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Business Details
Premium Taps & Mixers for Modern and Traditional Kitchens
Established over 50 years ago by Mario Paini UK and his brother in a Milanese workshop, our company has grown into Italy's largest manufacturer of taps and mixers while remaining family-owned. Producing over four million units annually, we adhere to the highest quality standards under ISO9002 certification, ensuring our products meet rigorous international benchmarks. Our UK collection combines contemporary Italian designs with traditional styles, offering a comprehensive range to complement any kitchen.

With a two-year guarantee on all products and spare parts available via mail order, we prioritise customer satisfaction through reliability and accessibility. Our commitment to innovation and quality has enabled us to distribute across five continents, solidifying our reputation as a trusted name in tap manufacturing.
Services
Kitchen Taps Bathroom Products Spares Supply Medical Taps Shower Accessories Trade Taps
Highlights and features
  • We have over 50 years of family-owned expertise in tap manufacturing.
  • Our products meet ISO9002 quality standards for reliability and performance.
  • We produce over four million units annually, ensuring global availability.
  • Spare parts and filter cartridges are available via mail order.
  • Our two-year guarantee covers faults in materials and workmanship.
Associations and certifications
  • ISO9002
Services
Kitchen Taps
Our kitchen taps combine Italian design with functionality, available in contemporary and traditional styles. Each product meets ISO9002 standards, ensuring durability and aesthetic appeal for residential and commercial spaces.
Bathroom Products
Paini UK's bathroom range includes high-quality taps and mixers designed for modern and classic interiors. Backed by a two-year guarantee, these products offer reliability and elegant design solutions.
Spares Supply
We provide spare parts and filter cartridges for all Paini UK products, available via mail order. This ensures long-term usability and easy maintenance for customers.
Medical Taps
Specialised medical taps designed for healthcare environments, combining hygiene standards with durable construction. Ideal for hospitals and clinics requiring reliable, easy-to-clean solutions.
Shower Accessories
Our shower and bathtub accessories include thermostatic controls and ergonomic designs, enhancing both functionality and style in modern bathrooms.
Questions
What types of taps does Paini UK offer?
Paini UK provides a range of kitchen taps, including contemporary, traditional, and eco-friendly designs, alongside bathroom products and medical taps.
Are Paini UK taps guaranteed?
All Paini UK taps come with a two-year guarantee against material or workmanship faults, with surface finishes covered for 12 months.
Can I buy spare parts for Paini UK taps?
Yes, spare parts and filter cartridges are available to purchase via mail order directly from Paini UK.
Where are Paini UK products manufactured?
Paini UK taps are manufactured in Italy, adhering to ISO9002 quality standards, with a dedicated UK collection for local markets.
Reviews (7)
Ruchit Patel
Jan 09, 2022 Report
Very poor customer service. Extortionate prices for replacement parts. 31 quoted for a set of ceramic tap cartridges which cost 4.59 from screwfix and last just as long!
Jim Fraser
Aug 31, 2021 Report
When we bought our house in 1995 there was a Paini mixer tap in the kitchen, white in colour. The cold tap started to drip in 2017, in Nov. I ordered a new valve and both tap heads as I could not get the cold head off to access the valve. I tried lubricants, even a head puller without success. I kept trying as the drip got worse over the next couple of years but in the end in Aug last year I got a plumber in and after much effort, the worst one he had dealt with, he managed to remove it. New valve fitted and the new heads fitted which did not look as solid as the originals. Now the white ? enamel
Patrick Schan
Dec 24, 2020 Report
I have to say that dealing with this firm has been totally painless, for me. I have a Brita Torlan tap that started giving me problems withing a couple of years of purchase, with dripping on the hot side, turning into a continuous trickle after a month or two.
Paini sent a replacement part that I received within two days and it did the job. Unfortunately I think there is a design fault with the tap as the problem reoccurred around a year or so later. I called them to buy a replacement and they provided it to me under the warranty, without my even asking for that. They even answered the phone
Milo
Dec 19, 2020 Report
Avoid Avoid Avoid!!! I purchased 2 Flexio Cox Paini Taps approx 1000 in January 2020. One of the taps is faulty and the handle keeps coming off. I reached out to Paini, however, their customer service is extremely poor and I find the staff unhelpful. They sent me out a damaged part that is not compatible with my tap and after speaking to 3 different people and sending over 60 emails I am no nearer to a resolution. They told me that the product I purchased this year is no longer being sold and that because the design was changed two years ago they no longer have parts for it. This is extremely
Martin Sykes
Nov 07, 2020 Report
I ordered two new valve cartridges for a leaking monobloc tap over the phone and they arrived the following morning. Brilliant service, thank you
Martin Jerome
Jan 13, 2020 Report
Very disappointed with the service received, and very disappointed with the product, which failed within the supposed warranty period. It seems as though they will try their upmost to "weasel" out of their responsibility as an importer of a product to cover faults. A real shame as I quite liked the product in question. Will not be fitting another.
Alan Woolston
Jan 17, 2019 Report
I ordered and paid for replacement parts on telephone, and received them by return. Very helpful - excellent service.