1st Call Drainage LTD 1st Call Drainage LTD
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1st Call Drainage LTD

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Business Details
Emergency
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Emergency Drainage Services in Bournemouth
1st Call Drainage LTD offers comprehensive drainage solutions for residential and commercial properties throughout Bournemouth, Christchurch and Poole.
Our services include:

Emergency drain unblocking
CCTV drain surveys and inspections
Drain repairs and maintenance
Drain relining
No-dig drain repairs
Septic tank emptying and maintenance

We pride ourselves on providing fast response times, competitive pricing, and exceptional customer service. Our fully trained engineers use the latest equipment to diagnose and solve all drainage problems quickly and efficiently.
As a local Charminster-based business, we're committed to serving our community with special rates for seniors, NHS staff, police, and fire brigade personnel.
Contact us 24/7 for all your drainage emergencies and maintenance needs."
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CCTV Drain Survey Drain Relining Drain Repairs
Services
CCTV Drain Surveys Drain Relining Drain Repairs Drain Descaling Emergency Drain Clearance
Served areas
  • Bournemouth, Ringwood, Christchurch, Wimbourne, Poole, Wearham, Fordingbridge, Dorchester, Salisbury, Highcliff, Burton, Mudeford
Details
  • Licensed
  • Insured
Highlights and features
  • We offer 24/7 emergency drainage services with no call-out charges.
  • Our engineers are RSM-certified and use state-of-the-art equipment.
  • We provide fixed pricing with no hidden extras or sudden price hikes.
  • Our team has extensive local knowledge of Bournemouth's drainage systems.
  • We guarantee all repair works with a 10-year warranty.
Associations and certifications
  • RSM Certification
Payment methods
  • Cash
  • Debit cards
  • Credit cards
What people say
Brilliant service Quick, professional No mess left behind Fair price Prevent future blockages
Services
CCTV Drain Survey CCTV Drain Survey
Our CCTV drain surveys are carried out using high-definition cameras operated by trained professionals, delivering a full inspection with supporting footage and a comprehensive minor report. Ideal for property buyers, insurers, or those investigating drainage issues, our service identifies faults without any disruption. We provide same-day appointments and fixed upfront pricing. No hidden charges apply.
Drain Relining Drain Relining
Our professional drain relining service offers a no-dig solution that prevents disruption to your garden or driveway, saving you up to 60% compared to traditional repairs. We carry out a free CCTV survey to locate the problem, then apply a high-quality resin liner that hardens in place, forming a durable new pipe. All work includes a 10-year guarantee, and we provide clear, fixed-price quotes with no hidden costs. Most repairs are completed within a single day by our skilled local team.
Drain Repairs Drain Repairs
At 1st Call Drainage, we offer expertly delivered drain repair services supported by a full 10-year guarantee. Using advanced CCTV diagnostics, we locate and resolve all types of drainage issues, from minor cracks to full system failures. Our no-dig solutions, including CIPP lining, provide lasting results with minimal disruption. We pride ourselves on local expertise, transparent pricing, and prompt service.
Drain Descaling Drain Descaling
At 1st Call Drainage, we provide expert drain descaling using advanced jetting equipment and eco-conscious solutions to eliminate limescale buildup. This service is essential in hard water regions, where mineral deposits can cause serious drainage issues and costly damage. Our fully trained engineers respond within an hour and are available 24/7 at no call-out cost. A 10% discount is also available on all descaling treatments.
Questions
What areas do you cover?
We serve Bournemouth, Poole, Christchurch, and surrounding areas including Ringwood, Wimbourne, and Dorchester.
Are your services available outside normal hours?
Yes, we provide 24/7 emergency drainage services with no additional charges for late-night or weekend call-outs.
Do you offer guarantees on repair work?
All our drain repairs come with a 10-year guarantee for your peace of mind.
How do you diagnose drain problems?
We use CCTV drain surveys and high-pressure waterjetting to accurately identify and resolve blockages and pipe damage.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. No payment is required until work is completed to your satisfaction.
Can you help with commercial drainage needs?
Yes, we provide tailored drainage solutions for businesses including restaurants, hotels, and office buildings across Bournemouth.
Reviews (11)
C. Smith
Mar 27, 2025 Report
Couldnt have asked for a better service. Came out straight away, fixed the problem quickly and gave it a thorough assessment with a camera as well. Highly recommend
Curtis Bernard
Feb 10, 2025 Report
1st Call Drainage came out to complete a drain descale fast reliable and fair priced would definitely recommend.
Adam L.
Feb 09, 2025 Report
I had another company visit to conduct a survey for me, and they quoted me thousands for a descaling job. I then found 1st Call, who offered a significantly lower price, and they worked efficiently while maintaining a high level of professionalism. I would definitely recommend them to others, given my positive experience with their service and pricing.
Alex Fountain
Feb 09, 2025 Report
Had an issue with my drains and they managed to get someone out to me the next day, I had a cctv survey and they needed to be re lined which was completed within a few hours, really happy with the service & i would definitely recommend this company
Vivienne Charrett
Feb 01, 2025 Report
Nadeem came out very quickly to unblock the drain outside the kitchen sink outlet. He was quick and thorough and left it nice and tidy. Would definitely recommend.
Marnie Brown
Oct 16, 2024 Report
I had a blocked drain at my office and the toilet wouldnt flush. As it was important to get sorted asap they were with us within an hour and cleared the blockage. The blockage has not returned and was very happy with the price I was expecting a huge bill and was pleasantly surprise! Would definitely use again and recommend.
Tammie Morris
Oct 02, 2024 Report
Had a blocked drain gave 1st call drainage a call and they came and unblocked with no issues then gave me a drain survey and quickly realised the problem which was a displacement in pipe gave me a quote for a liner which I was happy with the price so they went ahead and completed the work in 4 hours with no problems and the drains have been running fine since highly recommended
Karyn Cuglietta
Sep 29, 2024 Report
Have used 1st Call Drainage twice and very happy with service on both occasions. Very punctual, professional service, everything was explained to me fully at each step. Id definitely recommend and will be my choice for any future work.
Jordan Roy
Sep 13, 2024 Report
recently had a cctv inspection done on my property the engineer showed me my clay pipe had several cracks and was starting to collapse in places I didn't want my garden dug up so they advised me a CIPP liner was the way to go job completed in 3 hrs very efficient and effective would highly recommend
Demi Bollans
Sep 11, 2024 Report
recently moved into a new house and literally within a week we had some blockage issues so I called 1st call drainage and they were able to unblock my drain in under 30 mins. Would really recommend and call again in the future
Josh Boyson
Sep 10, 2024 Report
In the Dorset area, this is the best option, as I received a quote over the phone and the job was completed prior to the quoted date, meeting the highest standards. I would highly recommend this to anyone seeking the best service from skilled individuals at affordable prices, as I am extremely satisfied with the outcome.