Business Details
Eco-Friendly Dry Cleaning & Laundry Services in Birmingham
Crystal Care Cleaners has pioneered eco-friendly wet cleaning technology since introducing Lagoon systems, offering a sustainable alternative to traditional dry cleaning. Our advanced processes safely handle delicate materials like leather, suede, silk, and UGG boots while eliminating toxic chemicals like PERC. With expertise in garment restoration, laundry management, and commercial contracts, we serve both individual clients and businesses across Birmingham. Our team combines technical innovation with over 40 years of alteration experience to deliver precise results.Approved by The Woolmark Company since 2004, we maintain rigorous quality standards for formal wear, wedding dresses, sports kits, and hospitality linens. Operating from our Alvechurch Road facility, we provide same-day services, pick-up/drop-off options, and tailored solutions for hotels, SPAs, and care homes. Our DEFRA-backed environmental commitment ensures safer outcomes for clients, workers, and ecosystems without compromising cleaning efficacy.
Services
Wet Cleaning
Alterations
Commercial Laundry
Wedding Dress Cleaning
Sports Kit Washing
Curtain Cleaning
Leather Care
Ironing Service
Duvet Washing
Uniform Laundering
Highlights and features
- 40 years' experience in garment alterations and restorations
- Same-day service available on selected items
- Chemical-free Lagoon wet cleaning technology approved by Woolmark
- High-temperature sanitisation cycles for commercial linens
- Bespoke commercial contracts for hospitality and healthcare sectors
Associations and certifications
- DEFRA
- The Woolmark Company
Services
Wet Cleaning
Our Lagoon wet cleaning system safely cleans 'dry clean only' garments using water and biodegradable detergents. This chemical-free process protects fabrics, skin, and the environment while handling materials like leather, silk, and suede. Approved by The Woolmark Company since 2004, it effectively removes 90% of common stains through advanced washing technology.
Alterations
Experienced seamstress provides precise garment adjustments including hems, tapering, and sizing modifications. Specialising in wedding dresses, formal wear, and household textiles, we use professional equipment for curtains, uniforms, and delicate fabrics. Over 40 years' expertise ensures perfect fit for clothing and furnishings.
Commercial Laundry
Tailored laundry solutions for hotels, SPAs, and care homes with guaranteed turnaround times. High-temperature sanitisation cycles clean towels, uniforms, and bedding while maintaining fabric integrity. Includes collection/delivery logistics and inventory management systems for business clients across Birmingham.
Wedding Dress Cleaning
Specialist cleaning and preservation service for wedding dresses and formal gowns. Using gentle yet effective techniques, we remove stains while maintaining fabric structure and lacework. Includes storage solutions in breathable preservation boxes to maintain condition post-cleaning.
Leather Care
Advanced cleaning and protection for leather and suede items including jackets, boots, and handbags. Our process uses colour stabilisers and conditioners to restore appearance while extending product lifespan. Unique Lagoon technology safely handles materials traditional dry cleaning cannot process.
People
Jane Smith
Lead Seamstress
With over 40 years' experience in garment alterations, Jane specialises in precise tailoring for formal wear and wedding dresses. Her expertise includes complex adjustments and textile restoration using professional equipment.
Questions
Do you clean leather garments?
Yes, we safely clean leather and suede items using specialist Lagoon technology that avoids harsh chemicals.
Can you alter wedding dresses?
Our experienced seamstress provides expert alterations for wedding dresses and formal gowns with precision tailoring.
What commercial services do you offer?
We provide laundry contracts for hotels, SPAs, care homes, and restaurants with same-day service and logistics support.
Are your cleaning methods environmentally friendly?
Our Lagoon wet cleaning system uses biodegradable detergents and water instead of toxic solvents like PERC.
Do you offer collection/delivery?
Yes, we provide pick-up and drop-off services for major Birmingham areas with flexible scheduling options.
Reviews (5)
Natalie White
Dec 04, 2021
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I took our evening wedding outfits to Crystal Care. We must have had a great time because my dress had turned from white to grey, from being on the bouncy castle, and my husband's jacket was covered in kebab! I wasn't expecting the results! My dress is now white again and there's not a trace of kebab! A truly professional service and great value. The owner was also brilliant, joking about the challenge I had presented him with! Thank you so much. Will definitely be back!
Lena Beckers
Nov 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Good and fast service, with great communication!
Good and fast service, with great communication!
Chloe Jackson
Nov 19, 2021
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I had my wedding dress cleaned at Crystal Care and the service is amazing and they done an amazing job! The photos were taken before the final clean and it was boxed up in a lovely box with the veil. My dress was pretty filthy and stained with fake tan etc and it now looks brand new! Wonderful family business with such nice personal customer service. I will definitely use Crystal Care again!
Anthony Dudley
Nov 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Lovely people the dry clean all my polo shirts and best jumpers first class and also repaired our patio cushions and altered the wife's dresses
Service:Alterations
Lovely people the dry clean all my polo shirts and best jumpers first class and also repaired our patio cushions and altered the wife's dresses
Service:Alterations
Kat Wheller
Oct 15, 2021
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Crystal Care Cleaners recently cleaned my wedding dress and did an absolutely amazing job!! The family are really lovely and attentive, and my dress looks as good as new - which is really impressive considering the state I gave it to them in! Thank you so much for your wonderful service - I highly recommend to anyone.