Business Details
24 Years
experience
Your Trusted Plumbing & Heating Experts in Worcester
Established in 2002, Boiler Care is a family-run plumbing and heating specialist with over 30 years of combined industry experience. Our team of Gas Safe and Oftec-registered engineers provides comprehensive services across Worcestershire, Herefordshire, Gloucestershire, Warwickshire, and parts of Shropshire. We specialise in boiler installations, gas and oil servicing, renewable energy solutions, and complex plumbing projects, backed by a minimum 5-year parts and labour guarantee through our Worcester Bosch accreditation. Our engineers hold qualifications in solar thermal systems, air-to-water heat pumps, and unvented cylinders, ensuring technical expertise across traditional and modern heating technologies. With a focus on safety and efficiency, we conduct detailed 25-point safety checks and maintain statutory CPA-1 flue analysis certification.Our reputation for quality workmanship has fostered strong relationships with local estate agents and earned us Worcester's accreditation for installation and servicing standards. We serve both domestic and commercial clients, including grade 1 listed properties and healthcare facilities, demonstrating adaptability to diverse project requirements. Our Worcester-based team prioritises customer satisfaction through transparent communication, free no-obligation quotations, and prompt resolution of appliance issues. With engineers strategically located across the home counties, we combine local knowledge with technical excellence to deliver reliable heating solutions tailored to individual client needs.
Services
Boiler Installation
Gas Servicing
Oil Boiler Service
Renewable Energy Solutions
Plumbing Repairs
Landlord Certifications
Specialist Projects
Solar Panel Installation
Heat Pump Systems
Unvented Cylinder Installation
Details
- Year established: 2002
Highlights and features
- 30+ years of combined experience in plumbing and heating
- Family-run business with Worcester-based management team
- Gas Safe and Oftec-registered engineers across multiple counties
- Minimum 5-year parts and labour guarantee through Worcester accreditation
- Specialists in both traditional and renewable heating technologies
Associations and certifications
- Gas Safe Register
- Oftec
- Worcester Bosch
Services
Boiler Installation
We specialise in new boiler installations for natural gas, LPG, oil, solar, and air-to-water systems. Our Worcester Bosch-accredited engineers provide a minimum 5-year parts and labour guarantee. The service includes system design, component selection, and integration with existing heating infrastructure while ensuring compliance with safety regulations.
Gas Servicing
Annual gas boiler, fire, and water heater servicing ensures safety and efficiency. Our Gas Safe-registered engineers perform 25-point safety checks using flue analysers. We service all boiler makes in domestic and commercial properties, including caravans and park homes, with statutory CPA-1 compliance documentation.
Oil Boiler Service
Comprehensive oil-fired appliance maintenance includes oil quality assessment and component replacement. Our Oftec-registered engineers conduct 25-point safety checks with flue analysis. We service leading brands like Worcester and Grant while ensuring compliance with environmental regulations for tank disposal and installation.
Renewable Energy Solutions
We install solar thermal panels and air-to-water heat pumps for sustainable heating. Our systems integrate with existing infrastructure using twin-coil cylinders. Ground source heat pump installations include horizontal collectors and borehole systems, designed for underfloor heating compatibility and energy bill reduction.
Specialist Projects
Our team handles challenging projects in grade 1 listed buildings, healthcare facilities, and churches. We adapt designs to meet specific control requirements while maintaining historical integrity. Services include bespoke plumbing solutions, commercial heating systems, and swimming pool heating installations across diverse property types.
People
Robert
Office Manager
Robert manages day-to-day office operations, ensuring smooth coordination between clients and engineers. With extensive industry knowledge, he provides expert guidance on heating solutions and project requirements while maintaining the company's customer-focused approach.
Dawn
Customer Service
Dawn handles client inquiries and service bookings, leveraging her technical understanding to address customer concerns. She plays a key role in maintaining communication between field engineers and clients, ensuring timely resolution of heating system issues.
Andy
Director
Andy oversees business operations and client relations, drawing on decades of industry experience. He manages project coordination and technical oversight while maintaining direct client contact for quotations and service discussions through his dedicated phone line.
Questions
What areas do you cover for plumbing services?
We operate across Worcestershire, Herefordshire, Gloucestershire, Warwickshire, and parts of Shropshire with strategically located engineers ensuring prompt service delivery.
Are your engineers qualified to work on gas appliances?
All our engineers are Gas Safe registered with statutory CPA-1 flue analysis certification, qualified to service all major boiler brands in domestic and commercial settings.
Do you offer guarantees on new boiler installations?
Through our Worcester Bosch accreditation, we provide a minimum 5-year parts and labour guarantee directly from Worcester on all new appliance installations.
Can you service oil-fired heating systems?
Our Oftec-registered engineers provide comprehensive oil boiler servicing including tank assessments, component replacement, and environmental compliance for oil line installations and tank disposal.
Do you handle specialist heating projects?
We undertake complex projects in grade 1 listed properties, healthcare facilities, and churches, adapting designs to meet specific regulatory requirements while maintaining historical integrity.
What renewable energy solutions do you offer?
We install solar thermal panels and air-to-water heat pump systems, including ground source options with horizontal collectors or borehole installations for complete eco-friendly heating solutions.
Reviews (7)
Kinverceramics
Nov 23, 2021
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Excellent service from the lovely lady who answered the phone to the skilled chap who did the job. Will definitely use again
Christine Manise
Aug 30, 2021
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Used them 3 times now for our caravan boiler servicing and advice since we moved into the area. Very good service and a pleasure not to be ripped off. Great job folks
AdvLiz Best
Jul 14, 2021
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I was very pleased with the installation of a new boiler. The work was done quickly and efficiently and I felt very comfortable with the engineer who did the work. I would definitely recommend this company.
Service:Heating system installation
Service:Heating system installation
James Hancocks
Apr 23, 2021
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Can not recommend them enough, really helpful, a company the builds your trust before completing any work. Installers were helpful, accomodating, and did what looked best rather than what was quickest and easiest.
Marc Griffin
Aug 23, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After putting a screw though a pipe while refitting my bathroom, these guys talked me through the boiler reset before deciding we had a leak , by the time I had the new floor up (ohps) they appeared on the doorstep and fixed the leak , we also have the boiler serviced with these guys and I would highly recommend them, great service .
Service:Heating system repair
After putting a screw though a pipe while refitting my bathroom, these guys talked me through the boiler reset before deciding we had a leak , by the time I had the new floor up (ohps) they appeared on the doorstep and fixed the leak , we also have the boiler serviced with these guys and I would highly recommend them, great service .
Service:Heating system repair
Deborah Wares
Jun 15, 2018
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We recently needed a new boiler during the snow, and had several quotes. Boilercare's quote was keenly priced and the level of service we received was excellent from start to finish. They are very reliable, and communication is first rate, with a manned office who clearly care about their customers. They fitted a new Worcester Bosch boiler for us and a couple of new radiators at the same time. We have since had a boiling tap fitted to our kitchen sink and again this job was carried out with professionalism. Extremely friendly staff which has made me feel very comfortable as a female customer in
Steve Morgan
Nov 22, 2017
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I run a holiday-let and B&B business and have three separate boilers (one oil and two gas) covering our various accommodation units. Having used Boilercare for a number of years for our annual check-ups and Landlord Certification I have always been impressed with the efficient and professional service they provide without us having to break the bank. Just recently we had a problem with a lack of pressure on one of our boilers which meant we had no hot water - not ideal for our paying guests! Boilercare came out within an hour or so of us contacting them, diagnosed the fault and hot water soon
