Business Details
29 Years
experience
Emergency
services
Expert Building Contractors for Insurance Repairs
Carrara Building Services was established in 1997 with a commitment to delivering professional property repair and maintenance solutions across London, Kent, Essex, and the South East. Our team of highly skilled tradespeople, including Contracts Managers, Surveyors, and Drying Technicians, specialises in managing insurance claims from initial assessment through to completion. Accredited by SAFEcontractor and CHAS, we uphold rigorous safety and quality standards while maintaining membership with The Guild of Master Craftsmen. Our expertise spans water damage restoration, storm repairs, fire recovery, and subsidence remediation, ensuring properties are restored to their pre-loss condition with minimal disruption. We prioritise clear communication, competitive pricing, and tailored project management to meet client needs.With decades of experience and partnerships with major insurance providers, we combine technical proficiency with customer-centric service. Our comprehensive facility maintenance capabilities cover carpentry, plumbing, electrical work, and more, supported by a dedicated administrative team. Testimonials from long-term clients, including The Harley Street Clinic, highlight our reliability, adaptability, and consistent delivery of high-quality results. We maintain transparency throughout our processes, offering emergency response services for urgent property issues. Through continuous investment in staff development and operational excellence, we aim to exceed industry benchmarks while fostering lasting client relationships.
Services
Insurance Claims Management
Water Damage Repair
Storm Damage Restoration
Fire and Smoke Repairs
Subsidence Remediation
Property Maintenance
Roof and Wall Repairs
Timber Treatment
Landscaping
Asbestos Testing
Details
- Year established: 1997
Highlights and features
- We have over 25 years of experience in insurance property repairs
- Our team holds SAFEcontractor and CHAS safety accreditations
- We manage complete insurance claim lifecycles in-house
- Specialists in urgent water, storm, and fire damage recovery
- Proven track record with major UK insurance companies
Associations and certifications
- SAFEcontractor
- CHAS
What people say
Polite, professional, caring
Excellent standard of service
Responsive, helpful, cost effective
Competent, efficient team
Quality of work praised
Services
Insurance Claims Management
We manage complete insurance claim processes from initial survey to final repair. Our certified surveyors assess damage, coordinate drying and restoration, and ensure compliance with insurer requirements. Clients benefit from streamlined communication and guaranteed pre-loss condition restoration through our approved contractor status with major UK insurers.
Water Damage Repair
Specialist teams address escape of water claims caused by burst pipes, leaks, or flooding. Using thermal imaging and moisture mapping technology, we identify hidden dampness before implementing drying protocols. Our 24/7 emergency response minimises property damage while restoring structural integrity to residential and commercial buildings across the South East.
Storm Damage Restoration
Emergency services for storm-related property damage include roof tiling repairs, debris removal, and structural stabilisation. We provide temporary weatherproofing followed by permanent reinstatement of damaged areas. Clients receive detailed documentation for insurance claims, with priority given to preventing further weather exposure during remediation works.
Fire and Smoke Repairs
Comprehensive recovery from fire incidents involves soot removal, odour elimination, and structural repairs. Our certified technicians work alongside insurers to restore properties to habitable condition. We handle content cleaning, redecoration, and replacement of damaged materials while maintaining strict health and safety standards throughout the reinstatement process.
Subsidence Remediation
Specialist solutions for subsidence damage include crack repair, helibar installation, and structural stabilisation. Our experienced teams address underlying causes while restoring brickwork and internal plastering. Properties receive full assessment before implementing remedial measures, ensuring long-term structural integrity with minimal disruption to occupants.
Questions
What areas do you cover for property repairs?
We operate primarily within the M25 corridor, Kent, and Essex, with capability to handle urgent claims across the South East region.
Are your services available outside normal working hours?
Yes, we provide 24/7 emergency response for urgent property damage situations including water leaks and storm damage.
How do you handle insurance claim documentation?
Our team manages all aspects of insurance claims in-house, maintaining direct communication with insurers to ensure smooth processing and compliance.
What accreditations do you hold?
We maintain SAFEcontractor and CHAS accreditations, demonstrating our commitment to health and safety standards in construction work.
Can you handle both residential and commercial projects?
Yes, we have extensive experience with both domestic properties and commercial buildings including healthcare facilities and listed structures.
What types of building maintenance do you offer?
Our maintenance services cover carpentry, plumbing, electrical work, gutter cleaning, drainage, and general property upkeep requirements.
Reviews (5)
Jennifer Lipscombe
Apr 25, 2021
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Positive:Professionalism,Quality,Responsiveness
The team were amazing, worked around us, high quality work and completed quickly... very tidy and would highly recommend for any buildings work
The team were amazing, worked around us, high quality work and completed quickly... very tidy and would highly recommend for any buildings work
Charles Kershaw
Apr 12, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We would like to say that Tonys work is of very good quality. We found him to be very friendly, informative and thorough and we would recommend Tony and your firm to any of our friends who require work to be done.
We would like to say that Tonys work is of very good quality. We found him to be very friendly, informative and thorough and we would recommend Tony and your firm to any of our friends who require work to be done.
Julia Brasher
Apr 05, 2021
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Nepotism at its best. The owner of this business has a family that works for Aviva Insurance. At first, It didn't make a lot of difference, until we saw what these thieves actually charged Aviva for the work that was done. If anyone needs evidence, I am happy to supply it. I can show you what 11k of work looks like.. Absolutely rubbish contractors.. dont be fooled by the fake reviews
Chuck Sabo
Mar 20, 2021
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Positive:Professionalism,Responsiveness
I'm very happy with the work Carrara carried out at our house. All the workers were very good at their jobs, nice and tidy, and well mannered. It was a difficult job, as it carried on for a few weeks... But we never got stressed out! It was finished off by a nice gentleman decorator named Danny.
I'm very happy with the work Carrara carried out at our house. All the workers were very good at their jobs, nice and tidy, and well mannered. It was a difficult job, as it carried on for a few weeks... But we never got stressed out! It was finished off by a nice gentleman decorator named Danny.
Xx Xx
Mar 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I m very happy about services which they done to my flat, very professional, very kind, and a very good team....very successful .....
I m very happy about services which they done to my flat, very professional, very kind, and a very good team....very successful .....
