Business Details
Trusted Cleaning Services in Winchester & Southampton
Friendly Bears is a family-run cleaning service with over 15 years of experience serving Winchester and Southampton. We specialise in regular domestic, end-of-tenancy, deep, and commercial cleaning, prioritising tailored solutions to meet individual client needs. Our fully trained cleaners adhere to UK health and safety regulations, including COSHH, and we provide all necessary equipment and materials. By assigning the same cleaner for each visit, we build strong client relationships and ensure consistent quality.Our commitment to flexibility, reliability, and affordability has earned us a trusted reputation, evidenced by long-term client relationships and membership of Checkatrade and the Hampshire Chamber of Commerce. We operate without fixed contracts, offering month-to-month services with a simple four-week notice period.
Services
Regular domestic cleaning
End of tenancy cleaning
Deep cleaning
Commercial cleaning
Carpet cleaning
Highlights and features
- We have over 15 years of experience in domestic and commercial cleaning.
- Our team provides the same cleaner for every visit to ensure consistency.
- Fully compliant with UK Health and Safety Regulations including COSHH.
- Tailored services to suit individual budgets and requirements.
- Public Liability Insurance and separate cleaner insurance policies for added peace of mind.
Associations and certifications
- Checkatrade
What people say
Friendly, reliable
Flexible and accommodating
Quality and efficiency
Excellent service
Thorough job
Services
Regular domestic cleaning
Our regular domestic cleaning service offers tailored solutions for homes in Winchester and Southampton. Clients receive consistent service from the same cleaner, with options for weekly, fortnightly, or one-off visits. We cover tasks like dusting, vacuuming, kitchen and bathroom sanitisation, and oven cleaning, ensuring high standards with all materials provided.
End of tenancy cleaning
Designed to meet landlord requirements, this service includes comprehensive cleaning of kitchens, bathrooms, carpets, and windows. Our technicians use professional equipment for stain removal and sanitisation, with flexible scheduling for last-minute bookings. Clients benefit from a detailed task list to ensure deposit-friendly results.
Deep cleaning
This service targets neglected areas with thorough scrubbing of floors, skirting boards, and windowsills. Our trained teams use industry-grade detergents for carpets, upholstery, and kitchens, leaving properties refreshed. Ideal for pre-event preparation or seasonal maintenance, with occupied properties accommodated.
Commercial cleaning
We provide COSHH-compliant office cleaning services tailored to business needs. Our team handles daily essentials restocking, disinfection, and after-hours cleaning to minimise disruption. Services include flexible scheduling, no fixed contracts, and replacement cleaners available for absences.
Carpet cleaning
Professional carpet and upholstery cleaning uses advanced equipment for deep stain removal. Available as standalone or part of deep/end-of-tenancy packages, with minimum three-area bookings. Treatments include spot cleaning and deodorisation to restore fabric freshness and appearance.
Questions
What areas do you cover?
We serve Winchester, Southampton, and surrounding areas including Chandlers Ford, Hedge End, and Botley.
Do you provide cleaning materials?
Yes, we supply all necessary equipment, detergents, and materials for each service.
Can I request specific cleaning tasks?
Clients provide detailed job lists, and our cleaners follow specific requirements while offering professional recommendations.
Are your cleaners insured?
We hold Public Liability Insurance, and each cleaner has individual coverage for added protection.
What notice is required to cancel services?
We require four weeks' notice for service termination, with no long-term contracts.
How do payments work?
Payments accepted via standing order, bank transfer, or cash on the day of service.
Reviews (7)
Kitty Broadhurst
Jan 15, 2021
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Alena and Angel cleaned our house for 10years until we moved out of the area. Their cleaning is outstanding. The house was always done to such a high standard and was a pleasure to come home to. They care deeply for their clients and it really shows and as the name implies they are always so friendly! I cannot recommend them highly enough! 5star!
Sarah Shawcross
Oct 28, 2020
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We have been using Friendly Bears for several years, and I really value their skills as house cleaners. We have seen several different personnel, but now seem to have settled to one pair, who have got to know the house very well. We have had builders here for over a year, but all through the pandemic they have willingly coped with the various difficulties. Angel and Alena deserve support for their young business.
Robert Tottle
Sep 19, 2020
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From the minute I called and spoke to Alena her friendly approach and professional attitude immediately made my decision for me. The team were fantastic, punctual, friendly and the quality of work was second to none, all completed with huge smiles too!! Thank you all and speak soon no doubt! Rob
Annie Townell
Jun 30, 2020
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These cleaners are brilliant. They did an exceptional job cleaning my house. They left everything gleaming! I would thoroughly recommend them.
Summit Films
Jan 05, 2020
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AWESOME service! I've used Friendly Bears for home and business over the past 6 years and they are fantastic. Always friendly and reliable. I can't recommend enough.
Lia Wilson
Sep 28, 2018
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I have known them for at least 6 years, they are very good cleaners, friendly and trustworthy. I already recommend their services to many friends!
Phillip Wilson
Jul 10, 2018
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Great service and very efficient. We have used this company for both home and my office, always do an excellent job. I would definitely recommend.
