Exeter Carpet

Business Details

Your Trusted Carpet & Flooring Experts in Exeter

As a family-run business operating from the northeast fringe of Exeter city centre, we specialise in providing high-quality carpets and floor coverings alongside a comprehensive fitting service. Our team, led by husband-and-wife duo Karen and Trevor Roberts with their son Daniel, combines decades of industry experience to guide customers through selecting the ideal flooring solutions for residential and commercial spaces. We are proud to be Exeter's preferred Amtico One supplier, offering the full range of designs and colour options directly from our showroom. Our expertise extends to natural flooring materials like Sisal and Seagrass, with samples from Alternative Flooring and Crucial Trading available for consultation.

Located just a short walk from John Lewis with accessible parking, our showroom provides a welcoming environment to explore premium flooring options. Customer testimonials consistently highlight our exceptional service quality, expert fitting, and commitment to client satisfaction. We maintain transparent communication throughout the selection and installation process, ensuring every project meets exacting standards. Our reputation as a trusted local business is built on delivering tailored solutions that balance aesthetics, durability, and budgetary considerations.

Services

Carpets Flooring Fitting Service Natural Flooring Amtico Supply

Highlights and features

Family-run business with generations of flooring expertise
Exeter's official Amtico One preferred supplier with full product access
Specialists in natural flooring solutions like Sisal and Seagrass
Comprehensive showroom featuring leading brands and samples
Proven track record of expert installations and customer satisfaction

What people say

Excellent service Expert fitting Best we have ever had Efficient and friendly manner Impressed

Website

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Services

Carpets

We offer an extensive selection of premium carpets suitable for residential and commercial properties. Our range includes various materials, patterns, and durability grades to match different requirements. Customers benefit from expert guidance to select optimal solutions balancing aesthetics, functionality, and budget.

Fitting Service

Our professional fitting service ensures perfect carpet and flooring installations. Experienced technicians use industry-leading techniques to guarantee precise measurements, seamless joins, and durable finishes. We handle all aspects from preparation to final inspection for complete client satisfaction.

Amtico Supply

As Exeter's Amtico One preferred supplier, we provide full access to their premium luxury vinyl tile collections. Customers can explore complete design options and colour variations in our showroom. Our expertise ensures accurate selection and supply for both residential and commercial projects.

Natural Flooring

We specialise in natural flooring solutions including Sisal and Seagrass materials. These sustainable options combine durability with organic aesthetics. Our showroom displays samples from Alternative Flooring and Crucial Trading to help customers make informed decisions about eco-friendly flooring.

Showroom Consultation

Our purpose-built showroom provides hands-on access to complete product ranges. Customers receive personalised consultations to explore options, compare materials, and make confident decisions. The space features interactive displays and sample collections from leading manufacturers for comprehensive selection.

People

Karen Roberts

Co-Owner

With decades of industry experience, Karen Roberts brings expert knowledge of flooring materials and design trends to customer consultations. She focuses on delivering tailored solutions that meet both aesthetic and practical requirements for residential and commercial clients.

Trevor Roberts

Co-Owner

Trevor Roberts combines technical expertise with customer service excellence. He oversees installation operations and quality control, ensuring every project meets the company's exacting standards. His hands-on approach maintains consistent service quality across all client engagements.

Daniel Roberts

Operations Manager

Daniel Roberts manages day-to-day operations and client relations. He brings contemporary business practices to the family-run enterprise while maintaining traditional values of quality and customer satisfaction. His role bridges technical expertise with modern service delivery.

Questions

What types of flooring do you specialise in?

We specialise in carpets, luxury vinyl tiles (including Amtico), and natural flooring options like Sisal and Seagrass for both residential and commercial properties.

Are you an official Amtico supplier?

Yes, we are Exeter's official Amtico One preferred supplier with full access to their complete range of luxury vinyl tile designs and colour options.

Do you offer fitting services?

Yes, we provide professional installation services for all flooring types with experienced technicians ensuring perfect results for every project.

What areas do you serve?

While based in Exeter, we serve clients across Devon including Topsham and surrounding areas for both supply and installation services.

Can I see samples before deciding?

Our showroom displays full product ranges including samples from Alternative Flooring, Crucial Trading, and the complete Amtico collection for hands-on selection.

What are your opening hours?

We're open weekdays 9am-5pm and Saturdays 9am-1pm. Appointments can be arranged for evening consultations if required.

Reviews (6)

Write a Review

Katy Sara

Nov 03, 2021 Report

I can't speak highly enough of this company and we've used them on several occasions over the years. When you start to feel overwhelmed with the choice, there's always someone on hand to talk you through what you're looking for and offer suggestions; there's never a hard sell on the more expensive stuff either which is really refreshing.
Measuring up is a quick and painless experience and the fitting is the same, with the team turning up on time and doing a quality job.
Thoroughly recommend this brilliant family run company!

Lynn Wetenhall

Jul 29, 2021 Report

This company was recommended to us and our friends weren't wrong! Absolutely impeccable, friendly and super-professional service. Couldn't have been more helpful. Very reasonable price for the quality of the carpets and fitting service

Stuart Miller

Jul 25, 2021 Report

Karen in the shop was friendly and helpful, and provided samples and leaflets.
Trevor measured up and gave us advice regarding the thresholds and underlay. The carpets in our lounge, stairs, landing and two bedrooms were fitted by Trevor with two other fitters. It was a long day tor them, but the results are fantastic. We are very pleased with the carpets and the service from everyone at Exeter Carpet Company. Highly recommended!

Isabelle Montagu

Dec 24, 2020 Report

We recently had specialist natural sisal and wool carpets fitted by Exeter Carpet Co. Their customer service was impeccable, they were so helpful, knowledgable and patient. The carpet fitting was executed so neatly, taking great care and fitted to an excellent standard. We would highly recommend Exeter Carpet Co.

Emily Hayward

Dec 11, 2020 Report

Recently had 4 rooms completed by The Exeter Carpet Company. The fitters - Dan and Martin were really friendly guys and they were both hugely respectful of my home. They were happy to answers all my questions and got the work done quickly but to such a high standard. I couldn't be happier with the final results. Thank you guys!!

Abbie Roberts

Oct 30, 2020 Report

Absolutely incredible service from start to finish. Friendly service in the showroom, lots of options and choices. The fitters were courteous and ensured they were respectful of my home. 10/10 would recommend.