Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Drainage & Pump Solutions
Willow Pumps has been a trusted provider of mechanical and electrical solutions for water, waste, and pump systems across the UK for over 30 years. Established in 1992 as a family-run business, we have grown into a comprehensive service provider offering end-to-end solutions including pump station design, installation, maintenance, and emergency response. Our expertise extends to clean water systems, wastewater management, and commercial drainage services, supported by a fleet of advanced equipment and a commitment to health and safety compliance.We hold FORS accreditation and prioritise sustainable, reliable solutions tailored to the unique needs of sectors such as utilities, healthcare, education, and construction. With depots in Kent and Wetherby, we deliver nationwide coverage through local engineers available 24/7 for both planned works and urgent interventions.
Services
Wastewater Pump Services
Clean Water Systems
Commercial Drainage
Sewage Pump Installation
Emergency Repairs
CCTV Drain Surveys
Septic Tank Management
Booster Pump Systems
Flood Response
Water Hygiene Testing
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of specialist experience in pump and drainage systems.
- Our engineers provide 24/7/365 emergency response nationwide.
- We are FORS accredited for fleet safety and operational standards.
- We deliver tailored solutions for high-demand sectors like healthcare and utilities.
- Our nationwide coverage ensures local support from strategically located depots.
Associations and certifications
- FORS
What people say
Speedy and professional approach
Immediate increase in water pressure
Avoided environmental event
Expertise instrumental in meeting deadlines
Consistent water pressure at capacity
Services
Wastewater Pump Services
We design, install, and maintain wastewater pump stations with 24/7 emergency repair capabilities. Our specialists handle adoptable systems and SFA/SSG compliance, ensuring seamless transfers to utility providers. With submersible, grinder, and effluent pump expertise, we deliver reliable solutions for foul water management.
Clean Water Systems
Our clean water solutions include booster pump sets, cold water storage tanks, and distribution pipework. Designed for energy efficiency and durability, these systems ensure consistent pressure and minimal downtime. We provide full lifecycle support from design to maintenance for commercial applications.
Commercial Drainage
We offer CCTV surveys, high-pressure jetting, and septic tank management using advanced diagnostics. Our nationwide teams resolve blockages and implement flood prevention measures, combining rapid response with long-term infrastructure improvements for businesses.
Emergency Repairs
Our 24/7 emergency service addresses critical pump failures and drainage issues. With rapid mobilisation and telemetry monitoring, we prevent environmental incidents and operational disruptions, as demonstrated in recent interventions at prisons and waste facilities.
CCTV Drain Surveys
We use high-resolution CCTV to identify blockages, leaks, and structural damage in drainage systems. This non-invasive technology enables precise fault diagnosis and informs targeted repairs, reducing costs and downtime for commercial clients.
Questions
What drainage services do you offer?
We provide drain unblocking, CCTV surveys, septic tank services, grease management, and flood response solutions.
Do you operate nationwide?
Yes, we cover the UK with local engineers in Kent and Wetherby, supported by partner networks.
Are your engineers available 24/7?
Yes, our emergency callout team responds 24 hours a day, 365 days a year.
What certifications do you hold?
We are FORS accredited and maintain strict health and safety compliance standards.
Can you handle large-scale projects?
Our Special Projects Division delivers complex, multi-million-pound infrastructure developments.
Do you offer maintenance contracts?
Yes, we provide planned maintenance for pump stations, drainage systems, and water hygiene.
Videos
Reviews (1)
Jarrad Hargreaves
Jan 13, 2018
Report
Fantastic service from the staff in the office to the engineers, that came to do the job. Great company and they were really friendly and helpful.
