the North East. Our approach prioritises transparency, with free quotes provided upfront and all pricing locked in before work commences. Customers benefit from a 12-month guarantee on all repair work, ensuring peace of mind. Our team prides itself on prompt response times, flexibility, and a dedication to resolving plumbing challenges efficiently. We utilise a structured process, including WhatsApp photo assessments and clear communication throughout, to eliminate uncertainty.Recognised for our professionalism and customer-centric ethos, we serve both residential and commercial clients. Our expertise spans boiler installations, legionella risk assessments, and comprehensive plumbing maintenance. Backed by testimonials highlighting our reliability and quality, we aim to redefine industry standards. With decades of combined experience, we combine technical proficiency with a straightforward, trustworthy approach to every project.
Services
Boiler Installation
Plumbing Maintenance
Legionella Risk Assessments
Emergency Repairs
System Upgrades
Highlights and features
- We offer free, no-obligation quotes with fixed pricing.
- All repair work is guaranteed for 12 months.
- Our team responds promptly to emergencies.
- We provide clear communication throughout the process.
- We accept credit card payments for convenience.
Associations and certifications
- LCA Certificate
What people say
Quick to respond
Flexible
No nasty surprises
Guaranteed repairs
Stress-free process
Services
Boiler Installation
We supply and install all boiler types, including combi and system boilers, with warranties of 512 years. Our process ensures minimal disruption, completing like-for-like installations in one day. Customers receive clear pricing and a 12-month guarantee on workmanship.
Plumbing Maintenance
From burst pipes to blocked drains, we resolve urgent plumbing issues swiftly. Our transparent pricing and 12-month guarantees ensure long-term reliability. We prioritise clear communication and minimal disruption during repairs.
Legionella Risk Assessments
We conduct comprehensive legionella risk assessments for residential and commercial properties. Our certified team identifies hazards and provides actionable recommendations to ensure compliance with health and safety regulations.
Emergency Repairs
Available for urgent issues like leaks and heating failures, we prioritise rapid response times. Our team ensures same-day fixes where possible, with pricing agreed upfront to avoid surprises.
System Upgrades
We install full plumbing systems, including new pipes and radiators, tailored to property needs. Our approach combines modern technology with durable materials for long-lasting performance and efficiency.
Questions
What areas do you cover?
We operate across the North East, providing plumbing and boiler services to residential and commercial clients.
Do you offer emergency repairs?
Yes, we prioritise urgent issues with rapid response times and clear pricing agreed upfront.
What guarantees do you provide?
All repair work is guaranteed for 12 months, with free follow-up visits if issues persist.
How do you price your services?
We provide free quotes via WhatsApp photos or on-site assessments, with fixed pricing locked in before work starts.
Can I pay by credit card?
Yes, we accept credit card payments for all services.
What boiler warranties do you offer?
New boilers come with 5–12-year warranties, depending on the model and installation type.
Reviews (7)
Sandra Hope
Dec 01, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Came out to disconnect my gas fire, great job done, clean and tidy and very friendly and professional
Came out to disconnect my gas fire, great job done, clean and tidy and very friendly and professional
Jacqueline Henderson
Nov 18, 2021
Report
Positive:Professionalism
Kept to appointment time, very efficient managed to repair my leaking bath tap. Would not hesitate to use services again or recommend to others.
Kept to appointment time, very efficient managed to repair my leaking bath tap. Would not hesitate to use services again or recommend to others.
David Cuthbert
Nov 17, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Firm gutted and replaced all items in downstairs toilet. John and workers he used were professional, reliable and trustworthy. We are so pleased with the workmanship and quality of products used. Would have no hesitation in giving 10/10 and would recommend to anyone wanting a great plumbing service !
Firm gutted and replaced all items in downstairs toilet. John and workers he used were professional, reliable and trustworthy. We are so pleased with the workmanship and quality of products used. Would have no hesitation in giving 10/10 and would recommend to anyone wanting a great plumbing service !
Ann Davison
Oct 19, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Used this business few times. Always turn up on time, professional and polite. Just installed my new boiler, work completed in the time they said. Very considerate because they were working in the kitchen and allowed me access when needed. Very good value and local if I need to call them back.
Service:Install water heater
Used this business few times. Always turn up on time, professional and polite. Just installed my new boiler, work completed in the time they said. Very considerate because they were working in the kitchen and allowed me access when needed. Very good value and local if I need to call them back.
Service:Install water heater
Brian Keers
Oct 18, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
John called to assess job. He ordered the required part and returned promptly to fix the toilet. Excellent service at a reasonable price. Highly recommended for any plumbing work. John is friendly and polite, no mess left after job.
Service:Repair toilet
John called to assess job. He ordered the required part and returned promptly to fix the toilet. Excellent service at a reasonable price. Highly recommended for any plumbing work. John is friendly and polite, no mess left after job.
Service:Repair toilet
Sheila Hopton
Sep 30, 2021
Report
Positive:Professionalism
2nd time I have contacted McAndrew's Plumbing within a few months. I have received professionalism from both Bernie, John and his apprentice. Response has been quick and work carried out was explained in advance. At the end of the work everything was cleaned away. Recommend this business 100%
Service:Find & repair leak
2nd time I have contacted McAndrew's Plumbing within a few months. I have received professionalism from both Bernie, John and his apprentice. Response has been quick and work carried out was explained in advance. At the end of the work everything was cleaned away. Recommend this business 100%
Service:Find & repair leak
David Dumble
Sep 24, 2021
Report
Job was for my 89 year old mother in law
The ease of booking a suitable slot for the job was easy
The plumber was running late and was quick to contact me to let me know
He arrived at the ammended time and completed the job in a timely manner
Paying was also easy chip and pin machine
Would i use their services again yes 100%
And if you are looking for a good service look no further
Job well done and at a decent price
Thanks
The ease of booking a suitable slot for the job was easy
The plumber was running late and was quick to contact me to let me know
He arrived at the ammended time and completed the job in a timely manner
Paying was also easy chip and pin machine
Would i use their services again yes 100%
And if you are looking for a good service look no further
Job well done and at a decent price
Thanks
