Business Details
38 Years
experience
Trusted Home Improvement Experts in Essex
The Ken Rhodes has been a trusted name in home improvements for over 35 years, specialising in windows, doors, conservatories, and extensions across Essex and the South East. As a family-run business, we combine extensive industry knowledge with a commitment to quality and customer satisfaction. Our team of FENSA-approved installers delivers bespoke solutions using premium materials, ensuring compliance with the latest building regulations. We pride ourselves on our 10-year guarantee, which reflects our confidence in the durability and performance of our installations. Our showroom in Upminster allows customers to experience our products firsthand, supported by innovative design software for visualising projects.Recognised by accreditations such as Which? Trusted Traders and the BSI Kitemark, we prioritise craftsmanship, energy efficiency, and security. Our dedicated aftercare service ensures long-term client satisfaction, while our financing options make high-quality home improvements accessible. With a reputation built on reliability and expertise, we continue to transform homes with tailored solutions that enhance comfort, aesthetics, and property value.
Services
Windows
Doors
Conservatories
Roofline
HUP! Extensions
Orangeries
Details
- Year established: 1988
Highlights and features
- We offer over 35 years of experience in home improvements.
- Our team consists of FENSA-approved installers.
- We provide a 10-year guarantee on all installations.
- We are Which? Trusted Traders and Checkatrade Approved.
- Our products feature the BSI Kitemark for quality and safety.
Associations and certifications
- FENSA
- Which? Trusted Traders
- Checkatrade
- BSI Kitemark
- Secured by Design
What people say
Second to none
Friendly, efficient fitters
Excellent from start to finish
Services
Windows
Our windows combine energy efficiency, security, and aesthetics, available in uPVC, aluminium, and timber-effect styles. Designed to meet A+ energy ratings, they reduce bills while enhancing home comfort. Each installation includes a 10-year guarantee for peace of mind.
Doors
From composite to bi-fold designs, our doors offer durability and kerb appeal. Featuring advanced security systems and thermal efficiency, they are tailored to complement both traditional and modern properties across Essex and the South East.
Conservatories
Custom-built conservatories add light-filled living space, with styles ranging from Victorian to lean-to. Our energy-efficient designs include insulated roofs and advanced glazing, ensuring year-round usability and increased property value.
HUP! Extensions
HUP! extensions use thermally efficient Ultrapanels for rapid installation and superior insulation. These low-waste, eco-friendly structures offer design flexibility and meet strict building regulations, enhancing both functionality and aesthetics.
Roofline
Durable uPVC fascias, soffits, and guttering protect homes from weather damage while improving kerb appeal. Available in multiple colours, they require minimal maintenance and come with a 10-year guarantee for long-term reliability.
Questions
Do you offer a guarantee on installations?
Yes, we provide a comprehensive 10-year guarantee on all our installations.
Are your installers certified?
Our team are FENSA-approved, Checkatrade-verified, and Which? Trusted Traders.
Can I finance my home improvement?
Yes, we offer exclusive 15-year finance terms for eligible projects.
Do you have a showroom?
Yes, visit our Upminster showroom to explore products and design options.
What areas do you serve?
We operate across Essex, South East England, and surrounding regions.
Reviews (7)
Ted Tom
Oct 04, 2021
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I warn you don't use this company. Some of their fitters will ruin your installation. Ken Rhodes himself takes no responsibility. Our new windows were a complete mess and the doors still don't lock properly, as they are out of line. Two previous
Instalations by two different companies were spot on. Ken Rhodes himself had the cheek to say my walls were out of line. Funny how the other companies had no problem. Use them at your risk. He says in his reply he has no record of this installation. He probably has no memory that he spent two hours at my property and arguing in the street. He also has
Instalations by two different companies were spot on. Ken Rhodes himself had the cheek to say my walls were out of line. Funny how the other companies had no problem. Use them at your risk. He says in his reply he has no record of this installation. He probably has no memory that he spent two hours at my property and arguing in the street. He also has
Sunny
Sep 22, 2021
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We had new windows, doors, conservatory and gutters/fascia/soffits done. All the work should have been completed by end of June but for various reasons got delayed and except for some snagging issues the works are only just complete 9 September! This has clearly been very stressful and we felt like we have only now just got our home back. Having said all of this I found Ken Rhodes (firm & owner) to be fair, reasonable and willing to see the job through. If they got something wrong they would resolve it somehow. Overall I am happy with the work especially our new conservatory. We also had some new
Paul G.
Sep 18, 2021
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I was given a quote, paid the deposit and was told i would have to wait 8 weeks for the installation. I was eventually given an installation date, took the day off work, waited at home and they never turned up, i was told i would have to wait another 8 weeks. I cancelled the installation and requested my deposit back.
Peter Curtis
Sep 17, 2021
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Critical:Professionalism,Quality,Responsiveness
absolutely appalling service, fitted wrong, chased for over a month now to resolve, noone ever comes back to you, quick to take the money. now filing trading standards complaint and small claims to get money back.
Service:Door installation
absolutely appalling service, fitted wrong, chased for over a month now to resolve, noone ever comes back to you, quick to take the money. now filing trading standards complaint and small claims to get money back.
Service:Door installation
Joseph M.
Aug 05, 2021
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This is by far the worst business I have ever dealt with in my life.. The sales guy gives you all the lips service, " we are professional yaady daa nonsensical salesman talk", but when it comes to delivering on their contracts and actually being professional and honest there you find the real dishonest unreliable incompetent Kenrohdes management
They stalled us with every excuse made up under the sun . 4 times they fail to deliver on agreed dates, 4 times the laying unreliable management come up with excuses
I cannot fault the installers, good job they are contractors to them not part
They stalled us with every excuse made up under the sun . 4 times they fail to deliver on agreed dates, 4 times the laying unreliable management come up with excuses
I cannot fault the installers, good job they are contractors to them not part
Sue Nelson
Jun 17, 2021
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I want to give a big shout out and thank you to the brilliant Service Eng who called at my mums this morning to rectify a problem with a door that was fitted at the end of January. He was professional, knowledgable, kind and helpful. Just a shame the same can't be said about the original fitting and rude and unfriendly Customer Service I recieved on the phone. Would I use Ken Rhodes again? Probably not!!!
Ross Johnson
May 04, 2021
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No messing around, came out and gave us a reasonable quote in 5 minutes. We had quotes from others who started at twice the price and "haggled" down to a similar price. I happily recommended to my nan knowing she wouldn't be taken advantage of. Installation was quick and a really good finish. Only thing I'd change is the specifications we ordered got copied from one piece of paper to another when they measured up which makes it easy for mistakes. Had to give a ring to make sure it was all correct. A digital confirmation would be ideal.
