Business Details
32 Years
experience
Emergency
services
Trusted Appliance Repair Services in Chatham
Established over thirty-one years ago, KO Domestic Repairs has built a reputation as a trusted provider of domestic appliance repair services across Kent and South East London. Our team of highly qualified engineers delivers prompt, reliable solutions for a wide range of household appliances, including fridge freezers, washing machines, dishwashers, tumble dryers, and electric cookers. With a commitment to transparency, we offer a fixed labour charge of 50 per job plus parts, alongside a 100% parts and labour guarantee, ensuring complete customer satisfaction. Our two-hour response time and same-day repair capability for 95% of call-outs reflect our dedication to minimising disruption to our clients' daily lives. As a family-run business, we prioritise direct communication with our engineers, eliminating call centre intermediaries to provide a more personal and efficient service.Our extensive experience in the domestic appliance industry, combined with our deep understanding of common appliance faults, enables us to deliver cost-effective repairs that extend the lifespan of household equipment. We serve a comprehensive coverage area spanning from Medway to Bexley, with additional expertise in sourcing and installing new appliances at competitive prices. Our testimonials highlight consistent praise for our punctuality, technical proficiency, and value for money, reinforced by our impressive 95% repair rate and 100% referral rate. By maintaining a comprehensive inventory of spare parts and operating seven days a week, we ensure that our customers receive timely, high-quality repairs that meet both their practical needs and budgetary constraints.
Services
Fridge Freezer Repairs
Dishwasher Repairs
Washing Machine Repairs
Tumble Dryer Repairs
Electric Cooker Repairs
Oven Repairs
New Appliance Supply
Details
- Year established: 1994
Highlights and features
- We have over 30 years of experience in domestic appliance repairs.
- Our fixed labour charge ensures transparent pricing for all repairs.
- We guarantee 100% parts and labour on every completed repair job.
- 95% of repairs completed on the same day of service.
- Direct access to qualified engineers without call centre intermediaries.
What people say
Quick service
Reasonable pricing
Friendly professional
Same-day repair
Highly recommend
Services
Fridge Freezer Repairs
Our engineers specialise in resolving fridge and freezer issues including cooling failures, ice maker malfunctions, and unusual noises. With rapid response times and comprehensive diagnostic skills, we restore appliance functionality efficiently. Customers benefit from same-day repairs and transparent pricing for all refrigeration system fixes.
Dishwasher Repairs
We address common dishwasher problems such as drainage issues, cycle failures, and door mechanism faults. Our technicians carry essential replacement parts to complete repairs immediately. This service helps customers avoid costly replacements while maintaining kitchen efficiency through expert maintenance solutions.
Washing Machine Repairs
Our specialists handle drum malfunctions, spin cycle failures, and water inlet problems. With a focus on minimising laundry disruption, we provide same-day fixes using quality components. The service includes thorough diagnostics to prevent recurring issues and extends appliance lifespan cost-effectively.
Tumble Dryer Repairs
We resolve heating element failures, drum rotation issues, and condenser blockages in tumble dryers. Our engineers deliver swift repairs to prevent clothing damage from prolonged dampness. The service covers both standard and condenser dryer models with guaranteed parts and workmanship.
Electric Cooker Repairs
Our technicians fix oven heating elements, thermostat issues, and control panel failures. We ensure safe operation of cooking equipment through certified repairs. This service maintains kitchen functionality while avoiding unnecessary appliance replacements through expert electrical diagnostics.
People
Keith Ogden
Engineer
With over 30 years' experience in domestic appliance repairs, Keith leads our engineering team. His expertise spans all major household appliances, combining technical proficiency with exceptional customer service. Keith ensures every repair meets our high standards for quality and durability.
Questions
What areas do you cover for appliance repairs?
We serve all Kent areas including Medway, Maidstone, Bexley, and South East London with rapid response times.
Do you offer same-day repairs?
Yes, 95% of our call-outs are completed on the same day of service.
What is your labour charge?
Labour costs a fixed fee of £50 per job with no call-out charge.
Do you provide guarantees?
All repairs include a 100% parts and labour guarantee for complete customer confidence.
Can you help with new appliance purchases?
Yes, we supply and install new appliances at competitive prices matching high street retailers.
Are engineers available on weekends?
Our technicians operate seven days a week including weekends and bank holidays.
Reviews (5)
Gillian Fitnum
Apr 20, 2026
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I would highly recommend Keith. Professional, efficient and his costs were reasonable. Brilliant service can't speak highly enough. Thank you Keith.
Deb McNeil
Feb 10, 2026
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Keith came out to repair our tumble drier and was quick and efficient machine was back working in no time highly recommended thank you
Pete
Pete
Angela Blanford
Dec 14, 2025
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Absolutely brilliant. Turned up and fixed my oven. Friendly and Reliable (even the dog liked Keith)
Stephen Gregory
Nov 14, 2025
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My wife and I have used Keith in the past and when my son had problems with his washing machine, I recommended Keith to him. The repair was carried out very quickly and was great value. Thank you again Keith
Richard Gadsby
Aug 14, 2025
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Very helpful chap. My washing machine motor stopped working and showing error code E08 which meant it could have a number of problems. I phoned KO and he told me over the phone how to test the motor. Within a couple of minutes we discovered the carbon brushes were worn so he sent me a link to Espares to order the brushes. The brushes arrived the next day and
I fitted them. The machine is now running OK.
I fitted them. The machine is now running OK.