Business Details
25 Years
experience
Emergency
services
Professional Plumbing & Heating Services Holsworthy
BRC Heating & Plumbing was founded in 2001 by Ben Rogers, initially operating as a sole trader before transitioning into a limited company in 2013. Over two decades, the business has grown organically through word-of-mouth recommendations, expanding to a team of 12 professionals including seven qualified engineers. Our commitment to continuous professional development ensures we maintain cutting-edge expertise in plumbing, heating, and renewable energy systems. Based in Holsworthy, Devon, we combine local knowledge with industry-leading standards to deliver reliable, high-quality services.Our fleet of seven vans enables prompt response across our 30-minute service radius. We prioritise transparency, offering free tank inspections and competitive pricing while maintaining full compliance with GasSafe and OFTEC regulations. Our team's extensive experience, including specialist training with Grant UK, positions us as trusted advisors for both traditional and renewable heating solutions.
Services
Plumbing Repairs
Heat Pump Installation
Oil Boiler Servicing
Gas Safety Checks
Emergency Repairs
Details
- Year established: 2001
Highlights and features
- 20+ years' experience in domestic heating and plumbing
- GasSafe and OFTEC registered engineers on staff
- Emergency repair service available during office hours
- Free oil tank risk assessments with no obligation
- Winner of multiple local business excellence awards
Associations and certifications
- GasSafe Register
- OFTEC
What people say
Excellent team
Prompt service
Professionalism
Reliable engineers
Energy-efficient solutions
Services
Plumbing Repairs
We handle all domestic plumbing emergencies including burst pipes, boiler breakdowns, and leaking taps. Our engineers carry specialist leak detection equipment and maintain stock of common spare parts for immediate repairs. Available for same-day appointments during office hours with priority given to urgent cases like gas leaks and oil tank failures.
Heat Pump Installation
Specialist installation of air source and ground source heat pumps designed for domestic properties. Our MCS-certified engineers provide system design, building regulation compliance, and Boiler Upgrade Scheme applications. We offer maintenance contracts to preserve manufacturer warranties and optimise system efficiency over the long term.
Oil Tank Services
OFTEC-registered oil tank installations with full compliance to current building regulations. We offer free risk assessments, tank replacements, and contamination removal services. Our installations include stainless steel isolation valves and pressure-tested pipework, with complete waste removal and recycling of old tanks.
Gas Safety Checks
Annual gas safety inspections for landlords and homeowners conducted by GasSafe-registered engineers. Our comprehensive checks include carbon monoxide testing, efficiency optimisation, and certification. We provide detailed reports and can extend service intervals for well-maintained systems.
Central Heating Systems
Full central heating system design and installation including radiators, underfloor heating, and smart controls. We perform heat loss calculations and system balancing to ensure optimal performance. Our engineers work with all major boiler brands and can integrate renewable energy sources into existing systems.
People
Ben Rogers
Company Founder & Senior Heating Engineer
Ben established BRC in 2001 and has over 20 years' experience in heating system design. He continues to work on complex installations while managing business operations. His technical expertise ensures all projects meet the highest engineering standards.
Sam Rogers
Lead Installation Engineer
With 15 years in the industry, Sam specialises in system design and manages all major installations. His meticulous approach has earned consistent customer praise for clean, efficient workmanship. He leads our team of apprentices and junior engineers.
Jack Smith
Lead Service Engineer
Jack joined BRC in 2013 and now oversees service operations. Qualified in gas, oil, and renewables, he handles complex diagnostics and emergency repairs. His decade of field experience makes him a key trainer for new engineers.
Lizzie McCarthy
Operations Manager
Lizzie has managed BRC's operations since 2007. She coordinates scheduling, quotes, and customer communications. Her organisational skills ensure efficient service delivery across our seven-engineer team while maintaining excellent client relationships.
Claire Johnson
Office Administrator
Claire manages customer inquiries and engineer schedules since joining in 2018. Her customer service background ensures smooth communication between clients and field staff. She coordinates urgent service requests during office hours.
Questions
Are your engineers properly certified?
All our engineers hold GasSafe and OFTEC registrations. We provide proof of accreditation with every service and maintain continuous professional development through manufacturer training programs.
Do you offer emergency services?
We reserve daily slots for emergency plumbing repairs during office hours. While we don't provide 24/7 cover, we monitor messages evenings and weekends for urgent cases requiring priority scheduling.
What areas do you cover?
Our primary service area covers Devon and Cornwall within a 30-minute radius of Holsworthy. We service postcodes EX20, EX21, EX22, EX23, EX38, EX39, and PL15. Out-of-area jobs may incur travel fees.
Can you help with renewable heating grants?
We assist with Boiler Upgrade Scheme applications for air source heat pump installations. Our MCS-certified status enables customers to claim the £7,500 government grant towards qualifying renewable heating systems.
How often should boilers be serviced?
Gas and oil boilers require annual servicing to maintain safety and efficiency. Landlords must have gas safety certificates annually by law. Regular servicing extends boiler lifespan and preserves manufacturer warranties.
Do you install oil tanks?
As OFTEC-registered specialists, we install fully compliant oil tanks with stainless steel valves and pressure-tested pipework. Our service includes free risk assessments, waste removal, and building regulation notifications.
Reviews (6)
David Wright
Jan 02, 2022
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BRC are an extremely professional and efficient company. I use them for the installation and maintenance of my plumbing and heating systems at both my Holiday Cottages and also at my own house. I have had to call them out for several emergency situations and their response has been superb. I could not recommend them more highly.
David Wright
David Wright
Lynne Ashen
Dec 20, 2021
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Ben and Emma in the office have been very helpful with regard to converting to oil in these uncertain times. No pressure just good sound advice shall definitely call again
Amanda Common
Dec 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Install shower
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Install shower
Rowena Bishop
Nov 29, 2021
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BRC were recommended to us and we are in the process of having them quote us for a new heating installation. Meanwhile, we've been having problems with our old boiler and on both occasions BRC have come out the same day to get it running, most recently they were here within a couple of hours of us reporting the problem. This is amazingly good service, and there is little doubt we will be getting them in to replace and relocate the old boiler.
Martyn Catlow
Nov 29, 2021
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Its pretty unusual these days to find a reliable, professional, and responsive contractor, BRC have demonstrated all these things in the recent replacement of our domestic oil storage tank. Trouble free work, polite, helpful and professional team, they just got on with the job and delivered, no hassle. Thank you BRC Plumbing.
Amanda Common
Nov 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Shower installation
Fantastic service from Ben and the team, prompt and good value
Would highly recommend
Service:Shower installation
