In 2011, Heatsafe Heating Ltd was formally established by Dougie and Graeme, long-time colleagues who first met as apprentices. Their careers developed within one of Britains largest heating firms, where they gained comprehensive technical and customer service expertise. The decision to form Heatsafe Heating Ltd arose from their shared aspiration to introduce a new standard of service across Scotlands central belt. By prioritising value, quality, and a customer-first philosophywhat we describe as the Heatsafe waywe have been able to build a trusted reputation reinforced by referrals and long-term relationships.
Dougies experience spans more than twenty years and reflects a strong background in both pipe fitting and gas services. His career saw him move from an early apprenticeship to supervisory positions and ultimately to service engineering with Scottish Gas, where he gained his ACS qualification. Graemes professional path began in thermal insulation and continued with advanced studies in electrical engineering. His entry into Scottish Gas was marked by exceptional performance, leading to the award of Engineer of the Year. Drawing upon this extensive expertise, Graeme and Dougie created Heatsafe Heating Ltd, where they continue to deliver services with professionalism and care.
Dougies experience spans more than twenty years and reflects a strong background in both pipe fitting and gas services. His career saw him move from an early apprenticeship to supervisory positions and ultimately to service engineering with Scottish Gas, where he gained his ACS qualification. Graemes professional path began in thermal insulation and continued with advanced studies in electrical engineering. His entry into Scottish Gas was marked by exceptional performance, leading to the award of Engineer of the Year. Drawing upon this extensive expertise, Graeme and Dougie created Heatsafe Heating Ltd, where they continue to deliver services with professionalism and care.
Served areas
- Falkirk, Stirling, Cumbernauld, Glasgow
Details
- Year established: 2011
- Licensed
- Insured
Highlights and features
- Award-winning trusted local boiler installation company
- Gas Safe registered heating and plumbing specialists
- Comprehensive boiler service, repair and installation
- Serving Glasgow, Falkirk, Edinburgh and surrounding areas
- Five-star rated for reliability and professionalism
- Flexible finance options available for customers
Associations and certifications
- Gas Safe
Payment methods
- Debit cards
- Credit cards
Services
Heatsafe Heating Ltd offers comprehensive boiler installation, ensuring your new system meets the exact needs of your property. Every installation is carried out by Gas Safe registered and certified professionals, giving you full assurance in the quality of work. Our impartial guidance and focus on efficiency ensure your boiler is both reliable and cost-effective. 
When your boiler fails, our skilled team at Heatsafe is ready to restore your system quickly and safely. With over 15 years of experience across all makes and models, we combine technical expertise with efficient service. We use advanced diagnostic equipment to resolve issues promptly. Our goal is always to deliver dependable, cost-effective repairs with complete professionalism. 
Since 2011, Heatsafe Heating has delivered dependable central heating services, assisting customers with everything from burst pipes to radiator faults. We bring both knowledge and specialised tools to each task, resolving issues efficiently and effectively. Our commitment lies in ensuring customer satisfaction and safety, with all work carried out to consistently high standards of workmanship and service. 
At Heatsafe Heating Ltd, safety and professionalism define our approach to gas work. Every engineer is Gas Safe registered, properly trained, and equipped to manage all aspects of gas installations, servicing, and repairs. We deliver landlord safety certificates, leak detection, and appliance care with precision. Our commitment is to maintain the highest standards without compromise. 
