Business Details
We are a family-run business that has been proudly serving Ross-on-Wye and the surrounding areas for over 40 years. Our founder, Gary Downs, established the firm in 1984 after gaining several years of invaluable experience working for British Gas. We have built our reputation on a bedrock of professional standards and deep technical expertise. Our team is strengthened by Garys son Jamie, whom he has successfully trained to be a fully qualified engineer working full-time alongside him. We maintain a steadfast commitment to safety, having been registered with the Gas Safe Register since its inception in 1984. We regularly attend manufacturer training courses at the headquarters of leading brands such as Worcester Bosch, Valliant, and Baxi to stay at the forefront of heating technology.
Our engineers hold advanced qualifications including City & Guilds Gas Service Engineer certification and a Level 3 in energy efficiency for domestic heating. We provide a genuinely friendly service backed by the administrative dedication of Garys wife, Angela, who ensures a smooth customer experience. We believe our longevity is a direct result of our honest advice and meticulous workmanship. Our extensive accreditation list, covering everything from boilers and cookers to laundry appliances and ducted air heaters, guarantees comprehensive domestic gas capability. We continue to serve our community with the same dedication we have shown for decades, treating every home with respect.
Our engineers hold advanced qualifications including City & Guilds Gas Service Engineer certification and a Level 3 in energy efficiency for domestic heating. We provide a genuinely friendly service backed by the administrative dedication of Garys wife, Angela, who ensures a smooth customer experience. We believe our longevity is a direct result of our honest advice and meticulous workmanship. Our extensive accreditation list, covering everything from boilers and cookers to laundry appliances and ducted air heaters, guarantees comprehensive domestic gas capability. We continue to serve our community with the same dedication we have shown for decades, treating every home with respect.
Highlights and features
- We have over 40 years of continuous operational history.
- Our Gas Safe Register registration has been active since 1984.
- We regularly attend manufacturer courses at brands like Valliant.
- Our engineers hold City & Guilds Gas Service Engineer qualifications.
- We are a family-run firm with a fully qualified father-and-son team.
Services
Boiler Servicing & Repair
We provide comprehensive boiler servicing and repair for domestic properties, ensuring appliances operate safely and efficiently. Our service targets homeowners who need to maintain reliable heating, backed by our engineers extensive training. Clients benefit from the expertise gained through our continuous manufacturer-specific courses, guaranteeing competent and thorough work.
New Boiler & System Installations
We manage complete new boiler and central heating system installations, drawing upon over 40 years of industry experience. This offering is designed for clients upgrading their home heating to modern, energy-efficient standards. Our Level 3 qualification in energy efficiency ensures your new system is configured for optimal performance and reduced consumption.
Landlords Gas Safety Reports
We conduct legally required Landlords Gas Safety Reports, providing the certification necessary for rental property compliance. This service is essential for landlords to meet their legal obligations and guarantee tenant safety. Our Gas Safe Register registration, held since 1984, provides the absolute authority required for these official inspections.
Gas Fire Servicing & Installation
We offer specialist servicing, repair, and installation of domestic gas fires and wall heaters, including open and balanced flued models. Our engineers are accredited for these specific appliances, ensuring decorative and functional fires operate safely. Customers gain peace of mind from our precise adherence to safety standards and our detailed product knowledge.
Power Flushing & Cleansing
We perform power flushing and cleansing of central heating systems to remove sludge and debris that hinders efficiency. This service is targeted at clients experiencing cold spots on radiators or boiler noise, restoring full system health. Our systematic approach extends the lifespan of your heating infrastructure and improves overall thermal output.
Reviews (1)
Don Murray
Jul 28, 2018
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Just had a new boiler installed by Gary. He's a nice bloke and his work is of a very high standard. Would thoroughly recommend him.
