Lockman 247

Business Details

Emergency

services

Your Trusted 24-Hour Locksmith in Stoke-on-Trent

Lockman 247 has been a trusted name in the UK locksmith industry for over a decade, providing round-the-clock security solutions tailored to residential, commercial, and automotive needs. Our team of certified professionals combines technical expertise with a commitment to customer care, ensuring every service call addresses both immediate concerns and long-term security requirements. With a fleet of branded vans equipped with cutting-edge tools, we deliver rapid response times across Stoke-on-Trent and surrounding areas, maintaining strict adherence to licensing and insurance standards.

Our family-run business prioritises transparency through fixed pricing structures and detailed invoicing, while continuous staff training ensures our technicians remain proficient in the latest lock technologies. From emergency lockouts to comprehensive security system installations, we approach every task with methodical precision and a focus on client education, empowering customers to make informed decisions about their property protection.

Services

Emergency Locksmiths Lock Repairs UPVC Window Locks UPVC Door Locks Car Keys Replacement Key Cutting Lock Replacement Intruder Alarms Security Assessments Anti-Snap Locks

Highlights and features

We offer 24/7 emergency response with average arrival times of 20-60 minutes
Our technicians hold CRB clearance and operate in branded vehicles
We provide transparent pricing with no hidden fees or call-out charges
We have over 10 years' experience in residential and commercial security
We offer same-day appointments for non-emergency locksmith requirements

What people say

Brilliant service Very polite Extremely efficient Great job Quick solution

Website

Update Listing

Services

Emergency Locksmiths

Our certified technicians provide rapid response for lockout situations at any hour. Using non-destructive entry techniques, we gain access to properties without damaging doors or frames. Available 365 days a year with average response times under 60 minutes across Stoke-on-Trent and surrounding areas. Each vehicle carries essential tools and replacement components for immediate repairs.

Lock Repairs

We diagnose and fix faulty locking mechanisms including broken keyways and misaligned components. Technicians carry common replacement parts for immediate repairs. Specialising in both traditional and modern lock types, our service includes functional testing to ensure complete operation. Emergency repair service available outside normal business hours with no additional charges.

UPVC Door Locks

Specialist installation and repair service for UPVC door locking systems. We supply and fit multi-point locks meeting British security standards. Our technicians address common issues like faulty night latches and damaged cylinder mechanisms. All work includes adjustment checks to ensure proper door alignment and weather sealing.

Car Keys Replacement

We create replacement keys for most vehicle makes using manufacturer codes and diagnostic equipment. Services include transponder key programming and remote fob duplication. Mobile service available for roadside assistance. Technicians carry coding equipment for modern immobiliser systems and can often complete key replacements at the customer's location.

Security Assessments

Comprehensive property security evaluations identifying vulnerabilities in existing locking systems. Our surveyors recommend upgrades to meet current security standards. Assessment includes door and window weak points, lighting considerations, and potential crime prevention measures. Written reports provided with prioritised improvement suggestions.

People

Lee Bennett

Director

With 15 years' experience in customer service management and locksmithing, Lee established Lockman 247 after operating a franchise. CRB-checked and fully insured, he oversees daily operations while maintaining hands-on involvement in complex jobs. His management approach combines technical expertise with client-focused service delivery.

Susan Bennett

Director

Former Epson call centre manager Susan handles administrative operations including accounts and job scheduling. Her customer service background ensures efficient client communication and appointment management. She maintains financial records and coordinates technician dispatch for optimal response times.

Tom Bennett

Apprentice

Currently completing a digital marketing apprenticeship through QA.com, Tom manages social media and local SEO initiatives. His role focuses on improving online visibility and customer engagement while supporting technical teams with operational requirements.

Questions

Do you provide 24-hour emergency services?

Yes, our technicians are available 24 hours a day, 7 days a week for lockout emergencies and urgent security repairs.

Which areas do you cover?

We serve Stoke-on-Trent, Crewe, Birmingham, Telford, Stafford, Wolverhampton, and surrounding areas across central England.

Are your locksmiths licensed and insured?

All our technicians are CRB-checked, fully insured, and operate in branded vehicles displaying company identification.

What types of locks do you work with?

We handle traditional locks, UPVC door/window systems, digital keypads, and modern automotive security mechanisms.

Can you replace car keys without dealership access?

Yes, we use manufacturer codes and diagnostic tools to create replacement keys for most vehicle makes without needing dealership assistance.

Do you offer security upgrades for existing systems?

We provide comprehensive security assessments and can upgrade locks, install alarm systems, or recommend crime prevention measures.

Reviews (7)

Write a Review

Dave

Dec 07, 2021 Report

Thanks to Lee and Jason who helped my 83 year old father back on the road after loosing his key fob for his car.Two other companies had let him down and had been stranded for 2days ;luckily at his friend's house .Thanks again guys.

Peter Riley

Oct 06, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Brilliant! Had a quick and effective solution for our broken front door and more than that, Lee came to us at 10pm after having a terrible day and a broken down vehicle himself to honour his promise to fix our door the same day! Excellent service thank you!

Leah Riley

Sep 17, 2021 Report

Fantastic service from Lee. Fixed our broken front door the same day and communicated really well despite having unavoidable transport issues! Thank you so much!

Zara Foster

Sep 16, 2021 Report

This guy is AMAZING! Thank-you SO much for getting me back into my house. I picked up the wrong set of keys before nipping round to the corner shop and locked myself out! Tried everything before actually having to change the entire Yale lock. Very professional and really knew what he was doings. Had to install a new lock and gave me 3 new keys. And only took 30mins to get to me. Great service .

Gary Lucking

Jun 13, 2021 Report

Great service from start to finish, really knows his stuff
Services:Lock repair,General repairs

G. Heath Noel

Dec 04, 2020 Report

Positive:Professionalism,Punctuality,Quality,Value
Highly knowledgeable, went above and beyond and I couldn't be happier. Arrived upon the agreed time & completed jobs in a professional manner. if your looking for a locksmith book this guy immediately, you'll be lucky to get him! 10/10/10/10/10
Service:Locksmith

TheEuroconnection

Oct 06, 2020 Report

DISGUSTING SERVICE BEWARE...
Had to gain entry to a flat above ours as there was a serious leak flooding ours & owner was away, called Lock man ""Ian" he came about in about 2 hours later thought great!, got some tools from van and proceeded to gain access he could not get handle off the door He then said it won't come off will have to come back next morning and spend more time, I said just break it i give permission He said" not doing that you have to get some one else" !!!! I pleaded with him saying we have a serious leak, He just ignored me saying again get some one else & just took off...