Business Details
27 Years
experience
Emergency
services
Your Trusted Carpet Cleaning Experts in London
London Carpet Cleaning has been delivering professional cleaning solutions across London for over two decades. Our expertise spans carpet, rug, and upholstery cleaning, supported by advanced equipment and a team of certified technicians. We prioritise eco-friendly practices, using biodegradable products to ensure safe, allergen-free environments. Available seven days a week, including bank holidays, we offer rapid response times and flexible scheduling to accommodate urgent needs. Our commitment to quality is underscored by a 100% satisfaction guarantee, with re-cleaning provided free of charge if required. Backed by industry accreditations and a track record of 99.1% client satisfaction, we serve residential and commercial clients within the M25 region.Our technicians undergo rigorous training and vetting, ensuring consistent, reliable service. Transparent pricing, no hidden fees, and a 24/7 support line further distinguish our approach, making us the most recommended cleaning experts in London.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Stain Removal
Commercial Cleaning
End of Tenancy Cleaning
Steam Cleaning
Dry Cleaning
Pet Stain Removal
Carpet Sanitisation
Details
- Year established: 1999
Highlights and features
- 20+ years of industry experience with a 99.1% satisfaction rate
- Eco-friendly cleaning methods and biodegradable products
- 24/7 emergency service with rapid response times
- Certified technicians with rigorous training and vetting
- Transparent pricing with no hidden fees or obligations
Associations and certifications
- Safecontractor
- CHAS
- Avetta
What people say
Professional and helpful
Amazing results
Spotless flat
Excellent service
Highly recommended
Services
Carpet Cleaning
Our carpet cleaning service utilises hot water extraction and dry compound methods to remove deep-seated dirt and allergens. Technicians pre-treat stains with specialist solutions before applying steam or dry cleaning techniques. The process restores carpet fibres to their original condition while maintaining fabric integrity. Clients benefit from improved indoor air quality and extended carpet lifespan, with same-day service available across London's M25 region.
Rug Cleaning
We offer depot-based and on-site rug cleaning for synthetic, wool, and delicate fabrics like viscose. Our pH-balanced detergents and fibre-specific treatments preserve colourfastness and texture. The process includes dust removal, spot treatment, and protective coating application. Clients receive a collection and return service within one week, with a minimum charge of 180 for this premium offering.
Upholstery Cleaning
Professional upholstery cleaning employs foam, dry, or hot water extraction methods depending on fabric type. Stain removal treatments target embedded dirt while protecting material structure. A deodorising step eliminates odours, and optional Scotchgard protection creates stain-resistant barriers. The service covers sofas, armchairs, curtains, and mattresses, with drying times ranging from 1-6 hours based on technique.
Stain Removal
Our stain removal specialists use over 30 chemical solutions to tackle specific stains from wine, pet accidents, and food. The process involves fabric analysis, targeted chemical application, and residue extraction. Technicians reassess results to ensure maximum stain reduction, with a guarantee that no alternative method would achieve better outcomes. Scotchgard protection is recommended post-treatment.
Commercial Cleaning
Tailored commercial cleaning services address high-traffic areas in offices, hotels, and care homes. Our team uses site-specific equipment and signage while adhering to health and safety protocols. Services include deep carpet cleaning, fabric sanitisation, and post-construction detailing. Projects benefit from dedicated account managers and flexible scheduling outside business hours to minimise disruption.
Questions
What cleaning methods do you use for carpets?
We use hot water extraction (steam cleaning) and dry compound treatment. The choice depends on fabric type and soiling level, with technicians selecting the most appropriate method on-site.
Can you remove pet stains and odours?
Yes, our technicians use specialist enzymatic cleaners to break down pet stains and eliminate odours at their source, ensuring hygienic results for carpets and upholstery.
Do you move furniture during cleaning?
We move heavy furniture where possible but ask clients to remove fragile items. Small furniture like footstools should be cleared before our arrival.
How long does carpet drying take?
Drying times vary: steam cleaning takes 2-4 hours, while dry methods allow immediate use. Environmental factors like humidity affect final drying times.
Are your cleaning products safe for children and pets?
We use biodegradable, non-toxic solutions and can provide allergen-free options. Technicians explain chemical choices and safety precautions during service.
Do you offer guarantees for your work?
Yes, we guarantee 100% satisfaction. If unsatisfied, we'll re-clean the affected areas free of charge within 48 hours of service completion.
