Business Details
20 Years
experience
Expert Flooring Contractors in Hull
Established in 2006 by Managing Director Neil Polson, we are a family-run business dedicated to delivering exceptional flooring solutions for both commercial and domestic clients. With over 30 years of combined experience, our team specialises in the design, supply, and expert installation of a wide range of flooring options, including luxury vinyl tiles, carpets, safety flooring, and barrier matting. Based in Hull, we serve clients across East Yorkshire, Lincolnshire, and the wider UK, prioritising craftsmanship, customer satisfaction, and competitive pricing. Our in-house fitters ensure every project meets the highest standards, supported by a 12-month installation guarantee. We work closely with clients to tailor solutions to their specific needs, whether for residential properties, healthcare facilities, retail spaces, or industrial environments.Our commitment to quality is matched by our dedication to compliance, including GDPR regulations for data protection. By maintaining long-standing relationships with suppliers and clients, we have built a reputation for reliability and excellence in the flooring industry. Our services extend to UK-wide projects, with capabilities in old flooring removal, eco-friendly disposal, and fitting-only options. Customer testimonials highlight our reasonable pricing, timely execution, and first-class workmanship, though we remain attentive to feedback regarding unexpected additional costs. Through continuous improvement and a focus on innovation, we aim to exceed client expectations while upholding transparency and professionalism in every interaction.
Services
Commercial Flooring
Domestic Flooring
Luxury Vinyl Tiles
Carpets
Barrier Matting
Safety Flooring
Vinyl Flooring
Carpet Tiles
Fitting-Only Service
Flooring Samples
Details
- Year established: 2006
Highlights and features
- We have over 30 years of combined experience in commercial and domestic flooring.
- Our in-house fitters ensure expert installation of all flooring types.
- We provide UK-wide service with eco-friendly old flooring removal and disposal.
- A 12-month installation guarantee accompanies all projects.
- We offer free consultations and tailored flooring solutions for every client.
What people say
First-class standard
Excellent service
Highly recommend
Great work achieved
Love the new look
Services
Commercial Flooring
We provide durable, high-quality commercial flooring solutions tailored to sectors like healthcare, retail, and industry. Our services include design, supply, and expert installation, ensuring compliance with safety standards and long-term performance. Clients benefit from UK-wide coverage and a 12-month installation guarantee.
Domestic Flooring
Our domestic flooring services cater to residential properties, offering carpets, luxury vinyl tiles, and vinyl flooring. With a focus on aesthetics and durability, we provide free consultations, fitting-only options, and a 12-month guarantee. Samples are available to help homeowners choose the perfect finish.
Luxury Vinyl Tiles
Luxury vinyl tiles combine style with practicality, ideal for both homes and businesses. We supply and install premium brands like Karndean, ensuring water resistance and easy maintenance. Our team guarantees precise fitting and offers UK-wide delivery for these versatile flooring solutions.
Barrier Matting
Barrier matting systems enhance safety by reducing slip risks in high-traffic areas. We install commercial-grade matting for entrances, healthcare facilities, and industrial sites, combining functionality with seamless integration into existing interiors. Eco-friendly disposal of old flooring is included.
Fitting-Only Service
For clients who have already purchased flooring, our fitting-only service ensures professional installation. We handle all types, from carpets to luxury vinyl tiles, maintaining strict quality standards. This service includes a 12-month guarantee on workmanship.
People
Neil Polson
Owner / Director
With over 30 years in the flooring industry, Neil established Total Flooring Hull in 2006. His leadership focuses on quality craftsmanship, customer satisfaction, and sustainable practices, driving the company's growth across commercial and domestic sectors.
Sarah Backland
Finance & Customer Relations Director
Sarah oversees financial operations and client relations, ensuring transparent communication and GDPR compliance. Her expertise in balancing fiscal responsibility with customer-centric policies has strengthened the company's reputation for reliability and trust.
John Burwell
Senior Estimator
John provides accurate project cost assessments and tailored flooring solutions. His technical knowledge and attention to detail ensure clients receive competitive quotes and precise installations, aligning with Total Flooring Hull's commitment to excellence.
Questions
Do your flooring contractors work UK-wide?
Yes, we handle projects across the UK and Ireland, with a focus on Hull and East Yorkshire. Our experience ensures seamless service regardless of location.
Do you handle old flooring removal and disposal?
Yes, we remove and recycle old flooring as part of our eco-friendly approach, with costs included in your quote.
Do you offer a fitting-only service?
Yes, we install flooring you've already purchased, applying the same high standards as our full-service projects.
What is the process for getting an estimate?
Share your project details, and we'll provide a rough estimate. For accuracy, we can visit your site to assess requirements and deliver a tailored quote.
Do you offer a quality guarantee?
Yes, all installations come with a 12-month guarantee, complementing the manufacturer's warranty for comprehensive coverage.
Can you provide flooring samples?
Yes, we offer samples for all flooring types, including hard-to-find options, to help you make informed decisions.
Reviews (5)
Helen Cowley
Dec 09, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic service, reliable fitters turned up on time and really pleased with finished result. Highly recommend to others.
Service:Floor fitting
Fantastic service, reliable fitters turned up on time and really pleased with finished result. Highly recommend to others.
Service:Floor fitting
Darryl Wedgner
Aug 05, 2020
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Great lads great service.Everything was great until final invoice arrived with extra 78 pounds for glue.
Julie Hudson
Jun 17, 2020
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Positive:Professionalism,Quality
Supplied and fitted toilet/port had flooring after levelling the area. Great service.
Service:Floor fitting
Supplied and fitted toilet/port had flooring after levelling the area. Great service.
Service:Floor fitting
Neil Franklin
Aug 06, 2018
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We were blamed for preparation of floor, despite a site visit (with floor exposed) being undertaken by Total Flooring beforehand. A string of excuses as to why the job couldnt be completed on time and flooring not even fitted in the end. Alternative supplier had to step in. I was told to not approach Total Flooring about any future business. Appalling customer service.
Obo
Aug 31, 2017
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Total Flooring (Hull) laid Kardean parquet to the floor of our large through lounge diner - one of the last jobs in a major refurbishment to this house. The work was done with consumate skill and expertise.Of all the work we contracted out it is the job we are most pleased with - not simply because of the finished result, but the professional close attention we recieved throughout to obtain what we wanted.