Business Details
Premium Composite Decking Solutions in Coalville
At NeoTimber, we are dedicated to delivering premium composite decking solutions that combine exceptional durability with natural aesthetics. With over a decade of expertise in sustainable timber alternatives, we offer a comprehensive range of products tailored for residential and commercial applications. Our commitment to innovation is reflected in our 25-year residential warranty across all decking ranges, ensuring long-term satisfaction for our customers. Our team provides expert guidance from material selection to installation, supported by user-friendly resources like our decking calculator and installation videos.By blending recycled plastics with real wood fibres, we create low-maintenance, eco-friendly products resistant to warping, staining, and weather damage. Our focus on quality assurance and customer-centric service has established us as a trusted partner in the UK decking industry, offering competitive pricing and free delivery on orders over 1000. Through continuous product development and a passion for excellence, we strive to redefine outdoor living spaces while minimising environmental impact.
Services
Composite Decking
Installation Guides
Decking Accessories
Free Samples
Warranty Coverage
Highlights and features
- We offer a 25-year residential warranty across all decking ranges
- Our composite decking contains recycled materials for sustainability
- We provide free samples for informed product selection
- Our team offers expert installation advice and support
- We use stainless steel fixings for long-lasting durability
What people say
25-Year Residential Warranty
Long-Lasting Looks
Free Delivery
Eco-Friendly Materials
Easy Installation
Services
Composite Decking
Our composite decking combines recycled plastics with real wood fibres to create durable, low-maintenance outdoor flooring. Resistant to cracking, warping, and staining, these boards require no painting or sealing. Available in multiple finishes and colours, they offer a natural wood appearance with enhanced longevity for residential and commercial applications.
Installation Guides
We provide comprehensive installation resources including video tutorials and written guides for our FastClip hidden clip system. Our materials simplify deck construction while ensuring professional results. Stainless steel fixings and subframe options guarantee structural integrity and long-term performance across various outdoor environments.
Warranty Coverage
All composite decking ranges come with a 25-year residential warranty, while commercial installations receive a 10-year warranty. This reflects our confidence in product durability and quality. The warranty covers material defects and performance issues under normal usage conditions, providing customers with long-term peace of mind.
Free Samples
We offer free sample boards to help customers evaluate texture, colour, and finish before purchasing. Up to three samples can be requested for direct comparison. This service enables informed decisions about material selection for different outdoor spaces and lighting conditions.
Decking Accessories
Our accessory range includes hidden clips, edge trims, joists, and pedestals to complete decking projects. These components ensure secure installation and polished aesthetics. The FastClip system simplifies board attachment while maintaining a clean, fastener-free surface appearance.
Questions
What are the benefits of composite decking over wood?
Our composite decking resists cracking, warping, and staining without requiring regular painting or sealing. It contains recycled materials and offers a 25-year warranty, making it more sustainable and cost-effective long-term compared to traditional timber.
How do I install NeoTimber decking?
We recommend using our FastClip hidden clip system for quick, secure installation. Detailed guides and video tutorials demonstrate proper techniques. Stainless steel fixings ensure lasting durability when following our installation instructions.
What warranty do you offer?
All residential composite decking purchases include a 25-year warranty covering material defects and performance issues. Commercial installations receive a 10-year warranty, reflecting our confidence in product longevity and quality.
Can I see samples before buying?
Yes, we provide up to three free samples to evaluate texture, colour, and finish. Samples arrive within 3-4 working days, allowing direct comparison of different board types before making a purchase decision.
Do you deliver nationwide?
We offer UK-wide delivery with free shipping on orders over £1000. Delivery costs vary based on location and order size. Our website provides estimated delivery windows and tracking information for all orders.
What decking accessories do you provide?
Our range includes hidden clips, edge trims, joists, and pedestals. These components ensure secure installation and professional finishes. The FastClip system enables efficient board attachment while maintaining a clean surface appearance.
Videos
Reviews (7)
Paul Edwards
Jul 23, 2021
Report
Just started to finish laying the decking around a pool and as you can see the difference in colour between a new piece and a piece thats been laid for 1 month. Also you can see the the decking can be bowed across the width, meaning I needed to switch to decking screws. They wont just screw in, you need to pre-drill and counter sink or a counter sunk screw will chip the decking and if its not deep enough it will bulge the decking. The starter clips are not great, the raise the edge up. So I recommend getting a sample and leave in the sun for a week to see if you like the faded colour
Richard Evans
Jun 20, 2021
Report
Neotimber is an excellent product and has been delivered on time this morning. I was kept informed throughout the whole process and cannot fault the service.
Tom, the delivery man, was brilliant and went beyond to help me put the order in front of my garage. Many thanks Neotimber and Tom! Thank you.
Tom, the delivery man, was brilliant and went beyond to help me put the order in front of my garage. Many thanks Neotimber and Tom! Thank you.
Pete Crafer
Jun 18, 2021
Report
Great Quality decking boards; delivered when stated. Installation in progress and made easy with clip system (5 stars)
However customer services lacking - still waiting for replacement fixings missing from clip set.
Fixings no received - Thanks
However customer services lacking - still waiting for replacement fixings missing from clip set.
Fixings no received - Thanks
Mike Ellis
Jan 08, 2021
Report
Recently purchased composite decking in Essential range (grey) from Neo Timber and very pleased with the product supplied after selecting from several companies. From initial phone calls to delivery of the decking could not fault anything with delivery on the stated date. Great product to work with and attached are a few photos now work is complete.
Suzie Sidgwick
Sep 27, 2020
Report
Recently bought a composite decking kit in Teak, excellent customer service from Jay, good pricing and great quality product, delivered on time, online installation videos on website along with quantity calculator made the ordering and installation straightforward and it has transformed our garden
Cath Harris
Jun 14, 2020
Report
Recently bought essential teak composite decking from Neo-timber. Delighted with results - greatly admired by friends and family. Team at Neo-timber really helpfully.would use again.
David Thomas
Dec 13, 2019
Report
The service from this company was excellent from Jay completing the order to the van driver delivering to my front driveway. Nothing was damaged in transit. Had the full amount of clips as Jay had said although I am over on starter clips , Cannot avoid that if the starter board area is not too long. I purchased the grey on the classic boards slightly dark but in varying light you can see the grey in it. Have been assured this will ;lighten up. Overall very pleased hence 5 stars. I placed my boards on the plastic bearers
