Business Details
13 Years
experience
Bespoke Timber Windows & Doors in Hexham
Established in 2013, Ochiltree Window Repairs is a family-run business based in Hexham, Northumberland, specialising in bespoke timber windows and doors. With nearly three decades of combined industry experience, our team designs, manufactures, and installs custom joinery tailored to enhance residential and heritage properties. We prioritise premium materials like FSC-certified Accoya wood, ensuring durability and sustainability.Our process includes on-site measurements, collaborative design, in-house craftsmanship, and efficient installation, all supported by FENSA accreditation and Constructionline Bronze certification. Customer satisfaction is central to our approach, reflected in our 34+ five-star reviews highlighting exceptional workmanship and service.
Services
Bespoke Windows
Bespoke Doors
Casement Windows
Sash Windows
Heritage Windows
Heritage Doors
French Doors
Front Doors
Patio Doors
Bifold Doors
Details
- Year established: 2013
Highlights and features
- Family-run business with 30 years of combined industry experience
- Specialise in bespoke timber windows and doors for heritage and modern properties
- Use premium, FSC-certified materials like Accoya for durability and sustainability
- FENSA-accredited installations ensuring compliance with building regulations
- Constructionline Bronze-certified for health and safety standards
Associations and certifications
- FENSA
- Constructionline Bronze
- Accoya
What people say
Exceptional workmanship
Professional and tidy team
Transformed our cottage
Perfect fit and finish
Fantastic after-service
Services
Bespoke Windows
Our bespoke windows are crafted to match your property's unique specifications, using premium materials like Accoya wood for durability and energy efficiency. Each design integrates seamlessly with heritage or modern architecture, offering enhanced insulation and aesthetic appeal. Ideal for homeowners seeking tailored solutions that combine traditional craftsmanship with contemporary performance.
Bespoke Doors
From front doors to stable doors, our bespoke designs ensure perfect fit and style for any property. We use rot-resistant Accoya timber and precision engineering to create secure, thermally efficient entrances. Each door is handcrafted to reflect your preferences, balancing functionality with visual impact for lasting value.
Heritage Windows
Specialising in heritage properties, we replicate traditional window styles while incorporating modern double glazing for improved energy efficiency. Our solutions maintain historical accuracy using materials like Accoya, which resists warping and decay. Perfect for listed buildings requiring sympathetic upgrades without compromising authenticity.
Heritage Doors
We restore or recreate heritage doors with meticulous attention to original details, using durable, sustainably sourced timber. Our designs meet modern security and insulation standards while preserving historical character. Suitable for conservation areas and listed properties needing authentic, long-lasting replacements.
Accoya Timber Products
Accoya wood forms the core of our premium offerings, offering exceptional durability and environmental credentials. Its acetylation process makes it resistant to rot, insects, and warping, ideal for external use. We leverage this material across windows, doors, and bespoke joinery, backed by our specialist training and certification.
People
Neil Blakeburn
Founder
Neil founded Ochiltree Window Repairs in 2013 after 20+ years as a joiner. He oversees design and installations, ensuring quality and customer satisfaction. His expertise in bespoke joinery and commitment to in-house craftsmanship drive the company's success.
Johnny Installer
Installation Expert
Johnny has led installations since 2017, ensuring precision and care during fitting. His attention to detail and customer-focused approach make him a trusted team member for window and door projects.
Brian Bench Joinery
Bench Joiner
Brian crafts bespoke pieces in our workshop, combining traditional skills with modern techniques. With over four years at Ochiltree Window Repairs, his meticulous work ensures every product meets our high standards before installation.
Jonny Paint & Assembly
Finish Specialist
Jonny handles final assembly and painting, ensuring flawless finishes. His expertise guarantees that every window and door arrives ready to enhance our clients' homes with both function and aesthetics.
Owain Bench Joinery
Machinist
Owain has been with Ochiltree Window Repairs since 2021, specialising in precision machining for bespoke joinery. His technical skills and dedication to quality ensure each component meets exacting specifications before assembly.
Questions
What materials do you use for your windows and doors?
We use premium FSC-certified Accoya wood, hardwoods, and softwoods, chosen for durability and sustainability. Accoya's acetylation process enhances resistance to rot, insects, and weathering.
Are your installations FENSA-certified?
Yes, all window and door installations comply with building regulations via our FENSA accreditation, ensuring hassle-free property sales with provided certification.
Can you match period property requirements?
We specialise in heritage projects, replicating traditional designs while incorporating modern double glazing and materials to maintain historical accuracy with improved performance.
What areas do you serve?
We operate across Northumberland and the North East, providing bespoke joinery solutions for both urban and rural properties within this region.
What is your process for bespoke projects?
Our four-step process includes consultation/measurement, collaborative design, in-house manufacturing, and professional installation, all managed within a single team for seamless execution.
Do you offer guarantees on your work?
Accoya components carry a 50-year above-ground warranty. We also provide guarantees on craftsmanship, with post-installation support available for any follow-up requirements.
Reviews (6)
Judy Cowgill
Dec 21, 2021
Report
I am so delighted with my new back door from Ochiltree. Every communication has been helpful, friendly and they came up with a design that was exactly what I wanted. The workmanship is extraordinary, such high quality. The fitters came exactly on time, worked their socks off and were utterly charming. The door is quite simply PERFECT! Thank you. x
David Smith
Nov 17, 2021
Report
Neil and team from Ochiltree replaced all the windows and front door of our house and were excellent from start to finish. From the initial consultation Neil explained all our options and helped us pick the best windows for our house and was very tolerant and understanding of our indecision over style and colours. The finished windows are fantastic and exactly what we were after and were fitted with minimal disruption. Overall, an excellent company providing a highly professional service - thank you.
Susan Vickers
Feb 23, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Superb quality and workmanship. The boys worked without interruption and tidied up after themselves. Would definitely recommend
Superb quality and workmanship. The boys worked without interruption and tidied up after themselves. Would definitely recommend
Thomas Young
Jan 22, 2021
Report
Neil and his team recently manufactured and installed a new front door to our property in Gateshead and we couldn't be happier with the finish. The door matches exactly the image of the period-style door that we provided, and the quality of the materials is second to none.
Neil did his utmost to install the finished door for us just before Christmas - despite the challenging environment with COVID - which was much appreciated. The joiners completing the installation were professional, clean and on-time. Price overall was competitive in comparison with similar companies. Overall we would highly
Neil did his utmost to install the finished door for us just before Christmas - despite the challenging environment with COVID - which was much appreciated. The joiners completing the installation were professional, clean and on-time. Price overall was competitive in comparison with similar companies. Overall we would highly
Graham Tyrrell
Aug 31, 2020
Report
Neil and his team have replaced all the windows and doors in our Grade 2 listed stone cottage. From the original consultation with Neil down to the final fitting, the team have been incredibly professional and friendly. The windows themselves are stunning and the fitters installed them with great care and attention to detail. We could not be happier with the result - would thoroughly recommend them. True craftsmen - thanks guys!
Debbie Baker
Aug 11, 2020
Report
Ochiltree made and installed our wooden doors. They were absolutely perfect and better looking than we had imagined. We had obtained many quotations, and not only was Ochiltree the most reasonable by far, but the subsequent work also exceed expectations. The communication was excellent and there was attention to detail at every step of the way. It's very refreshing to deal with such a professional company.
