Business Details
21 Years
experience
Expert Commercial Cleaning Services in Swansea
Established in 2005, ServiceMaster Swansea has built a reputation as a leading commercial cleaning provider in South Wales. With over 150 employees and 18 years of local expertise, we combine global standards from the ServiceMaster network with personalized service. Our team delivers tailored solutions for healthcare facilities, educational institutions, industrial units, and retail spaces, maintaining rigorous compliance with health and safety regulations.We prioritise client collaboration, conducting regular audits and using remote monitoring systems to ensure consistent quality. Recognised for our DBS-checked staff, flexible scheduling, and commitment to exceeding industry benchmarks, we serve Swansea, Carmarthen, Bridgend, and surrounding areas. Our 30-day termination policy and transparent pricing reflect our confidence in service excellence.
Services
Office Cleaning
Industrial Cleaning
Healthcare Cleaning
School Cleaning
Retail Cleaning
Details
- Year established: 2005
Highlights and features
- We offer 18 years of local cleaning expertise in Swansea since 2005
- Our team holds DBS checks and CQC compliance certifications
- We provide remote workforce monitoring for service transparency
- Flexible scheduling with early morning, evening, and weekend cleans
- Regular KPI audits ensure consistent service quality across contracts
What people say
Personal touch
Responsive
Excellent work
Professional service
Spotless results
Services
Office Cleaning
Maintaining professional environments through daily cleaning, waste management, and sanitisation. Our trained staff adapt to client schedules, ensuring minimal disruption while meeting health standards. Services include floor care, window cleaning, and restroom maintenance for offices of all sizes.
Industrial Cleaning
Specialised cleaning for manufacturing plants and warehouses, including machinery degreasing, floor scrubbing, and hazardous waste management. We comply with strict safety regulations while maintaining operational efficiency. Our team handles large-scale facilities with tailored equipment and COSHH-compliant products.
Healthcare Cleaning
Infection control services for GP surgeries and medical centres, following CQC guidelines. Includes terminal cleaning, decontamination of clinical areas, and biohazard waste disposal. Our DBS-checked staff use colour-coded systems to prevent cross-contamination, ensuring patient and staff safety in compliance with healthcare standards.
School Cleaning
Comprehensive cleaning for schools and colleges, including classroom sanitisation, restroom maintenance, and playground safety checks. Our safeguarding-trained team works outside school hours to maintain hygiene without disrupting education. We prioritise child-safe cleaning products and thorough deep-cleaning during term breaks.
Retail Cleaning
Maintaining customer-facing areas through window cleaning, floor care, and restroom sanitisation. Our flexible scheduling accommodates retail hours, ensuring clean environments for shoppers and staff. We provide high-traffic area maintenance and seasonal deep-cleaning to uphold brand standards across shopping centres and individual stores.
People
Jayne Gethin
Managing Director
Leading ServiceMaster Swansea since 2005, Jayne expanded the business from a 2005 startup to a 150+ employee operation. Her client-focused approach and rapid response to emergencies have earned long-term contracts with healthcare and industrial clients across South Wales.
Questions
What commercial cleaning services do you offer in Swansea?
We provide office, healthcare, industrial, school, and retail cleaning services across Swansea and surrounding areas, tailored to client schedules with flexible hours.
Are your cleaning staff certified for healthcare environments?
Yes, our team holds DBS checks and CQC-compliant infection control training for medical facility cleaning, including proper biohazard waste handling procedures.
How do you ensure consistent cleaning quality?
We conduct bi-monthly KPI audits, use remote workforce monitoring (EziTracker), and maintain daily communication logs between clients and contract managers.
Can you accommodate emergency cleaning requirements?
While we don't offer 24/7 emergency services, we prioritise urgent requests and can deploy staff within 24 hours for critical situations like contract failures.
What areas do you cover beyond Swansea?
Our services extend to Carmarthen, Bridgend, Neath, Port Talbot, Llanelli, Merthyr Tydfil, and Pembrokeshire, with central location access via M4 junction 43.
Do you offer flexible contract terms?
Yes, we provide month-to-month contracts with 30-day termination notice, allowing clients to maintain service quality without long-term commitments.
Videos
Reviews (6)
David John Glasson
Nov 18, 2021
Report
I work for this company and from the moment I started to this day I have always found Service master a kind and family like experience to work for always on hand for advice and information and just a relaxed friendly professional work environment and I'm proud to work for Service master .
Donna Cutler
Jun 26, 2021
Report
Service master is a really nice company to work for been with them for 3 years and it was my first cleaning job and I have learnt so much from them thank you for taking me on but itw time to learn more as I'm leaving
Sian Davies
Apr 24, 2021
Report
Critical:Professionalism,Quality,Responsiveness,Value
Awfull company to work for staff very rude and there behaviour towards my health!! was very unprofessional and inappropriate!! and my support worker also found there manager manner very ubrubt and rude on the phone one worst company ever work for absolute disgrace !!
Awfull company to work for staff very rude and there behaviour towards my health!! was very unprofessional and inappropriate!! and my support worker also found there manager manner very ubrubt and rude on the phone one worst company ever work for absolute disgrace !!
Haydn Butler-Alsop
Jul 07, 2019
Report
Awful company don't work for these people they don't know how to treat there staff! Only work here if you want to be a dog's body and get walked all over by the management. The only decent thing about working here is the staff on site!
James Reeves
Nov 23, 2018
Report
Excellent service once again from Servicemaster. I would recommend this company to anyone looking for commercial cleaners.
Shane Kerrison
Aug 23, 2017
Report
Worst company to work for lack of communication absolute joke not professional always excuses with Sharon when you can get to speak to her. Office staff don't pass messages on which causes a lot of problems. Always short staffed and treat staff like mud. It's a disgrace of a company id be ashamed
