TopMark Cleaning

Business Details

Professional Cleaning Services in Norwich

TopMark Cleaning is a leading cleaning company serving Norwich and surrounding areas with over two decades of industry experience. We specialise in tailored domestic and commercial cleaning solutions including carpet, upholstery, and hard floor cleaning. As advanced members of the National Carpet Cleaners Association and TrustMark-accredited professionals, we maintain rigorous health and safety standards with 5 million public liability cover.

Our team utilises industry-leading equipment like the Alltec Evolution HWE system while prioritising customer satisfaction through eco-friendly products and flexible service arrangements. With 100+ 5-star Google reviews, we combine technical expertise with personalised service to deliver visibly stunning results across residential and business environments.

Services

Carpet Cleaning Upholstery Cleaning Hard Floor Cleaning Commercial Cleaning Domestic Cleaning

Highlights and features

Advanced members of the National Carpet Cleaners Association
TrustMark-accredited cleaning specialists with 5 million liability cover
Tailored cleaning plans for domestic and commercial clients
Regular staff training with latest cleaning methodologies
Formal health & safety policy with independent advisor oversight

Associations and certifications

NCCA
TrustMark

What people say

Fantastic service Excellent results Professional team Spotless carpets Highly recommended

Website

Update Listing

Services

Carpet Cleaning

Our advanced carpet cleaning service utilises powerful HWE extraction systems to remove deep-seated dirt and stains while preserving fabric integrity. Specialising in both domestic and commercial environments, we employ NCCA-certified techniques that extend carpet lifespan while maintaining indoor air quality. All treatments use biodegradable solutions suitable for homes with pets and allergy sufferers.

Upholstery Cleaning

Professional upholstery restoration using industry-leading equipment that safely cleans delicate fabrics while eliminating bacteria and allergens. Our spot-cleaning specialists handle challenging stains on sofas, chairs, and office furnishings, with protective treatments available to maintain freshness between professional cleans.

Hard Floor Cleaning

Comprehensive hard floor rejuvenation for natural stone, tiles, and synthetic surfaces like Altro safety flooring. Our commercial-grade scrubbing machines remove ingrained dirt while preserving surface finishes, ideal for both residential properties and business premises requiring non-disruptive cleaning schedules.

Commercial Cleaning

Tailored cleaning solutions for offices, hotels, and retail spaces using VLM technology for immediate room usability. We accommodate specific industry requirements with flexible scheduling options, including after-hours operations for minimal business disruption and compliance with commercial health & safety standards.

Domestic Cleaning

Residential carpet and upholstery cleaning with family-friendly solutions that eliminate pet odours and allergens. Our flexible booking system accommodates urgent requests while offering protective treatments that maintain cleanliness between professional maintenance visits for households with children and pets.

Questions

What areas do you cover?

We serve Norwich and surrounding Norfolk areas including Cringleford, Thorpe St Andrew, and Taverham.

Are your cleaning products eco-friendly?

Yes, all our cleaning solutions are biodegradable and safe for homes with pets and allergy sufferers.

How long does carpet drying take?

Drying typically takes 2-4 hours depending on ventilation and carpet type, with immediate walk-on capability using provided covers.

Do you move furniture during cleaning?

We move furniture where possible but ask customers to remove breakable items beforehand for safety.

Are you insured for commercial work?

We maintain £5 million public liability cover for all commercial cleaning operations.

How can I book a service?

Reviews (6)

Write a Review

Maya Van Raalte

May 13, 2025 Report

We appreciate you coming to clean our carpet and sofas so much. Your work has impressed us greatly and we will definitely be using your services again in the future. Our home and rooms now have a very fresh smell and are extremely clean. We wish we had done this sooner. We highly recommend you, with a 100% endorsement. Your prices are very good and your communication skills are great.

Abi Smith

Apr 23, 2025 Report

I had my carpet and sofa cleaned today and the entire process was remarkably easy and professional. Cameron arrived exactly on time and began working immediately. The process from start to finish took only an hour, which was quite impressive. I am extremely pleased with the outcome. I would like to express my gratitude and I will definitely return, giving a 5-star rating.

Luke Fairweather

Mar 18, 2025 Report

The whole process, from the first call to the end, was straightforward and simple. I highly recommend your services and will definitely use them again.

Mark Cassidy

Mar 06, 2025 Report

Removed the stubborn stains from my grandchildren on the living room and stair carpets. Did a brilliant job, was very quick and worked efficiently, and the price was great. I would definitely recommend this to everyone.

Deborah Amiss

Dec 03, 2024 Report

Fantastic company. Very professional and extremely knowledgeable about fabrics and appropriate cleaning methods. Highly recommend them. My 5.5 year old sofa looks refreshed and very clean.

Lauren Pashley

Dec 14, 2021 Report

Brilliant service, prompt communication from start to finish and reasonable prices! I would recommend this company and will be using again in the future.
Service:Upholstery cleaning