Business Details
Emergency
services
Trusted Glazing Services in Kent
Established over 30 years ago, Dial Glass has built a reputation as a trusted family-run glazing contractor serving Kent. Our expertise spans emergency boarding, double glazing, shopfront repairs, and glass merchant services, supported by accreditations from ISO 9001:2015, Safe Contractor, and the Glass and Glazing Federation. We prioritise customer satisfaction through competitive pricing, free estimates, and a commitment to quality workmanship. Our team operates 24/7, ensuring prompt solutions for domestic and commercial clients across the region. Backed by decades of experience, we combine technical proficiency with a personal approach to meet diverse glazing needs.Our membership in industry-leading organisations underscores our dedication to safety, reliability, and continuous improvement. Whether repairing misted units or supplying custom glass, we deliver tailored solutions that enhance property value and security. Transparency and professionalism guide every interaction, from initial consultation to project completion. As a local business deeply rooted in Kent, we understand the unique requirements of our community and strive to exceed expectations consistently.
Services
Glazing Repairs
Shop Front Repairs
Glass Merchants
Double Glazing
Emergency Boarding
Highlights and features
- Over 30 years of specialist glazing experience in Kent
- 24/7 emergency boarding and glazing repairs available
- ISO 9001 accredited for quality management systems
- Family-run business with personal customer service approach
- Free estimates for glass replacement and glazing services
Associations and certifications
- ISO 9001:2015
- Safe Contractor
- Construction Line
- RISQS
- Glass and Glazing Federation (GGF)
Services
Glazing Repairs
We specialise in repairing all types of glazing systems including windows, doors, and commercial properties. Our team handles UPVC components, broken hinges, locks, and misted double-glazed units. With access to a wide glass inventory, we provide precise measurements and installations tailored to client needs. Domestic and commercial customers benefit from our rapid response and durable solutions.
Shop Front Repairs
Our shopfront services cover aluminium, wood, and UPVC materials for retail and business premises. We secure damaged properties immediately before replacing glass and restoring structural integrity. Available 24/7, we cater to emergency situations while maintaining aesthetic standards. Clients receive competitive pricing and professional advice for both reactive and planned maintenance projects.
Glass Merchants
As a fully stocked glass merchant, we supply float, laminated, toughened, fire-rated, and patterned glass in various thicknesses. Our cutting service operates while-you-wait for immediate needs. Customers access safety glass solutions for furniture, doors, and architectural applications. We also provide tinted glass options and specialist products to meet specific design or regulatory requirements.
Double Glazing
We install and repair double-glazed units that improve thermal efficiency and noise reduction for residential and commercial properties. Our services include replacing broken seals, upgrading outdated systems, and supplying replacement parts. Clients benefit from enhanced security features and energy-saving solutions that comply with current building regulations and standards.
Emergency Boarding
Available 365 days a year, our emergency boarding service responds to urgent glass damage incidents. We secure properties with temporary boarding before implementing permanent repairs. This service protects homes and businesses from further damage and intrusion during critical situations, operating alongside our 24-hour glazing replacement capabilities.
Questions
Do you offer emergency glazing services outside regular hours?
Yes, our emergency boarding and glazing repair services operate 24 hours a day, 365 days a year, including bank holidays.
What areas do you cover for glazing repairs?
We serve the entire Kent region, including Medway, Gillingham, and surrounding areas for both domestic and commercial clients.
Are your glazing services certified to industry standards?
We hold ISO 9001:2015 accreditation and are approved by Safe Contractor, Construction Line, and the Glass and Glazing Federation.
Can you repair specialist glass types like leaded lights?
Yes, we repair traditional leaded lights and modern double-glazed units with leaded glass patterns, preserving original designs where possible.
What payment methods do you accept for glazing services?
Payment details weren't specified in the text. Please contact us directly to discuss available payment options for your glazing project.
Do you provide free estimates for glazing work?
Yes, we offer free estimates for all glass replacement and glazing repair services across Kent.
Reviews (4)
Sandra Jp
Dec 05, 2021
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They came to my house to change the hinge of my window, finally it was more expensive than they told me by phone, as they didn't include the taxes, so finally I had to pay 156. As if that were not enough, they broke my stair railing, which has been left hanging and with holes in the wall, and they did not even offer to repair what they broke. So finally I ended with a fixed window and a broken stair railing. I sended a email to the company and they haven't even responded.
Matt Cottam
Aug 04, 2021
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If you need glass or glazing Dial Glass is the place you need to go. Excellent service good prices great advice
Sarah Bing
Oct 21, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service from Dial Glass and so quick. Called this morning as a hinge had broken on a kitchen window, all fixed by this pm and the window is now safe. A very speedy, friendly service and all COVID guidelines followed. Wont hesitate to call them again for any other glass issues...... 10/10. Thank you so much
Service:Glass restoration & repair
Fantastic service from Dial Glass and so quick. Called this morning as a hinge had broken on a kitchen window, all fixed by this pm and the window is now safe. A very speedy, friendly service and all COVID guidelines followed. Wont hesitate to call them again for any other glass issues...... 10/10. Thank you so much
Service:Glass restoration & repair
Marlena Topple
Aug 17, 2019
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I am refurbishing a house and following some plaster removal the surround of a window was badly chipped and cracked. I contact Dial Glass and they asked me to email photos to them. Within an hour someone came to look at the job and within less than 24 hours the job was completed at a very reasonable price. I am very pleased indeed with the quality of the work which exceeded my expectations. I would have no hesitation in recommending Dial Glass and using them in the future. Great service.
