Business Details
14 Years
experience
Emergency
services
Professional Plumbing Services Birmingham
Helpful Plumber is a family-run business with over a decade of experience serving the West Midlands. Established in 2012, we combine technical expertise with local knowledge to deliver reliable plumbing and heating solutions. Our Gas Safe registered engineers (registration number 550020) specialise in boiler installations, bathroom refits, and emergency plumbing services across Birmingham, Bromsgrove, and Redditch. We prioritise transparent pricing with fixed-rate quotes and back all work with a 12-month warranty.Our team's qualifications include Worcester Bosch and Baxi boiler certifications, unvented cylinder expertise, and Part P electrical accreditation. With 24/7 emergency availability and public liability insurance up to 5 million, we ensure both residential and commercial clients receive professional service with minimal disruption. Customer satisfaction remains our priority, evidenced by our five-star ratings and numerous positive testimonials highlighting our prompt response times and quality workmanship.
Services
Boiler installation
Bathroom fitting
Shower replacement
Emergency plumbing
Gas safety checks
Central heating
Tap fitting
Pipe repairs
Landlord certificates
Power flushing
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency plumbing response
- All work backed by a 12-month warranty
- Gas Safe registered engineers with 15+ years' experience
- Transparent fixed-price quotations with no hidden charges
- Public liability insurance up to 5 million
Associations and certifications
- Gas Safe Register
What people say
Friendly and professional
Prompt service
Excellent guidance
Quick diagnosis
Highly recommend
Services
Boiler installation
Our Gas Safe registered engineers specialise in new boiler installations, offering Worcester Bosch and Baxi boiler replacements with 12-month warranties. We handle complete system replacements including flue installation and system flushes. All work complies with current building regulations and includes safety certification.
Bathroom fitting
We provide full bathroom installations including plumbing, electrics, tiling, and suite fitting. Our specialists handle complete renovations from design to completion, offering mobility adaptations and modern design solutions for both residential and commercial properties across the West Midlands.
Emergency plumbing
Available 24/7 for urgent plumbing issues including burst pipes, boiler failures, and severe leaks. Our local engineers respond rapidly across Birmingham, Bromsgrove, and Redditch with fully equipped vehicles to resolve emergencies efficiently and safely.
Gas safety checks
We conduct comprehensive gas safety inspections for residential and commercial properties, providing Landlord Gas Safety Certificates. Our engineers check all gas appliances for compliance, safety, and efficiency using calibrated detection equipment.
Central heating
Our services include central heating installations, radiator replacements, and underfloor heating systems. We offer power flushing, thermostat fitting, and system upgrades to improve efficiency, with specialist knowledge of older property heating requirements.
People
Martin Loynes
Lead Heating Engineer
With 15 years' experience in Worcestershire, Martin is Gas Safe registered (550020) and City & Guilds qualified. He holds specialist unvented cylinder certification and is approved by Worcester Bosch and Baxi for boiler installations.
Questions
Do you provide 24/7 emergency plumbing services?
Yes, our Gas Safe registered engineers are available 24 hours a day, 365 days a year for urgent plumbing emergencies including burst pipes and boiler breakdowns.
Are your engineers Gas Safe registered?
All our plumbing engineers hold current Gas Safe registration (number 550020) for safe and legal gas appliance installation and maintenance.
What areas do you cover?
We provide plumbing services throughout Birmingham, Bromsgrove, Redditch, Solihull, and surrounding areas of Worcestershire and the West Midlands.
Do you offer boiler servicing?
Yes, we provide annual boiler servicing by qualified Gas Safe engineers to ensure safety, efficiency and maintain warranty validity.
What guarantees do you offer?
All our plumbing work comes with a 12-month warranty covering both parts and labour for complete customer peace of mind.
Reviews (5)
Kkc
Nov 28, 2021
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Our boiler failed late on Monday night (30th November). I called British Gas who provide boiler cover, and after 30 mins talking to a call centre, I was offered a visit in 2 weeks. Not great, and I knew they would trot out the "condemned boiler" routine, which could mean no heating until after Christmas. A rang a number of local tradesmen, who were either too busy, or didn't want to know. Then I called Helpful Plumber. Martin arrived within 30 minutes, and diagnosed the problem. He offered me a repair option, and a new boiler option. No sales pressure, it was my choice. I opted for the new boiler
James Green
Nov 18, 2021
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A shower pump we had prematurely seized after 6 months of use and we were advised by the manufacture that it required 22mm rather than 15mm pipework as part of the installation. Whether that was the exact reason for the failure we don't know. Helpful Plumber was contacted and a date for work was arranged within 3 days. The team of three arrived promptly and were throughly professional. The new pipework and shower pump (provided as a warranty replacement courtesy of Salamander) was installed without an issue. As the previous loft pipework had also been left without insulation by the previous plumber
Richard Lenton
Sep 13, 2021
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After approving a quote from 'Helpful Plumber', I reached out to arrange a date for the works via SMS, this was met with silence and with no reply, upon calling a couple of times i was able to speak to someone who told me to ring back next week to arrange a date, and when i did i had the same message...to ring back next week, he also said on a different occasion he would call me back but this never transpired. Further SMS messages and calls/voicemails have fallen on deaf ears with no replies. It has now been over a month since the approval of quote with no answer or reply/update. In conclusion
Anita Steed
Jun 19, 2021
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Our first time using Helpful Plumber. We would not hesitate to use them again if necessary. Gerard responded to our telephone query immediately, gave us a price and arranged a call out the next morning.
Callum arrived promptly, completed the job professionally and cleaned up before leaving. Great service!
Callum arrived promptly, completed the job professionally and cleaned up before leaving. Great service!
Karen Raybould
May 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Excellent service. Lovely helpful staff. Tidied up before leaving and patiently answered my questions. Cannot praise enough.
Services:Find & repair leak,Repair pipe
Excellent service. Lovely helpful staff. Tidied up before leaving and patiently answered my questions. Cannot praise enough.
Services:Find & repair leak,Repair pipe
