Business Details
14 Years
experience
Emergency
services
Your Trusted Chimney Sweep Service in Hethersett
Norfolk Chimney Sweep, founded in 2012, has established itself as a trusted provider of professional chimney maintenance and fireplace services across Norfolk. Our team, led by fully qualified chimney sweep Steve Rock, combines modern power sweeping techniques with decades of hands-on experience to ensure optimal safety and efficiency for residential and commercial properties. Registered with the Chimney Sweep Academy, we adhere to strict industry standards while issuing insurance-recognised certificates for all completed work. Our commitment to cleanliness guarantees no mess during operations, supported by dust sheet protection and sealed fireplace systems. With a focus on customer education, we provide detailed advice on appliance usage and carbon monoxide safety.Operating from Hethersett, we serve South Norfolk and surrounding areas, maintaining a strong reputation evidenced by numerous testimonials praising our punctuality, expertise, and thoroughness. Our service portfolio has expanded to include bird nest removal and carbon monoxide alarm installation, addressing comprehensive chimney safety requirements. Backed by partnerships with local stove suppliers like HB Stoves, we offer integrated solutions from initial inspection to final certification. This combination of technical proficiency, customer-centric approach, and community engagement has sustained our growth in a competitive market.
Services
Chimney Sweeping
Bird Nest Removal
Carbon Monoxide Alarms
Flue Cleaning
Fireplace Maintenance
Details
- Year established: 2012
Highlights and features
- We are registered with the Chimney Sweep Academy for professional standards
- Modern power sweeping methods ensure thorough chimney cleaning
- 100% mess-free guarantee with dust sheet protection
- Insurance-recognised certificates issued for all completed work
- 24/7 emergency service available for urgent chimney issues
Associations and certifications
- Chimney Sweep Academy
What people say
Friendly and professional
Excellent clean job
Prompt service
Knowledgeable advice
No mess guarantee
Services
Chimney Sweeping
Professional chimney sweeping removes dangerous soot build-ups while ensuring proper ventilation for wood burners and open fires. Our modern power sweeping techniques effectively prevent chimney fires and carbon monoxide risks. Each service includes comprehensive flue inspection with insurance-recognised certification provided upon completion.
Bird Nest Removal
Safe removal of bird nests from chimneys during permitted seasons prevents blockages and health hazards. We follow strict guidelines while offering emergency solutions for essential heating systems. Our approach balances wildlife protection with critical safety requirements for residential properties.
Carbon Monoxide Alarms
Professional installation of life-saving carbon monoxide alarms ensures early warning against dangerous gas leaks. We advise on optimal placement while demonstrating alarm features during installation. This service complements our chimney maintenance offerings for complete fireplace safety.
People
Steve Rock
Chimney Sweep
Fully qualified chimney sweep registered with the Chimney Sweep Academy, Steve brings extensive experience in chimney maintenance and fireplace safety. Known for his meticulous approach and customer-focused service, he ensures all work meets insurance requirements while providing practical advice on stove usage.
Questions
Why should I have my chimney swept regularly?
Regular sweeping prevents dangerous soot build-ups, reduces fire risks, and ensures safe operation of heating appliances while maintaining insurance validity.
How often should chimneys be swept?
Wood/coal appliances require quarterly sweeping, while smokeless fuel, oil or gas systems need annual maintenance as minimum requirements.
Do you provide insurance-recognised certificates?
Yes, we issue certificates accepted by major insurance companies after each completed chimney sweeping service.
Can you remove bird nests from chimneys?
We offer professional bird nest removal services during permitted seasons, following legal guidelines while ensuring property safety.
Do you install carbon monoxide alarms?
Yes, we provide carbon monoxide alarm installation services to protect against potentially deadly gas leaks.
What areas do you serve?
Based in Hethersett, we serve South Norfolk and surrounding areas including Wymondham and Yaxham.
Reviews (5)
G. Rushworth
Dec 03, 2019
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Great service from Steve yesterday, on a Sunday as well!! Although I think this was because he had a free weekend so dont expect that . First time we used him yesterday and we found him to be thoroughly good company and highly informative of his trade. he even noticed a mark in the top plate and painted it like new!! Who does that these days?!! My son and 3 year old springer were also very interested in his chimney camera, massive hoover and various ghostbuster looking equipment. Great service, great price. Love to spread the word about a service provider worthy of note. Book him!
Hollie-Anne Fuller
Jun 02, 2019
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Briliant service, really couldn't fault anything. Steve is a very friendly and knowledgeable man who arrived promply and left everything in a better state than when he arrived! His prices are also very reasonable. We really can't recommend him enough! Thank-you Steve.
Phil Howells
Nov 26, 2018
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From the first communication with Steve to job completion was a absolutely thourghly damn good and very professional service, very presentable likeable guy , clean , tidy and competivaly priced, even left me with a certificate for house insurance purposes, Super service with someone who really takes pride in there work
Rebecca Cole
Sep 29, 2018
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We had are Woodburn clean by Steve and the service was great he called to say he was on his way, Done a great job no mess very knowledgeable very polite not got a bad thing to say would highly recommend
Email & Drive Account
Sep 22, 2018
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Steve,
many thanks for cleaning our chimney today & for providing a Professional First Class service with advise. I certainly will be recommending you to our friends & work collegues. Please feel free to post this note on any of your advertising & web site. Thanks again - M. Lawrence Yaxham.
many thanks for cleaning our chimney today & for providing a Professional First Class service with advise. I certainly will be recommending you to our friends & work collegues. Please feel free to post this note on any of your advertising & web site. Thanks again - M. Lawrence Yaxham.
