Business Details
Emergency
services
Expert Heating & Electrical Services in Malvern
Heating Maintenance Services has been serving homeowners and businesses in Malvern and surrounding areas for over 60 years. As Worcester Bosch Accredited Installers, we combine decades of technical expertise with industry-recognised certifications to deliver reliable heating solutions. Our team of Gas Safe and F-Gas registered engineers specialises in boiler servicing, emergency repairs, and system upgrades for both domestic and commercial properties.We maintain strong local partnerships to ensure rapid response times and offer tailored Service Safe Plans to protect customers from unexpected repair costs. With dedicated electrical and renewable energy divisions, our multi-disciplinary approach ensures comprehensive building services under one roof.
Services
Boiler Servicing
Emergency Repairs
System Upgrades
Landlord Certificates
Renewable Technologies
Details
- Year established: 2025
Highlights and features
- 60 years of combined industry experience across heating and electrical sectors
- Specialists in Johnson & Starley warm air heating systems
- Worcester Bosch Accredited Installers with 10-year guarantees
- Multi-disciplinary team covering heating, electrical and renewables
- Local service coverage across Worcestershire and Herefordshire
Associations and certifications
- Worcester Bosch Accredited Installers
- Gas Safe Register
- F-Gas Certification
- MCS Accreditation
What people say
Knowledgeable, efficient and friendly
Polite, professional and friendly
Experienced and professional engineers
Helpful office staff
No mess left
Services
Boiler Servicing
Our Gas Safe engineers provide comprehensive boiler servicing to ensure safe, efficient operation. Regular maintenance prevents breakdowns and extends equipment lifespan while maintaining warranty validity. We offer fixed-price servicing with transparent pricing and certified workmanship.
Emergency Repairs
24/7 emergency boiler repair service for urgent heating failures. Our rapid response team aims to attend within 24 hours with same-day resolution where possible. All repairs include 12-month parts and labour guarantee.
System Upgrades
Complete boiler replacement and heating system modernisation services. We install energy-efficient boilers with smart controls, thermostatic valves, and magnetic filters to improve performance and reduce energy consumption by up to 30%.
Landlord Certificates
Comprehensive gas and oil safety inspections for rental properties. Our certified engineers issue official Landlord Gas Safety Records and provide maintenance reminders to ensure ongoing compliance with legal requirements.
Renewable Technologies
MCS-certified installation of air source heat pumps and solar PV systems. We offer Boiler Upgrade Scheme applications and system design optimisation to maximise energy efficiency and government grant eligibility.
People
Karen Richards
Office Manager
Overseeing daily operations and customer service, Karen ensures efficient coordination between engineers and clients while managing inventory for rapid repair response.
Olly Cooke
Installation Director
Leading boiler replacement projects with 15+ years' experience in system design and Worcester Bosch accredited installations across residential and commercial properties.
Andy Holmes
Service Director
Managing maintenance contracts and emergency callouts, Andy provides technical guidance to engineers while ensuring compliance with Gas Safe regulations.
Christian Hill
Electrical Manager
overseeing domestic and commercial electrical installations, Christian ensures all work meets BS 7671 standards with full certification for safety compliance.
Tony Brooks
Renewables Engineer
Specialising in air source heat pumps and solar technology, Tony provides energy assessments and MCS-certified installations to reduce carbon footprints and energy bills.
Questions
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency boiler repair service with engineers available for same-day attendance across Worcestershire.
What areas do you cover?
We serve Malvern, Worcester, Ledbury, Bromsgrove, Droitwich, Pershore, Evesham and surrounding areas in Worcestershire and Herefordshire.
Are your engineers certified?
All our heating engineers are Gas Safe registered and Worcester Bosch accredited, with F-Gas certification for air conditioning work.
Can I spread boiler costs over time?
Yes, we offer 0% APR finance options with flexible repayment terms for boiler replacements and installations.
Do you provide landlord gas certificates?
Yes, we conduct annual gas safety checks for rental properties and provide official Landlord Gas Safety Records.
What renewable options do you offer?
We install air source heat pumps, ground source heat pumps and solar PV systems with MCS certification for government grants.
Reviews (5)
Rachel M.
May 15, 2023
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HMS have been so helpful to us. Andy has been out twice to give us advice on our options regarding optimising our current system vs upgrading vs switching to an air source heat pump. We never felt pressured by any 'sales pitch', in fact Andy was very honest about letting us know which upgrades wouldn't be worth it for our home. We really valued the advice and it's been really helpful in giving us more information about how to proceed.
Dave Hinton
Oct 26, 2020
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The two guys made an excellent job installing our new Boiler and Radiator. They were very polite and professional. Absolutely no mess left behind and I can't praise them high enough from the original quote to the completion of the work. Extremely happy and without doubt would recommend HMS to anybody who are considering their services.
Rona Hawkins
Sep 13, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Andy was amazing and has great knowledge and expertise. He uses this to problem solve and put matters right quickly and efficiently. I wouldn't hesitate to recommend them, I just wish I had discovered them when I first moved to Malvern.
Service:Heating maintenance
Andy was amazing and has great knowledge and expertise. He uses this to problem solve and put matters right quickly and efficiently. I wouldn't hesitate to recommend them, I just wish I had discovered them when I first moved to Malvern.
Service:Heating maintenance
Rob Scott
Jun 19, 2020
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Brilliant service turned up on time diagnosed fault with the boiler came back the next day and fitted the part very efficient
Debbie Haines
Nov 11, 2019
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Initially had an issue with our heating system which was maintained by a national company who were unable to resolve. Contacted HMS who attended within a few hours and gave us sound advice. Decided to have a new system which was installed by HMS which has been absolutely first class. All the Engineers were extremely professional, polite and took extreme care when installing. Couldn't be happier HMS has now got another long term customer and I have and wouldn't hesitate to recommend this company to anyone. Thank you.