Heatsafe Heating Ltd provides professional installation and replacement of combi boilers, the UKs most popular heating solution. These systems are compact, efficient, and deliver instant hot water, eliminating the need for separate storage tanks. Our experienced Gas Safe engineers ensure each installation is carried out to the highest standard using trusted, energy-efficient boiler models for dependable performance. People
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
Vicky Doney
Aug 20, 2025
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As a landlord Ive used Heatsafe Heating for a few years now for Gas Safety checks, boiler servicing, problems with the heating systems in a few flats and for replacement boilers. I am delighted with the professional service they provide, not only from their engineers but also from their office manager who even sends me boiler service reminders! They always get to our properties as quickly as they can, they are clean and tidy while doing the work, provide good information and products and to top it off they are very competitively priced. I highly recommend them and wouldnt go anywhere else. Thanks
Keith Robinson
Aug 03, 2025
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Ian Phillips
Jul 25, 2025
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Jamie Banks
May 31, 2025
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Michael O'Hanlon
Apr 30, 2025
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After being let down not once but twice by a so called reliable heating engineer i decided to contact heatsafe for a quote for a new boiler, Graeme came out to check what was involved and told me what would be happening when he came to start the work and sent me the quotes. We decided to go ahead with the work and two and a half days after starting it we had our new heating system up and running, I would recommend this company to anyone thinking about new heating or boiler, very professional and I'm one happy customer
Bilal Itani
Apr 24, 2025
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Hayley
Apr 05, 2025
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Jennifer Jack
Feb 12, 2025
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Annette Mitchell
Feb 08, 2025
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Ross McGinlay
Feb 02, 2025
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Nancy Mathieson
Jan 24, 2025
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Tiny Workshop
Dec 11, 2024
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Sandra Moodie
Oct 30, 2024
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Stephanie McElroy
Sep 26, 2024
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After our boiler packed in we contacted a few different companies for quotes on replacing our boiler and flushing our radiators. This company was by far the best. The quote they gave us was very reasonable which also included removal and disposal of our old boiler, fit of new Hive Smart Control and fit of carbon monoxide detectors to name a few. They said it would take 1-2 days for the work to be completed but they had it done and dusted in around 6 hours with little disruption to our house and they never left a trace of dust or debris behind. We would happily recommend this company to anyone!
Julie
Jun 05, 2024
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I contacted Heatsafe Heating Ltd when my boiler had broken down. They came highly recommended from two separate family members. They were very quick to give me a quote and had the boiler replaced three days after me contacting them. Thanks to Siobhn for responding to my query so quickly and giving me a next day appointment. Thanks to Graeme and Harry for replacing the boiler (they left the house clean and tidy following this) and explaining how to work the new boiler and new thermostat. Would highly recommend Heatsafe Heating Ltd. Thanks again.
Emma Kelso
May 26, 2024
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Elaine MacKenzie
Jan 17, 2024
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I have been using Heatsafe Heating for many years now. They have installed an entire central heating system in my previous home, carried out my annual services, carried out repairs & replaced my boiler in my current property. I have always found them to be friendly, professional & very reliable & have been very happy with all the work they have carried out over the years & with their prices.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
Ben Higgins
Jun 22, 2023
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I was recommended Heatsafe from a colleague at work when the boiler in my new flat needed replacing. Graeme was able to attend in quick time to offer me a free quote and was very thorough and the quote was ready very soon after. I decided to go through with the boiler installation and I was very pleased I did. It can be quite difficult for me to get time off work but Graeme was able to give me accurate availability times so I could work around it. Dougie and Graeme both visited to complete the installation and I am very pleased with the result and the they have been great in answering my questions post installation.
Would highly recommend
Would highly recommend
David McDonald
Mar 23, 2023
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Hive standard fitted to my new home and I must say I was very impressed. From my first contact with Heatsafe I was addressed politely and my request for a quote was handled professionally with a welcome outcome in a competitive price.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
Scott Hendry
Mar 04, 2023
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Diane Kenny
May 29, 2021
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I contacted Heatsafe as our existing boiler has broken down. I received a phone call and was very quickly given a quote. We decided to go ahead and the new boiler, with a few chosen extras, was fitted today. Both Dougie and Graeme were extremely polite, helpful, courteous and professional. They covered our floors and worktops in the kitchen, and when they had finished they cleared away any mess and wiped down and sanitised our surfaces. We now have a lovely warm house and plenty hot water. I would not hesitate to recommend this company to anyone.
Lynne G.
Jan 18, 2021
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Graeme, Dougie and Marc have just replaced our boiler and were amazing from start to finish. They went above and beyond, working late on a Friday to get the hot water back on for our young family. The big company we had a maintenance contract with were completely useless so we are extremely glad to have found the guys at Heatsafe, they definitely saved the day. Reliable, friendly, punctual and tidy, no hesitations at all in recommending them.
Wullie Whelan
Aug 17, 2020
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Vicky Doney
Jul 19, 2019
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Over the past 5 years I have required the assistance of a heating engineer a few times and was fortunate enough to find Heatsafe Heating.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.