Business Details
Your Trusted Partner for Removal Services in Royston
Better Removals is a family-run business with over 30 years of experience serving Hertfordshire, Cambridgeshire, Bedfordshire, and Essex. Our commitment to excellence is reflected in our comprehensive range of services, including domestic, commercial, and international removals, secure storage solutions, and professional packing services. Our team of fully trained, uniformed staff ensures every move is executed with care, utilising a large fleet of vehicles equipped with specialist tools for optimal protection. We pride ourselves on competitive pricing, tailored solutions, and a customer-centric approach, evidenced by our ISO 9001, ISO 14001, and British Association of Removers accreditations.Our dedication to continuous improvement and client satisfaction has earned us a reputation for reliability, with repeat business and referrals forming the backbone of our success. By combining local expertise with a nationwide network, we deliver stress-free moves, ensuring every client's unique needs are met with precision and professionalism.
Services
Domestic Removals
International Removals
Commercial Removals
Storage Services
Packing Services
Highlights and features
- Family-run business with over 30 years of trusted service.
- Comprehensive removal services for domestic, commercial, and international moves.
- Competitive pricing for all move types.
- Large fleet of 19+ vehicles for various access needs.
- Accredited with ISO 9001, ISO 14001, and British Association of Removers.
Associations and certifications
- ISO 14001
- ISO 9001
- BS 8522
- BAR
- MOVE ASSURED
- AIM MEMBER
What people say
Phenomenal service
Relentlessly cheerful
Excellent service
Competitive pricing
Stress-free experience
Services
Domestic Removals
We handle domestic removals of all sizes, from one-bedroom flats to large mansions. Our trained team ensures careful handling, using protective equipment like transit blankets and floor protectors. With a fleet of 19+ vehicles, we adapt to access challenges, offering flexible solutions for local or national relocations.
International Removals
Our fully trained export teams manage international relocations, offering door-to-door services, customs clearance, and marine insurance. We specialise in secure packing for shipping containers, with options for part or full loads to ensure safe delivery of household goods abroad.
Storage Solutions
Our temperature-controlled warehouses provide short- or long-term storage across 40,000 sq. ft. of space with 450+ numbered containers. Services include inventory tracking, containerised storage, and self-storage units available Monday-Friday with prior booking.
Packing Services
We offer full packing, fragile-item wrapping, kitchen-only packs, and unpacking services. Our team uses high-quality materials like bubble wrap and packing paper to protect belongings, with specialist options for antiques, pianos, and international shipments.
Commercial Removals
We ensure minimal downtime for business relocations, handling SMEs to large corporations. Our services include secure packing, inventory management, and logistics planning, supported by a fleet capable of managing tight access and large-scale office moves efficiently.
Questions
What areas do you serve for domestic removals?
We cover Hertfordshire, Cambridgeshire, Bedfordshire, Essex, and Peterborough for domestic moves.
Do you offer international removal services?
Yes, we provide tailored overseas removals with fully trained export teams for single items or full households.
What storage options are available?
We offer secure containerised storage, self-storage units, and archive storage in temperature-controlled facilities.
Are you accredited by industry bodies?
We hold ISO 9001, ISO 14001, BS 8522, BAR, and Move Assured accreditations for quality assurance.
Can you assist with packing services?
Yes, we provide full packing, fragile-only, kitchen packs, and export packing with professional materials.
Reviews (6)
Aleksandra Tetnowski
Jan 17, 2022
Report
Tried to quote me 1200+ for barely any furniture being moved, to a property just down the road. They don't work by the hour apparently, so wanted me to pay for a full days worth of work for what would be a 2 hour job. Absolutely disgusted, lady on the phone was very dismissive.
TheMightyCor Eso
Sep 27, 2021
Report
Well organised removals company, worked for them a few days and saw a monumental difference between these guy's and 99% of the other firms on the market.
Scott Davis
Jun 15, 2021
Report
Despite chasing and chasing, filling in forms taking photo's and doing everything asked of me, you can't even get a quote from these people and I was recommended by my agent, I don't believe even if we agreed to a quote I would have any faith in them turning up,
Such a shame as I used them to move before, I don't normally leave negative reviews but feel I needed to as they have wasted so much of not only my time but also their own.
Avoid
Such a shame as I used them to move before, I don't normally leave negative reviews but feel I needed to as they have wasted so much of not only my time but also their own.
Avoid
Dan
Jan 02, 2021
Report
Positive:Professionalism,Punctuality,Responsiveness
We recently used Better Removals to move house. They were brilliant from the very start. They arrived on time and instantly took charge, putting us at ease. I would highly recommend this company for any house moves, I would certainly use them again in the future.
Services:In-county removals,Local removals
We recently used Better Removals to move house. They were brilliant from the very start. They arrived on time and instantly took charge, putting us at ease. I would highly recommend this company for any house moves, I would certainly use them again in the future.
Services:In-county removals,Local removals
David Coey
Dec 23, 2020
Report
I moved home from Cambridgeshire to Merseyside which was quite daunting. The removal guys turned up on time , knew what they were doing and great. This was during Covid 19 epidemic that made things all the more harder for them. They were able to move me in a day with no mishaps , no damage to items and properties. I would strongly recommend this company who have been brilliant throughout, thanks to all involved.
Corinne Poulton
Oct 10, 2020
Report
Received a quote for a 3 bedroom house removal to a 2 bedroom half a mile away from each other. No packing or dismantle of items literally just put the stuff on a lorry and take it off the other end, 3 hours work tops.
Bearing in mind 1 of my bedroom's is empty so essentially moving 2 into a 2 charge 1700. Why because it's a peak time! I have worked within the housing market sector for a lot of years and never have I heard of peak times for moving!! Got 3 much better quotes from other reputable firms,who don't look to rip you off because you want to move in September!
Bearing in mind 1 of my bedroom's is empty so essentially moving 2 into a 2 charge 1700. Why because it's a peak time! I have worked within the housing market sector for a lot of years and never have I heard of peak times for moving!! Got 3 much better quotes from other reputable firms,who don't look to rip you off because you want to move in September!
