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Business Details
16 Years
experience
Your Trusted Partner for Home Building Solutions
Bathroom Basics is a family-run business established in 2010, with over 30 years of collective experience in the home improvement sector. Specialising in easy-access bathrooms, wet rooms, showers, walk-in baths, and kitchen installations, we provide bespoke designs tailored to individual needs across Stoke-on-Trent and surrounding areas. Approved by the Federation of Small Businesses (FSB), Trustmark, and the British Healthcare Trades Association (BHTA), we guarantee all work for a minimum of two years.

Our team of 30 mobility specialists delivers complete home adaptation services, including stairlifts, central heating, and flooring, with a focus on safety, independence, and comfort. With over 70% of our work coming from referrals, we pride ourselves on professionalism, competitive pricing, and a customer-centric approach that ensures every project meets exact requirements.
Services
Showers Wet Rooms Baths Walk-in Baths Body Dryers Kitchens
Details
  • Year established: 2010
Highlights and features
  • We offer over 30 years of collective experience in home adaptations.
  • Our bespoke designs cater to individual accessibility and safety needs.
  • Approved by Trustmark and BHTA for professional standards and quality.
  • Free surveys and quotes provided within 7 days of contact.
  • Team of 30 specialists ensures expert installations and guarantees.
Associations and certifications
  • FSB (Federation of Small Businesses)
  • Trustmark
  • BHTA (British Healthcare Trades Association)
What people say
Excellent value for money Highly recommend Professional and polite Seamless process Tailored to needs
Services
Showers
We supply and install walk-in, quadrant, and easy-access showers with seats, tailored to your space and mobility needs. Our services include bespoke trays, screens, and competitive pricing from trusted brands like Triton and Mira. All installations come with a full guarantee on parts and labour.
Wet Rooms
Our wet rooms feature non-slip flooring, grab rails, and full-body dryers for safety and convenience. We offer tiled or panelled options with partial or full wet zones, including garage conversions. Competitive pricing and free quotes ensure transparency and affordability.
Walk-in Baths
We provide walk-in baths with inward or outward opening doors, powered seats, and quick-fill systems. Our range includes low-level and shower baths, installed by expert technicians with a focus on independence and comfort. All products are fully guaranteed.
Kitchens
Our kitchen installations include contemporary and traditional designs with made-to-measure units and appliances. We handle plumbing, building work, and fittings, ensuring a seamless process from design to completion with a two-year guarantee.
Body Dryers
We install Valiryo body dryers, an innovative solution for towel-free drying in accessible bathrooms. Designed in Spain with advanced technology, these dryers integrate seamlessly into bespoke bathroom designs for enhanced independence and hygiene.
Questions
What areas do you serve?
We serve Stoke-on-Trent, Staffordshire, and surrounding areas including Liverpool, Manchester, Worcester South, and North Wales.
Are your services accredited?
Yes, we are accredited by Trustmark, the Federation of Small Businesses (FSB), and the British Healthcare Trades Association (BHTA).
Do you offer free surveys?
Yes, we provide free surveys and quotes within 7 days of contact for all installations.
What guarantees do you provide?
All work is guaranteed for a minimum of two years, covering both parts and labour.
Can you install both bathrooms and kitchens?
Yes, we specialise in accessible bathrooms and full kitchen installations, including plumbing and building work.
How long have you been in business?
We have been operating since 2010, with over 30 years of collective experience in home adaptations.
Reviews (6)
Christine Ward
Sep 26, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I shopped around for a P shaped bath they were the best, the service they gave were second to none very professional. I would not hesitate to recommend them to all my friends good family business will use them again if needed
Vanessa Davies
Mar 15, 2021 Report
I would never recommend this company, timeline to fit my bathroom was told 7-8 working days it took 14, dont send a skip they collect rubbish, first lot of rubbish sat on my drive 3 days and was only collected because I complained, next lot of rubbish sat on drive 5 days. Only one fitter sent out, I had to help him carry the bath in and he carried the towel rail which clearly said 2 person lift, on his own and hurt his back. Fitter rang many many times for help and for products to be delivered and was ignored. I cannot praise the fitter enough he was amazing and my bathroom looks great but no
James Faulkner
Aug 27, 2020 Report
Bathroom Basics have recently designed, supplied and fitted our bathroom. Everything from start to fiinish was well planned, organised and fitted and everyone involved couldn't do enough to help us. We would highly recommend the service and workmanship and the quality of the products used. We are extremely pleased with the result as it has maximised all the space we had available and made such a difference.
George Platt
Jun 05, 2020 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Recently had our bathroom remodelled by this company and really glad we did.They advise on all aspects from planning to choosing all your needs for the job then the fitter comes along and makes your idea reality would recommend them definately
Services:Fan installation,Floor fitting,Water fixture installation
Janet Finney
Jun 05, 2020 Report
Our bathroom is now complete and we have to say what a wonderful job that has been done. Total professionalism craftsmanship and we have to say a big thank you to George lovely guy very hardworking. The job is excellent and we would have no hesitation in recommending this company to fit your new bathroom. Thank you to you all at Bathroom Basics.
Karen Heath
May 24, 2020 Report
Fantastic service from this family run business. Bathrooms, kitchens, bedrooms, they do it all. Everyone really helpful and friendly