Business Details
Emergency
services
24/7 Drain Unblocking Services in Birmingham
MZR Plumbing & Drainage Services has been a trusted provider of emergency drainage solutions across Birmingham and the West Midlands for over 35 years. Our team of certified engineers utilises cutting-edge technology, including CCTV surveys and drain jetting, to deliver efficient and cost-effective unblocking services for domestic, commercial, and industrial properties. Available 24/7 with a guaranteed response within one hour, we pride ourselves on transparent fixed pricing and no hidden fees, even for weekend call-outs.Our commitment to quality is evidenced by our membership of Checkatrade and accreditation as a Severn Trent Watermark Approved Contractor. We prioritise customer satisfaction through proactive advice, rapid problem resolution, and long-term drainage maintenance solutions tailored to individual client needs.
Services
Emergency drain unblocking
CCTV drain surveys
Drain jetting
Pipe relining
Sewer inspections
Drain cleaning
Blocked gully drains
Drain repairs
Tanker services
Blocked bathroom drains
Highlights and features
- Over 35 years of specialist drainage experience
- 24/7 emergency response within 1 hour
- Fixed pricing with no hidden charges
- CCTV technology for accurate diagnostics
- Fully insured and certified engineers
Associations and certifications
- Checkatrade
- Severn Trent Watermark
What people say
Rapid 1-hour response
Professional and helpful engineers
Accurate diagnostics with CCTV
Reliable long-term solutions
Transparent fixed pricing
Services
Emergency drain unblocking
24/7 emergency drain unblocking service for domestic and commercial properties. Fixed price of 96 for domestic calls, with engineers available within 1 hour. No hidden fees or weekend charges. Specialising in rapid clearance of blocked drains, toilets, and sewers using advanced equipment.
CCTV drain surveys
Comprehensive CCTV inspections for accurate drainage diagnostics. Identifies blockages, cracks, and structural issues in pipes. Provides visual evidence for informed repair decisions. Essential for property purchases and preventative maintenance across Birmingham and the West Midlands.
Drain jetting
High-pressure drain jetting to clear stubborn blockages and fatbergs. Utilises water jets up to 4000psi for thorough pipe cleaning. Prevents future drainage issues by removing debris and root intrusions. Recommended for both emergency and preventative maintenance.
Pipe relining
Trenchless pipe relining solutions for damaged drains. Cured-in-place pipe (CIPP) technology minimises disruption and costs. Durable, long-lasting repairs for cracked or collapsed pipes. Ideal for commercial properties and underground drainage systems without excavation.
Sewer inspections
Professional sewer inspections using state-of-the-art crawler cameras. Detects blockages in pipes from 100mm to 525mm diameter. Complies with WRC standards for detailed reporting. Essential for identifying issues in mainline sewers and preventing property flooding.
People
Michael Burrows
Technical Manager
With over 35 years in drainage, Michael leads technical operations and innovation at MZR. He specialises in complex drainage diagnostics and has implemented CCTV survey protocols that meet UK water company standards.
Jason Rodway
Engineer
Jason provides rapid on-site solutions for emergency drain blockages. His expertise in high-pressure jetting and trenchless repairs ensures minimal disruption for residential and commercial clients across the West Midlands.
Mark Payne
Repair Engineer
Specialising in excavation and pipe replacement, Mark delivers permanent solutions for collapsed drains. He ensures all repairs meet health and safety regulations while maintaining clear communication with clients throughout the process.
Chloe Hart
Surveyor
Chloe conducts detailed CCTV drain surveys and prepares WRC-standard reports. Her precise diagnostics help clients understand drainage issues and choose appropriate repair options for both domestic and commercial properties.
Ross Burrows
Engineer
Ross handles urgent drain emergencies with efficiency and professionalism. His customer-focused approach and technical skills in jetting and CCTV inspections have earned consistent positive feedback from residential clients.
Questions
What areas do you cover?
We serve Birmingham and surrounding areas including Coventry, Dudley, Wolverhampton, Walsall, and Leicester.
Are your prices fixed?
Yes, domestic unblocking costs £96 with no hidden fees. Commercial work is £108/hour with clear pre-work quotes.
Do you offer 24/7 emergency service?
Yes, our 24/7 emergency team responds within 1 hour for all drainage emergencies, 365 days a year.
What accreditations do you hold?
We're Checkatrade members and a Severn Trent Watermark Approved Contractor with certified drainage engineers.
How do you diagnose drain issues?
We use CCTV cameras to inspect pipes and identify blockages, providing visual reports for accurate repair planning.
Can you handle commercial drainage?
Yes, we provide specialist services for businesses, including industrial sites and hotels, with RAMS documentation available.
Videos
Reviews (5)
Jamie Regan
Jan 07, 2022
Report
Phoned this company today for a blocked drain, based on the good reviews it has. Was given a price over the phone and a 5 hour timeslot for when someone would arrive. They phoned me when they were 2 minutes away, turned up in 2 mins, very polite, got straight to work, no messing about, no trying to sell you stuff you don't need, sorted the blockage out and cleaned the drive too. Brilliant work - will not hesitate to contact you again, and will pass your number onto anyone who ever needs it. Thank you!
Jacqueline Gavin
Dec 29, 2021
Report
We 100% recommend this company!! They have basically saved our Xmas!! After being let down by other companies, Michael & Jason went above & beyond to help us with a very difficult problem. They are a dedicated, reliable & trustworthy team, myself & my tennant cannot Thank them enough!
Chester Dog
Dec 17, 2021
Report
A thoroughly proffesional company that kept us updated at ever point of the process. I would highly reccomend them.
Carmen Thomas
Dec 08, 2021
Report
Blocked kitchen sink on Christmas Eve...who you gonna call... MZR...excellent service , lovely young man Jason who came out and sorted problem promptly....polite and courteous and even cleaned my plunger . Mike and your amazing team...thank you. Have a great Christmas!
Alex Fishwick
Oct 20, 2021
Report
Contacted MZR with regard to a problem toilet. Very helpful when answering the phone, and arranged a convenient time to visit. Technician contacted us 20 mins before arrival and turned up on time. Sorted the problem very quickly and efficiently. Bill was very reasonable and less than it could have been. Nice people - good to deal with. Wouldn't hesitate to use them again.