Business Details
24 Years
experience
Trusted Home Builders in Kidderminster & Worcester
5 Star Windows & Conservatories Windows, Doors & Conservatories is a family-run business with over 20 years of experience in delivering high-quality home improvements across the Midlands. Established in 2002, we specialise in windows, doors, conservatories, extensions, and replacement roofs, all backed by our industry-leading 20-year guarantee. As a TrustMark and FENSA-approved company, we prioritise customer satisfaction through UK-manufactured products, expert installations, and dedicated aftercare. Our team of skilled professionals ensures every project meets rigorous standards, from initial design to completion.With showrooms in Kidderminster and Worcester, we serve Worcestershire, Warwickshire, Herefordshire, and Gloucestershire, offering tailored solutions for homeowners seeking durability and aesthetic enhancement. Our commitment to transparency, ethical practices, and environmental responsibility has earned us thousands of positive reviews and repeat business, solidifying our reputation as a trusted local leader in home improvements.
Services
Windows
Doors
Conservatories
Extensions
Replacement Roofs
Details
- Year established: 2002
Highlights and features
- We offer a 20-year guarantee on all installations, double the industry standard.
- Our team includes FENSA-certified installers and dedicated aftercare specialists.
- We are a TrustMark-approved company committed to ethical practices.
- Over 40,000 completed installations with 97.6% customer satisfaction.
- We provide free design consultations and home visits with expert advisors.
Associations and certifications
- FENSA
- TrustMark
- Consumer Protection Association
- Ultra Installer Scheme
- Atlas Approved Installer
- Origin Premium Partner
What people say
Excellent installation
Professional fitters
High-quality products
20-year guarantee
Prompt service
Services
Windows
We offer energy-efficient UPVC and aluminium windows with double or triple glazing, available in styles like casement, sash, and bay. Our products enhance security, reduce energy bills, and come with a 20-year guarantee. Expert installation ensures seamless integration with your home's aesthetics and functionality.
Doors
Our secure front and garden doors include composite, bi-fold, and French options, designed for durability and style. Backed by a 20-year guarantee, installations prioritise safety with advanced locking systems. Showrooms display full-sized models to help you choose the perfect fit for your property.
Conservatories
We construct light-filled conservatories using premium materials, offering styles like Edwardian, Victorian, and lean-to. All projects include a 20-year structural guarantee. Our designs maximise space and natural light, tailored to your home's architecture and lifestyle needs.
Extensions
From single-storey to full renovations, our extensions enhance living space with bespoke designs. Backed by a 20-year guarantee, we use high-quality materials and efficient processes. Showrooms feature life-sized displays to visualise your completed project before work begins.
Replacement Roofs
We install durable tiled and glass replacement roofs for conservatories, improving insulation and aesthetics. All work includes a 20-year guarantee. Our systems are designed for easy maintenance and energy efficiency, transforming outdated spaces into functional areas.
People
David Platt
Head of Operations
With over 20 years in home improvements, David oversees operational excellence at 5 Star Windows & Conservatories, ensuring projects meet rigorous quality standards. He champions customer-centric processes and sustainable practices.
Adam Mavir
Installations Manager
Adam manages window and door installations, leveraging his expertise to ensure precision and adherence to safety protocols. His focus on team training guarantees consistent, high-quality results for every client.
Daren Martin
Building Projects Manager
Daren leads extension and conservatory projects, combining technical knowledge with client communication to deliver bespoke solutions. His 15-year industry experience ensures seamless project execution from design to completion.
Questions
What guarantees do you offer?
We provide a 20-year written guarantee on all installations, including moving and non-moving parts, backed by an insurance policy.
Are your products energy-efficient?
Yes, our windows and doors feature double/triple glazing and low-iron glass to reduce energy bills and improve thermal efficiency.
Do you offer finance options?
Yes, we provide flexible finance plans, including pay-monthly and deferred payment options, subject to approval.
Can I visit a showroom?
Yes, we have showrooms in Kidderminster and Worcester, open seven days a week, with full-sized displays of all products.
Are you FENSA-certified?
Yes, we are FENSA-approved installers, ensuring compliance with building regulations for window and door replacements.
How do I book a free design visit?
Call 01562 60800 or use our online form to schedule a free home consultation with a design expert.
Reviews (4)
Amanda Horobin
Nov 28, 2021
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Having recently moved house, our new front door was almost impossible to lock. We duly contacted the company from the guarantee passed to us by the previous owners but were told that it wouldn't be valid now that the property had changed hands. Quite by chance that night, Five Star were canvassing and I told the salesman of our problem. He rang the MD straightaway and 20 minutes later, at 8pm on a Wednesday evening, the boss came out to us! He couldn't fix the problem that night but first thing the next morning a fitter arrived and solved our problem. How many companies work as well as that?
Margaret Perks
Nov 07, 2021
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I ordered 4 double glazed windows and paid a deposit in June. The windows were fitted in August, and I paid the balance the same day. The bathroom window would not open, and I reported it, It was replaced this week after waiting 8 weeks, in which time I had been given 3 different dates for the work. Yesterday, a call from 5 star offering me two dates to come and fit it!!!! I told them it was done two days ago. TODAY, I have received a call saying I owed them 2.000. This was paid already 3 months ago. Now I have extremely high blood pressure, so it's a wonder I am still alive the rate my heart
Anne Pardoe
Nov 06, 2021
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Good service from start to finish. We required a new front door and a side window to the garage. We were kept informed of each step throughout the process, including when the order was being manufactured. A provisional date for installation was given, and the door and window were actually fitted on this date. The job was carried out efficiently and professionally, even cleaning the hall floor. Overall we are extremely pleased with the front door and window, and also the expert service.
Greg Dorly
Oct 31, 2021
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After being promised it would take at most 6 weeks from the foundations being laid to completion (start of August) the work is still ongoing and it is now going into November. It has been excuse after excuse to delay, of which none had validity as the 'issues' were there when they surveyed and designed the conservatory. They also do not communicate what they are doing and leave messaging you until close of business so you are unable to get back in contact. We have a broken window, missing panel, unfinished edges, loose cables, unfinished roof that is not weather proof, soil stack just sitting there
