Business Details
17 Years
experience
Emergency
services
Trusted Locksmith Services in Cardiff
City Locksmiths Cardiff is a trusted local locksmith service operating since 2009, dedicated to providing reliable and professional security solutions across Cardiff and surrounding areas. Our team of NCFE Level 3 accredited locksmiths specialises in uPVC and composite door and window repairs, lock installations, and emergency lockout assistance, serving both residential and commercial clients. With over 1,750 five-star reviews, we pride ourselves on delivering high-quality workmanship, 24/7 emergency support, and transparent pricing aligned with Master Locksmiths Association guidelines.Our engineers are DBS-checked, equipped with fully stocked vehicles, and committed to resolving 95% of issues during the first visit. We offer insurance-approved locks, free key-cutting on-site, and a 24-month guarantee on all parts fitted, ensuring long-term security and customer satisfaction.
Services
uPVC Lock Repairs
New Lock Installations
Emergency Locksmith Services
Window Lock Upgrades
Security Door Handles
Lock Cylinder Replacements
Multipoint Mechanism Repairs
Door Adjustments
Double Glazing Replacement
Smart Lock Installations
Details
- Year established: 2009
Highlights and features
- 16 years of experience in residential and commercial locksmith services
- Over 1,750 verified five-star reviews from satisfied customers
- DBS-checked engineers with fully stocked service vehicles
- 24-month guarantee on all parts fitted
- Specialists in uPVC and composite door security solutions
Associations and certifications
- NCFE Level 3 Accredited
What people say
Quick and professional
Excellent workmanship
Highly recommend
Friendly and efficient
Reliable service
Services
uPVC Lock Repairs
Our specialists repair uPVC door and window locks with precision, using manufacturer-approved components to restore security and functionality. We address snapped cylinders, misaligned mechanisms, and broken handles, ensuring compliance with TS007 standards. Emergency call-outs available 24/7 for urgent lock failures.
New Lock Installations
We install high-security TS007 3* anti-snap cylinders, 2* rated door handles, and multi-point locking systems to enhance property protection. All installations meet insurance requirements and include a 24-month parts guarantee for complete peace of mind.
Emergency Locksmith Services
Available 365 days a year, our emergency service resolves lockouts, broken keys, and security breaches within minutes. Engineers carry extensive stock for immediate repairs, with 95% of uPVC issues resolved during the first visit without door damage.
Window Lock Repairs
We repair and upgrade window locks, including espagnolette mechanisms and friction stays, to prevent forced entry and improve thermal efficiency. Services include hinge adjustments, sash jammer installations, and double glazing replacements for enhanced security.
Door Adjustments
Our technicians realign uPVC and composite doors affected by wear, temperature changes, or misalignment, ensuring smooth operation and secure closure. This includes gearbox replacements, hinge adjustments, and threshold modifications to maintain long-term functionality.
People
Nick Durn
Business Owner
Nick Durn is a Level 3 accredited locksmith with over 16 years of experience in residential and commercial security. He leads City Locksmiths Cardiff, prioritising customer satisfaction through transparent pricing, rapid response times, and expert craftsmanship, reflected in 1,750+ five-star reviews.
Questions
Do you offer 24/7 emergency locksmith services?
Yes, we provide round-the-clock emergency assistance for lockouts, broken keys, and security breaches across Cardiff and surrounding areas.
Are your locksmiths DBS-checked and certified?
All our engineers are DBS-checked and NCFE Level 3 accredited, ensuring professional standards and customer safety.
What areas do you cover?
We serve all CF postcode areas including Cardiff, Penarth, Caerphilly, Pontypridd, Barry, and surrounding South Wales regions.
Do you guarantee your work?
Yes, we offer a 24-month guarantee on all parts fitted during repairs or installations.
Can you repair uPVC door locks immediately?
Our vans carry extensive uPVC components, allowing 95% of repairs to be completed during the first visit without return trips.
How quickly can you respond to emergencies?
Emergency call-outs typically receive a response within 20-30 minutes, with many customers assisted in under an hour.
Videos
Reviews (7)
Eddie D.
Sep 15, 2023
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After I had a bad experience with a so called Locksmith, who I later found out was a national company and NOT local like he was advertising. I got highly recommended City Locksmiths Cardiff by a work colleague. I contacted Nick and he arranged to pop in and identify the problem with the front door. Nick got to the problem straight away and gave me a price to carry out the work. He replaced the faulty mechanism on the composite door and realigned it, he also upgraded my lock to a British Standard. I will always use City Locksmiths from now on and recommend him to anyone who requires a good honest family run Locksmith business
Kerrin Board
Nov 30, 2021
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My front door jammed and wouldn't open or lock. I called first thing Monday morning and was seen the same day. A temporary fix was done and 3 days later a brand new locking mechanism and barrel were fitted and the door working perfectly. I couldn't fault the standard of work, the speed in which it was done in and the professionalism!
Sonja Jones
Nov 27, 2021
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Positive:Professionalism,Responsiveness
Cant believe how speedy these guys came out to save the day! I was determined to have a local independent company help me and was it remotely disappointed by their professionalism, friendliness, honesty and speed! Thank you.
Cant believe how speedy these guys came out to save the day! I was determined to have a local independent company help me and was it remotely disappointed by their professionalism, friendliness, honesty and speed! Thank you.
Nick Howard
Oct 01, 2021
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Needed a minor window repair. Provider was completely disinterested as apparently not a high value enough job. Somewhat dismissive and unhelpful attitude, and rather short-sighted as will now go elsewhere for more major works planned to the house over the next 12-18 months.
James Rees
Sep 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
From initial contact to finished job was 2 hours, amazing service, fast and very professional.
Cheers
From initial contact to finished job was 2 hours, amazing service, fast and very professional.
Cheers
Debbie Cross
Jul 27, 2021
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Positive:Professionalism,Quality,Responsiveness
Quick service. Explained the problem and dealt with it. Will use again.
Quick service. Explained the problem and dealt with it. Will use again.
Heidi Scott
Jul 26, 2021
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Positive:Professionalism,Quality,Responsiveness
Brilliant service. Our living room door jammed with my newborn and myself inside and they were able to do an emergency call out and had it sorted within an hour. Thank you!
Brilliant service. Our living room door jammed with my newborn and myself inside and they were able to do an emergency call out and had it sorted within an hour. Thank you!
