Business Details
Expert Carpets & Flooring Solutions in Walthamstow
Horizontal Matters is a family-run business with over 30 years of expertise in supplying and installing high-quality carpets, wood, laminate, and vinyl flooring. Established in Walthamstow, we serve residential and commercial clients across London, Hertfordshire, and Essex. Our team combines deep industry knowledge with a commitment to customer satisfaction, offering tailored solutions from our extensive showroom. We prioritise quality, providing products from leading brands while ensuring precise installation and after-sales care. Our services include home selection visits, sound-reducing underlays, and bespoke flooring designs.With a reputation built on reliability and professionalism, we cater to diverse needsfrom first homes to large commercial projects. Our experienced fitters ensure minimal disruption, leaving spaces clean and tidy post-installation. We maintain strong relationships with suppliers to deliver competitive pricing without compromising on quality. Customer testimonials highlight our attention to detail, timely service, and ability to meet unique flooring challenges. As a trusted local business, we pride ourselves on transparency, offering clear quotations and expert advice to guide clients through every step of their flooring journey.
Services
Carpets
Domestic Carpets
Commercial Carpets
Carpet Fitters
Flooring
Wood Flooring
Laminate Flooring
Vinyl Flooring
Carpet Showroom
Flooring Showroom
Highlights and features
- We offer over 30 years of expertise in flooring solutions.
- Our team provides expert installation services for all flooring types.
- We maintain strong relationships with leading flooring brands.
- Our Walthamstow showroom offers a wide range of samples and designs.
- We provide tailored solutions for residential and commercial clients.
What people say
Excellent service
Highly recommended
Professional and friendly
Fantastic team
Reasonably priced
Services
Carpets
We supply and install a wide range of carpets for residential and commercial properties. Our selection includes durable options for high-traffic areas and luxury designs for homes. Clients can choose from our showroom or opt for a home selection service. Our fitters ensure precise installation, using appropriate underlays for comfort and longevity. We also offer advice on maintenance and cleaning to extend carpet lifespan.
Wood Flooring
Our wood flooring solutions include solid and engineered options, suitable for various settings. We provide expert installation, sanding, and polishing services. Clients benefit from sound-reducing underlays and bespoke designs like herringbone patterns. We address moisture concerns and expansion gaps to ensure durability. Our team guides clients on cleaning and maintenance to preserve the flooring's appearance.
Laminate Flooring
Laminate flooring offers a cost-effective alternative to wood with high scratch resistance. We supply and install durable, easy-maintenance options suitable for homes and businesses. Our team advises on underlay choices for underfloor heating compatibility. We ensure seamless installation and provide guidance on avoiding common issues like tracking in high-traffic areas.
Commercial Flooring
We cater to commercial clients with safety flooring, carpet tiles, and contract broadloom. Our solutions meet industry standards for durability and aesthetics. We handle projects for offices, schools, and healthcare facilities, ensuring minimal disruption during installation. Our team offers tailored advice on materials suited to high-traffic environments and specific business needs.
Flooring Showroom
Our Walthamstow showroom displays a comprehensive range of flooring samples, including carpets, wood, and vinyl. Clients can explore brands like Amtico and Luvanto in person. For convenience, we offer a home selection service with sample swatches. The showroom team provides expert advice to help clients match flooring with interior design elements like paint and upholstery.
People
Stuart Gaylor
Owner & Floor Specialist
Stuart has over 30 years of experience in the flooring industry. He leads Horizontal Matters with a focus on quality and customer satisfaction. Clients praise his expertise and ability to deliver tailored solutions. He has built strong relationships with suppliers to offer competitive pricing and high-quality products.
Jenny
Carpet Fitter
Jenny is a skilled carpet fitter known for her attention to detail and professionalism. She ensures precise installations and addresses client needs efficiently. Her work on staircases and landings has received high praise for its finish and durability.
Marvin
Flooring Installer
Marvin is a dedicated flooring installer who consistently delivers high-quality results. Clients highlight his skill and reliability, particularly in complex projects requiring precision. His work contributes to the company's reputation for excellence in installation services.
Questions
Can I use underfloor heating with wood flooring?
Yes, engineered wood flooring is compatible with underfloor heating when paired with appropriate underlays designed for thermal conductivity.
Do you offer a home selection service for flooring?
Yes, we provide a home selection service where we bring samples to your home for your convenience.
Are existing underlays suitable for new flooring?
Most manufacturers require new underlays to maintain guarantees, ensuring optimal performance and longevity of your new flooring.
How do you address soundproofing concerns?
We offer specialist underlays that reduce noise transmission between floors, ensuring a quieter environment.
What areas do you serve?
We operate across London, Hertfordshire, and Essex, providing flooring solutions for residential and commercial clients.
Reviews (6)
Colin Edwards
Dec 06, 2021
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Stuart and his team fitted carpet and underlay in one of the rooms in my mums house and did such a great job that we had them come back to do my mums room as well. Totally professional from start to finish and I would not hesitate to recommend them to everyone I know.
Tania Fletcher
Nov 15, 2021
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Fabulous job on my old floor boards they have come back to life again.. looking great thanks to Michael. Stuart was brilliant through the whole process the conduit providing quote and advice professional and really helpful... and he even came back a few weeks later to help me move furniture back onto my revitalised woodern floorboards. I would highly recommend.. fair price and brilliant result. Very happy customer ..
Julie Greenwood
Nov 07, 2021
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The measuring service and fitting were good. However the estimation of fitting time was wildly overestimated. It was very apparent that the fitting could have been done in two person days, whereas we paid for four. So we paid a significantly higher price than the service we received..
Matthew Wood
Oct 18, 2021
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Friendly and honest service, couldn't fault it. I was given clear honest advice on my options for underlay and carpet. The fitting of the carpet was of a high standard.
Melis Otmar
Sep 14, 2021
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Amazing customer service overall. Stuart was most helpful in assisting us choosing our carpets and the final result is better than envisioned. Perfect fitting for a very complex staircase.
Priyanka Sivakumaran
Jun 26, 2021
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Jenny and Stuart, along with George have done an amazing job on my herringbone laminate flooring. It looks even better than I expected and brings me so much joy every time I walk in to my home. George is meticulous, professional and highly skilled. Definitely exceeded my expectations!
