Business Details
37 Years
experience
Premium Carpets & Flooring Solutions in Hampton Hill
Milbank Carpets, established in 1989, is a family-run business dedicated to delivering premium flooring solutions with a personal touch. Our expertise spans carpets, laminates, luxury vinyl tiles, and vinyls, catering to both residential and commercial clients. With decades of experience, we combine traditional craftsmanship with modern materials to meet diverse customer needs. Our partnerships with leading manufacturers ensure access to high-quality products, while our showroom in Hampton Hill provides a welcoming space for customers to explore options.We prioritise transparency, offering free estimates and professional installation services, and maintain a commitment to sustainability through eco-friendly product ranges. Our team's dedication to customer satisfaction has earned us a loyal clientele and positive recognition on platforms like Checkatrade.
Services
Carpets
Laminates
Luxury Vinyl Tiles
Vinyls
Commercial Carpets
Stair Runners
Rugs
Subfloor Preparation
Waste Removal
Home Visits
Details
- Year established: 1989
Highlights and features
- Family-run business with 35 years of flooring expertise
- Partnerships with leading UK carpet manufacturers
- Free no-obligation estimates and professional installation
- Eco-friendly product options including recycled materials
- Award-winning customer service showcased on Checkatrade
What people say
Excellent workmanship
Friendly knowledgeable staff
Impeccable service
Reliable local business
Great value for money
Services
Carpets
We offer a comprehensive range of carpets including wool, man-made fibres, stair runners, and commercial-grade options. Our products combine durability with aesthetic appeal, available in various textures and patterns. Expert installation services ensure perfect fitting for residential and business spaces.
Luxury Vinyl Tiles
Our luxury vinyl tiles replicate natural materials like wood and stone with exceptional detail. The Tarkett Inspiration Naturals range offers waterproof properties, underfloor heating compatibility, and lifetime guarantees. Ideal for kitchens, bathrooms, and high-traffic commercial areas.
Laminates
Durable laminate flooring solutions resistant to scratches, dents, and moisture. Available in wood-effect designs, these cost-effective options suit busy households and commercial environments. Professional fitting ensures long-term performance and aesthetic appeal.
Vinyls
Modern vinyl flooring options that emulate natural materials while offering superior water resistance. Cushioned and non-slip variants available for kitchens, bathrooms, and commercial spaces. Expert installation guarantees seamless results and lasting durability.
Commercial Carpets
Specialist commercial carpet solutions designed for high-traffic environments. Our range includes hardwearing man-made fibres and eco-friendly options with stain-resistant properties. Tailored installation services for offices, retail spaces, and hospitality venues.
People
Andrew Milbank
Founder
Andrew Milbank established Milbank Carpets in 1989, bringing decades of industry experience. His commitment to quality and customer service remains central to the company's ethos, ensuring exceptional flooring solutions for every client.
Aaron Milbank
Team Leader
Aaron Milbank combines operational expertise with customer service excellence. As a key team member, he maintains the company's legacy of quality while driving innovation in flooring solutions and installation techniques for residential and commercial clients.
Pat
Head Fitter
With extensive experience in flooring installation, Pat leads our fitting team. His meticulous attention to detail ensures flawless execution of every project, from carpets to vinyls, delivering lasting satisfaction for both domestic and business clients.
Questions
Do you provide free carpet estimates?
Yes, we offer free no-obligation estimates with a home visit to measure your space and discuss options.
What flooring works best for living rooms?
Wool carpets offer luxury and durability, while man-made fibres provide practical stain-resistant options for family spaces.
Can you fit flooring bought elsewhere?
We only install flooring purchased through Milbank Carpets to ensure quality control and warranty validity.
Do you offer waste removal services?
Yes, we provide uplift and disposal services for old flooring at an additional charge.
What areas do you cover?
We serve Hampton Hill, Twickenham, Richmond, Kingston, and surrounding areas in Surrey and South West London.
How do I care for new carpets?
Regular vacuuming is essential. Wool carpets require specialist cleaning, while synthetic options can use standard stain removers.
Reviews (3)
Rose Downes
Aug 08, 2021
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Always a great experience at this independent carpet shop. The owner is so knowledgeable and understands his product inside out. Very fair prices and complete transparency in the way estimates are presented.
Janice Newbery
Jul 20, 2021
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Just been in to discuss getting a carpet for a bedroom, helpful and knowledgeable, good selection, competitive prices with a short supply time. Will certainly be using to do the rest of the house. Can recommend.
Sally Gray
Sep 10, 2017
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The guy who helped us couldn't have been more helpful! He even suggested a few interior design ideas that I hadn't thought of and I'm using one of them. Not pushy but very attentive and knowledgeable.