Business Details
Luxury Kitchen Appliances & Services Somerset
Since 1840, Spillers Of Chard has established itself as a family-run leader in the kitchen and appliance industry, operating one of the UK's most acclaimed showrooms. Our 15,000 square foot space in Chard, Somerset, showcases a comprehensive collection of premium brands including AGA, Miele, and Gaggenau, alongside bespoke kitchen designs. Our certified engineers provide specialist services ranging from AGA cleaning to boiler maintenance, ensuring technical excellence and customer satisfaction. With six generations of experience, we combine traditional values with modern innovations like the AGA Intelligent Management System. Our commitment to sustainability is demonstrated through free appliance recycling services and environmentally responsible practices.We prioritise customer education through live demonstrations and tailored design consultations, supported by a dedicated team of over 20 specialists. Our comprehensive service portfolio covers installation, maintenance, and parts supply across the entire South West region, extending to Glasgow through delivery services. Quality assurance is maintained through exclusive use of genuine manufacturer parts and adherence to the latest technical training standards. We operate six days a week, offering flexible appointment options for both showroom visits and on-site service requirements. Continuous investment in staff development ensures our team maintains expertise across both heritage appliances and cutting-edge technologies.
Services
AGA Servicing
Boiler Servicing
Kitchen Design
Appliance Recycling
Parts Supply
Cleaning Services
Installation Services
Electrical Conversions
WEEE Recycling
Maintenance Contracts
Highlights and features
- Six generations of kitchen appliance expertise since 1840
- Certified AGA and Rayburn service engineers with factory training
- Comprehensive nationwide parts delivery available
- Sustainable WEEE recycling programme and eco-conscious practices
- Dedicated design team specialising in bespoke kitchen solutions
What people say
Exceptional product knowledge
Comprehensive showroom displays
Professional AGA servicing
Helpful design team
Factory trained engineers
Services
AGA Servicing
Our Gas Safe and OFTEC registered engineers provide comprehensive maintenance for AGA and Rayburn cookers. Services include safety checks, efficiency testing, and oil-to-electric conversions. With factory-trained technicians covering Somerset, Devon and Dorset, we ensure optimal performance and longevity for these heritage appliances.
Boiler Servicing
Professional boiler maintenance across the South West by experienced engineers. Our Gas Safe registered team handles servicing, repairs, and installation for domestic heating systems. We offer emergency callouts and scheduled maintenance contracts to ensure heating reliability throughout the year.
Kitchen Design
Full-service kitchen design from concept to installation. Our award-winning designers create bespoke solutions incorporating premium appliances, custom cabinetry, and functional layouts. We specialise in integrating heritage AGA cookers with contemporary kitchen designs across various space configurations.
Appliance Recycling
Comprehensive recycling of old appliances under the WEEE directive. We accept all electrical kitchen equipment for responsible disposal, with collection options during new appliance deliveries. Our licensed recycling service covers small appliances and major kitchen equipment with appropriate documentation for all disposals.
Parts Supply
One of the UK's largest AGA and Rayburn spare parts stockists. We supply genuine manufacturer components for repairs and upgrades, with delivery available nationwide. Our parts specialists provide technical advice for both traditional models and modern electronic conversions, ensuring compatibility and proper installation.
People
Robin Durie
Managing Director
Sixth-generation leader with over 25 years in kitchen appliance retail. Robin oversees strategic direction while maintaining hands-on customer service involvement. He champions the family values of quality and service alongside modern business practices.
David Mears
Financial Director
Chartered accountant managing financial operations since 2010. David ensures commercial sustainability while supporting investment in showroom innovations. He plays key role in developing customer finance options and trade partnerships.
Ian Botfield
AGA Technical Advisor
Certified AGA specialist with 18 years' experience. Ian leads the technical team responsible for installations and complex conversions. He provides expert advice on energy efficiency upgrades and modernisation of heritage AGA models.
Veronica Collins
Senior Designer
Award-winning kitchen designer specialising in AGA integration. With 15 years at Spillers Of Chard, she leads the design team creating bespoke solutions that combine functionality with aesthetic appeal, focusing on premium brand incorporation.
Antony Marsh
Service Engineer
OFTEC registered engineer covering the South West region. Antony specialises in solid fuel and oil appliance maintenance. With a decade of field experience, he provides both preventative maintenance and emergency repair services for heritage cooking equipment.
Questions
Do you offer AGA cooker servicing outside regular business hours?
We operate standard hours Monday-Friday 9am-5pm, with emergency callouts available. Saturday appointments are available at reduced hours for priority services.
Can you service non-AGA appliances purchased elsewhere?
Our specialist technicians handle AGA and Rayburn products only. We recommend contacting the specific manufacturer or authorised service provider for other brands.
Are spare parts available for discontinued AGA models?
We maintain substantial stocks of both current and legacy parts. For obsolete components, we can often source alternatives or provide modification options to extend appliance lifespan.
What areas do your installation services cover?
We offer full installation services across the South West including Somerset, Devon and Dorset. For other UK locations, we provide parts supply with local engineer recommendations.
How does the appliance recycling programme work?
We take back old appliances free of charge when purchasing replacements. Collection is available for large items during new appliance delivery, with smaller items accepted at our showroom.
Can I visit the showroom without an appointment?
While we recommend appointments for specialist consultations, we welcome walk-in visitors. Our team ensures all customers receive comprehensive product information during their showroom exploration.
Reviews (6)
Broom
Jan 25, 2022
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Impressed.
Giving we have been let down by another company in Somerset twice and never heard from them again it was a breath of fresh air getting the gas Aga serviced quickly booked in ,very efficient engineers service clean & tidy also checked the flu. Will use again
Giving we have been let down by another company in Somerset twice and never heard from them again it was a breath of fresh air getting the gas Aga serviced quickly booked in ,very efficient engineers service clean & tidy also checked the flu. Will use again
Julie Gill
Jan 07, 2022
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I have been dealing with Sarah at Spillers who has given me exceptional customer service, helping me order my new range and cooker hood. I looked at the same products on the Web, but nobody bothered quite like Sarah did, so she got my business! A credit to you Spillers, again thankyou Sarah and we'll done for doing such a great job!
Chris Wachsmuth
Dec 11, 2021
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High end kitchen appliance supplier & kitchen designers: Exceptional customer service with knowledgeable & friendly staff. Sarah Brewin could not have been more helpful. The myriad choices displayed are truly inspirational. Highly competitive pricing on the appliances we bought. Perhaps my only regret is that our initial contact to design & manage the project didn’t go so well: I suspect if we’d persisted, possibly asked for another designer(s) we would’ve received the expert service they can clearly deliver.
Julie Swann
Jan 14, 2021
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Amazing service. We were let down by an independent engineer and Clare the service manager at Spillers managed to squeeze us in the day after I called. Adam the engineer was brilliant and spent lots of extra time talking us through how everything worked as we recently inherited the aga and didn’t have a clue! Thank you so much!
Sian Plant
Oct 18, 2020
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Appalling. We visted to buy a range, tried to arrange a second visit to make our final choice. We emailed the person who gave us the quote - nothing - we phoned "we'll call back" they didnt. If its like that before you give them money dread to think about after sales care. We bought elsewhere.
Sue Bickford
Jul 09, 2020
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Have visited spillers nearly ever month and can’t wait till I am allowed out to visit roll on august always lots to see and buy and a new tile showroom to visit staff are friendly and got time to help you never rush you and always know about their products love your aga demos
