Business Details
25 Years
experience
Emergency
services
Expert Drainage Services in Cornwall and Devon
Established in 2001, Aqua Rod Southwest has built a reputation as Cornwall and Devon's leading drainage specialists. Our family-run business combines decades of industry experience with cutting-edge technology to deliver comprehensive drainage solutions for domestic and commercial clients. Our team of certified engineers provides 24/7 emergency response, equipped with high-pressure water jetting systems and CCTV surveying technology. We specialise in drain clearance, septic tank management, sewage treatment plant maintenance, and confined space operations, serving housing associations, local councils, and private clients. Our commitment to quality is demonstrated through continuous investment in staff training and modern fleet vehicles.We maintain rigorous safety standards with engineers qualified in first aid, traffic management, and confined space entry. From blocked drains to complex sewerage plant breakdowns, we deliver tailored solutions with minimal disruption. Our long-standing partnerships with local authorities and educational institutions reflect our consistent service excellence. Headquartered in Redruth, we combine local expertise with nationwide compliance standards. With over 15 years of operational history, we've developed proven methodologies for both routine maintenance and emergency interventions.
Services
Drain Clearance
Septic Tank Emptying
CCTV Drain Surveys
Sewage Treatment Maintenance
Emergency Callouts
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency drainage response with rapid callout times
- Our engineers hold specialist certifications in confined space operations
- Family-run business with 15+ years of local drainage expertise
- We maintain modern fleet vehicles equipped with CCTV survey technology
- Certified waste handlers with full compliance documentation
Services
Drain Clearance
Our drain clearance service utilises high-pressure water jetting to resolve blockages in domestic and commercial properties. Engineers remove obstructions caused by tree roots, grease build-up, or foreign objects. The service prevents property damage and ensures compliance with drainage regulations.
Septic Tank Emptying
Certified waste handling for septic tanks using modern tanker vehicles. We ensure legal compliance with Environment Agency regulations. The service includes complete waste removal and disposal documentation for commercial clients.
CCTV Drain Surveys
Non-invasive pipe condition assessment using high-resolution CCTV cameras. Identifies cracks, root ingress, or structural issues. Provides detailed reports with recommended remedial actions for property owners.
Sewage Treatment Maintenance
Scheduled maintenance for sewage treatment plants. Includes component checks, sludge removal, and system efficiency testing. Ensures continuous operation and regulatory compliance for commercial properties.
Emergency Callouts
Immediate response to critical drainage issues with 24-hour availability. Engineers carry essential equipment for temporary solutions and permanent repairs. Prioritises health and safety risks from sewerage backups.
People
Andrew Proud
Founder
With 20+ years in drainage, Andrew established Aqua Rod Southwest in 2001. His industry expertise and local knowledge drive our commitment to quality service delivery across Cornwall.
Julie Proud
Co-Founder
Co-founder Julie brings extensive business management experience. She oversees operational standards and customer service protocols to maintain our family business values and client satisfaction.
David Proud
Director
David joined the business in 2006 after gaining hands-on experience. As director, he manages technical operations and staff training, ensuring our engineers maintain industry-leading standards.
Phil Atkins
Local Manager
Local manager Phil joined in 2011, bringing regional expertise. He coordinates service delivery across Cornwall, leveraging local knowledge to optimise response times and client communication.
Questions
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency callouts for urgent drainage issues with rapid response times across Cornwall and Devon.
What areas do you cover?
We serve all locations in Cornwall and Devon, including Redruth, Plymouth, Exeter, and surrounding rural areas.
How can I book a septic tank emptying service?
Contact us via phone or email to schedule a visit. Our team will arrange a convenient time for waste removal and documentation.
Are your engineers qualified?
All engineers hold certifications in confined space entry, first aid, and high-pressure water jetting operations.
Do you work with commercial clients?
Yes, we service schools, councils, housing associations, and businesses with scheduled maintenance and emergency repairs.
Can you perform drain surveys?
We offer CCTV drain surveys to identify blockages, cracks, or root ingress using high-resolution camera equipment.
Reviews (4)
Karen Lilley
Feb 01, 2021
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I needed support at short notice and Aqua Rod were able to send someone the same day. The problem was fixed, I was most impressed with how the area was left clean and chemically sprayed. It was a good value visit. Thanks so much. I was really desperate and they sorted everything out!
Philip Hamlyn Williams
Dec 19, 2020
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My drains were overflowing from a manhole cover in the garden of my holiday property. Aquarod attended and dealt with the problem before the next guests arrived. Very efficient
David Grainger
Dec 15, 2020
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Spoke to this company about a water problem and even that it appeared they could not deal with this they spent time to try to suggest ways to deal with it .very grateful for there help.
Karl Risely
Sep 20, 2019
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Very deceitful. hounded with calls claiming we had major issues with our drainage but after investigation nothing was found. wouldnt recommend this company if they were the last company in cornwall.
