Business Details
Emergency
services
Your Trusted Cleaning & Garden Maintenance Partner in Frome
Busy Bees is a local, friendly, and reliable cleaning and garden maintenance company based in Frome. Established with a commitment to excellence, we have built a substantial client base of over 1,300 customers, reflecting our dedication to quality and customer satisfaction. Our directly employed, experienced team ensures continuity and professionalism, offering tailored services for both domestic and commercial clients. We pride ourselves on flexibility, providing services ranging from routine cleaning to specialist bio-hazard remediation.With comprehensive insurance and adherence to rigorous safety standards, we deliver trustworthy, insured services that prioritise client needs. Our reputation is built on years of consistent performance, evidenced by numerous positive testimonials highlighting our transformative impact on properties. We maintain transparency in operations, offering clear communication and fixed pricing, ensuring clients feel secure and valued throughout their engagement with us.
Services
Domestic Cleaning
Commercial Cleaning
Carpet Cleaning
Garden Maintenance
Bio Hazard Cleaning
Patio Cleaning
Pest Control
House Clearances
Holiday Let Cleaning
Infection Control
Highlights and features
- We offer over 25 years of local cleaning expertise in Frome.
- Our directly employed team ensures consistent, reliable service.
- Tailored solutions for domestic, commercial, and extreme cleaning needs.
- Fully insured and compliant with industry safety standards.
- Proven track record with 1,300+ satisfied residential and business clients.
What people say
Amazing work
Fantastic job
Spotlessly clean
Professional team
Transformed gardens
Services
Domestic Cleaning
Our domestic cleaning service provides weekly or one-off home cleans, including spring cleans, kitchen and bathroom sanitisation, and carpet cleaning. We offer flexible scheduling with the same dedicated cleaner for continuity. Clients benefit from our insured, uniformed team and optional supply of eco-friendly cleaning products.
Bio Hazard Cleaning
Specialist bio-hazard cleaning addresses crime scenes, unattended deaths, and pest infestations. Our trained team follows strict infection control protocols, using protective equipment and approved disinfectants. We ensure safe disposal of hazardous waste in compliance with environmental regulations, restoring properties to habitable conditions.
Garden Maintenance
From lawn mowing to hedge trimming and patio cleaning, our garden services maintain outdoor spaces year-round. We offer seasonal makeovers, weeding, pruning, and waste removal. Our team uses professional equipment to enhance kerb appeal for residential and commercial properties across Frome and surrounding areas.
Commercial Cleaning
Tailored commercial cleaning covers offices, schools, pubs, and medical facilities. Services include daily sanitisation, carpet cleaning, and post-construction deep cleans. We provide COSHH-compliant products and storage solutions, ensuring minimal disruption to business operations with flexible scheduling options.
House Clearances
We offer full house and garden clearances for moves, probate, or decluttering. Our team handles waste removal, recycling up to 90% of materials, and post-clearance tidying. Licensed for ethical disposal, we provide competitive pricing based on van loads required, with no skip hire needed.
People
Amy
Director
Amy co-founded Busy Bees with Caron, overseeing operations and client relations. With over 20 years in the cleaning industry, she ensures high standards through direct staff management and customer-focused solutions.
Caron
Director
Caron, alongside Amy, leads Busy Bees' growth strategy. Her focus on staff training and service quality has expanded the company's reach across Somerset while maintaining personal client engagement.
Questions
What areas do Busy Bees cover for regular cleaning services?
We cover a 20-mile radius around Frome for regular services, with one-off jobs available further afield in Bath and Bristol.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for fire, flood, and bio-hazard incidents, with teams trained in trauma scene remediation.
How are cleaning staff vetted?
All staff undergo DBS checks, reference verification, and in-house training before employment, ensuring qualified, trustworthy personnel for every job.
What payment methods do you accept?
We accept Direct Debit, BACS, cheques, and card payments, invoicing monthly for convenience without requiring cash on visits.
Can you accommodate last-minute bookings?
While we prioritise scheduled clients, we maintain flexibility to assist with urgent requests where possible, subject to team availability.
Are cleaning products supplied?
For domestic cleans, clients typically provide preferred products, though we can supply eco-friendly options at additional cost if requested.
Reviews (4)
Andrew O'Sullivan
Sep 20, 2020
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The cleaning was OK - no better than that though. The way overtime was applied lacked transparency and communication was poor.
Corrina
Oct 13, 2018
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Busy Bees is a great place to work, flexible hours to fit around my 2 children and very friendly and professional staff.
Tom W.
Sep 12, 2018
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Busy Bees tidied up our garden and transformed it into a lovely place to relax and enjoy. Great knowledge of plants and gave good advice on when to cut back and maintain. They also cleaned our house before we moved and did a fantastic job - Highly Recommended 10/10.
Elaine Kitt
May 22, 2017
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This company has huge problems with staff turnover - a different cleaner every week so never got to know the house. T and C came three months in when I got a bill for cleaning even though I was away on holiday and it wasn't done. Lack of communication. Lack of customer care. All staff complained of poor wages and overwork.
