Business Details
Underfloor Heating Solutions for Domestic & Commercial Projects
With over 25 years of experience, Underfloor Shop stands as a leading supplier of wet and electric underfloor heating systems. Our commitment to fostering personal relationships with customers distinguishes us, supported by a dedicated account management service that provides ongoing technical advice and project support. Every team member undergoes rigorous in-house training to ensure deep industry expertise, enabling us to serve both small-scale DIY enthusiasts and large commercial organisations with equal proficiency.We pride ourselves on offering market-leading brands, next-day delivery across the UK, and comprehensive design services tailored to individual project requirements. Our philosophy centres on building lasting relationships through exceptional service, ensuring clients receive not just materials but end-to-end solutions backed by a 25-year heritage of reliability and technical excellence.
Services
Wet Underfloor Heating
Electric Underfloor Systems
Design Service
Trade Accounts
Product Supply
Technical Support
Next Day Delivery
Warranty Assurance
Highlights and features
- We provide dedicated account managers for tailored project support
- Our team undergoes continuous technical training for industry expertise
- We offer free next-working-day delivery across the UK
- We supply both DIY enthusiasts and large-scale organisations
- We guarantee comprehensive design services with every project
Services
Wet Underfloor Heating
Our wet underfloor heating systems use water-based pipework for efficient whole-room heating. Designed for new builds and renovations, these systems integrate with existing boilers or heat pumps. Professional installation ensures optimal heat distribution and energy efficiency for residential and commercial properties.
Electric Underfloor Systems
Electric underfloor heating solutions provide rapid warmth through cable systems installed beneath floor coverings. Ideal for smaller projects or retrofitting, these systems offer precise temperature control. Suitable for bathrooms, kitchens, and conservatories requiring quick heat response times.
Design Service
Our technical team provides bespoke design layouts and material specifications for underfloor heating projects. From single-room installations to large-scale developments, we create tailored solutions. Full design support includes pipe spacing calculations and system compatibility assessments.
Trade Accounts
Trade partners benefit from exclusive discounts, dedicated account management, and priority delivery. Our trade service supports installers with technical expertise and product selection. Account holders receive project-specific quotations and after-sales support for commercial contracts.
Next Day Delivery
We guarantee next-working-day delivery for orders placed before 3pm. Nationwide coverage includes mainland UK destinations. Stocked items ship immediately from our Suffolk warehouse. Delivery tracking ensures timely arrival for time-sensitive construction projects.
Questions
What underfloor heating systems do you supply?
We provide both wet (water-based) and electric underfloor heating systems suitable for residential and commercial applications.
Do you offer technical support for installations?
Yes, our trained technical team provides design assistance, installation guidance, and product selection advice for all projects.
What delivery options are available?
We offer free standard 2-3 day delivery and next-working-day delivery for urgent requirements across the UK.
Can I get a custom design for my project?
Yes, we provide bespoke design services including layout drawings and material specifications tailored to your specific needs.
Do you support trade customers?
We offer dedicated trade accounts with exclusive discounts, priority delivery, and professional account management services.
What warranty do products carry?
Our products come with market-leading warranties, including extended coverage for complete system installations.
Reviews (4)
David Hale
Mar 20, 2021
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After receiving an incorrect part from an eBay purchase I was fortunate to find Underfloorshop. I telephoned prior to order and had an fast response to my call from Brandon who reassured me they had the correct part and offered quick delivery.I then ordered the part online at around 14.30 and it was delivered the following day by APC Overnight at 10.30.This was done at no extra cost at a price significantly lower than the competition. The Polypipe PPB00401 Actuator is an integral part of many underfloor heating systems. There can be several on one system.
Simon L.-B.
Dec 30, 2020
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Contacted a few suppliers as i wasn't sure what i needed. Got a swift response from Underfloor Shop. Then i rang through and explained what i thought i needed not knowing how systems work :( . Had a great conversation with Brandon who went through all parts needed and why paid for it on the phone and was delivered next day awesome service and great price thanks
Amaryllis Floral Design
Dec 23, 2020
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Ordered online for the first time with this company for next day delivery as per their website information, due to requiring the thermostats quickly but they never arrived. 4 days later I emailed them to ask where they were, only to be told the following day they didnt have them in stock and hadnt been sent out. I was prepared to carry on with the order but requested the cost of the fuel to make a second 300 mile round trip trip, which I thought was a reasonable request but they preferred to cancel the order! I just hope after such poor customer service my refund has been sorted! I would
Ruku Taneja
Nov 30, 2019
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Have bought underfloor heating products from them before and they provide a great range, many alternatives, cost effective pricing and are very friendly with their customer service. Would definitely recommend!
