Business Details
27 Years
experience
Your Trusted Partner for Cleaning Services in Burgess Hill
Established in 1999, Sparkles Cleaning has been delivering comprehensive commercial and domestic cleaning services across Mid Sussex and surrounding areas. Our independent, locally-owned business prioritises long-term customer relationships through tailored cleaning specifications and continuous service development based on client and staff feedback. All personnel undergo rigorous vetting, uniformed identification, and comprehensive training in cleaning methodologies, health and safety protocols, and customer service standards.We maintain public liability insurance coverage up to 5 million, with unannounced quality checks and ongoing staff development programs ensuring consistent service excellence. Our operational model features dedicated cleaning personnel for continuity, transparent billing practices, and 24-hour managerial access for client support. With over two decades of industry experience, we specialise in flexible cleaning solutions for both businesses and private residences.
Services
Commercial Cleaning
Domestic Cleaning
Spring Cleaning
House Move Cleaning
Ironing Services
Details
- Year established: 1999
Highlights and features
- Over 20 years experience in commercial and domestic cleaning
- Fully trained, vetted and uniformed staff members
- Competitive pricing with transparent billing practices
- Dedicated cleaning personnel for service continuity
- Public Liability Insurance coverage up to 5 million
What people say
Premium service
Second to none
Excellent job
Well trained
Very reliable
Services
Commercial Cleaning
We provide tailored commercial cleaning solutions for small and medium businesses in Mid Sussex. Our service includes comprehensive cleaning specifications, dedicated staff assignments, and quality control through regular inspections. All contracts benefit from experienced supervisory management and public liability insurance up to 5 million.
Domestic Cleaning
Our domestic cleaning service offers flexible scheduling with consistent personnel for private residences. Services include weekly or fortnightly visits, custom cleaning specifications using client-preferred products, and comprehensive insurance coverage. We accommodate special requests while maintaining strict health and safety standards.
Spring Cleaning
Specialist deep cleaning services focus on thorough property maintenance during seasonal changes. Our trained staff perform detailed cleaning of hard-to-reach areas, complete with flexible scheduling options and professional equipment. This service includes comprehensive insurance coverage and quality assurance checks.
House Move Cleaning
We offer comprehensive cleaning services for property transitions, including pre-tenancy and post-tenancy cleans. Our experienced team handles both leaving and incoming property preparations with flexible scheduling options. The service includes key holding arrangements and strict adherence to health and safety protocols.
Ironing Services
Professional ironing services available as standalone or supplementary to regular cleaning. Our staff handle both in-home and out-of-home ironing requirements with attention to garment care instructions. The service operates under full public liability insurance coverage.
People
Emma
Owner
Emma leads Sparkles Cleaning with over two decades of industry experience. She oversees operations and client relations while maintaining the company's commitment to quality service and staff development.
Dawn
Team Supervisor
Dawn manages cleaning assessments and schedule coordination. With extensive experience in client requirements analysis, she ensures tailored service delivery while maintaining health and safety standards across all operations.
Questions
What happens if I am not satisfied with the cleaning service?
We prioritise customer satisfaction. Contact us immediately to discuss concerns. Our supervisory team will address issues and implement improvements through our quality control processes.
How long has Sparkles Cleaning been operating?
Established in 1999 as an independent partnership, we became a limited company in 2007. We have served Mid Sussex businesses and residents for over 20 years.
What insurance coverage does the company provide?
We maintain comprehensive Public and Employee Liability insurance up to £5 million. Copies of our policy are available for client review upon request.
Can I change my regular cleaning schedule?
We offer flexible scheduling. While we maintain consistent days and times, we accommodate changes with advance notice and provide alternative arrangements when necessary.
What happens if my regular cleaner is unavailable?
We make every effort to provide cover. When unavailable, we may adjust timing or arrange alternative personnel. Some clients prefer to cancel without charge in such circumstances.
Do you require contracts for domestic services?
No formal contracts are required. We operate on mutual agreement of terms and conditions, allowing clients to terminate services without financial penalty at any time.
