Business Details
22 Years
experience
Trusted Home Improvement Solutions in Chepstow
Established in 2004, Thermotech UPVC Products is a family-run home improvement business based in Chepstow, serving South Wales and the South West of England. Our dedicated team of tradesmen specialises in manufacturing and installing high-quality UPVC windows, doors, conservatories, extensions, and roofing solutions. With over two decades of experience, we prioritise customer satisfaction through 100% quality guarantees, A-rated energy-efficient products, and a commitment to reliability. Our accreditations include FENSA registration, Consumer Protection Association membership, and Secured by Design certification, ensuring compliance with building regulations and security standards. We pride ourselves on being approachable, professional, and transparent, offering competitive pricing without compromising on craftsmanship.Our service calls are completed within 72 hours, and all guarantees last until the promised date. From initial consultation to final installation, our expert fitters ensure minimal disruption to your home while delivering durable, aesthetically pleasing results. Customer testimonials consistently highlight our attention to detail, punctuality, and the transformative impact of our installations on homes. As a local business, we combine technical expertise with a personal touch, making us a trusted choice for homeowners seeking long-term value and satisfaction.
Services
Windows
Doors
Conservatories
Extensions
Orangeries
Garden Offices
Roofing
Details
- Year established: 2004
Highlights and features
- Family-run business with 20+ years of local expertise
- 10-year guarantee on all window and door installations
- A-rated energy-efficient products for reduced heating bills
- Expert fitters with proven track record of punctuality and precision
- Secured by Design accreditation for enhanced home security
Associations and certifications
- Consumer Protection Association
- FENSA
- Secured by Design
What people say
Professional and friendly team
High-quality installations
Excellent customer service
Reliable and trustworthy
Prompt service
Services
UPVC Windows
Our A-rated UPVC windows enhance energy efficiency while reducing noise pollution. Available in casement, sash, and tilt-and-turn designs, they feature multi-point locks for security and come with a 10-year guarantee. The dual-seal system ensures draught-proof performance, and the durable finish requires minimal maintenance. Customers report significant improvements in home comfort and reduced heating costs after installation.
Conservatories
We construct bespoke conservatories using high-quality materials with options for Edwardian, Victorian, and lean-to styles. Our installations include lightweight tiled roofs for year-round usability and come with waterproof guarantees. The team ensures minimal disruption during construction, with many customers highlighting the transformative effect on their living spaces and property value.
Composite Doors
Our composite doors combine security and aesthetics with PAS 24 accreditation and anti-snap cylinders. Available in various colours and finishes, they feature energy-efficient insulation and come with a 10-year guarantee. Customers praise the professional fitting process and the doors' durability against weathering and attempted break-ins.
Roof Upgrades
We offer lightweight tiled roof solutions for existing conservatories, improving insulation and aesthetics. The process involves removing polycarbonate panels and installing insulated glass or tiled systems, often completed within two days. Clients report enhanced comfort and modernised appearances, with many opting for grey glass for contemporary styling.
Extensions
Single-storey extensions are tailored to individual needs, whether for additional living space or property value enhancement. Our team manages projects from foundations to completion, using quality materials and skilled tradesmen. Reviews highlight the seamless process, attention to detail, and the team's ability to meet deadlines without compromising on finish quality.
Questions
What areas do Thermotech serve?
Thermotech operates across South Wales and the South West of England, including Chepstow, Newport, and Monmouthshire.
What guarantees do Thermotech offer?
All window and door frame installations come with a 10-year guarantee, and service calls are completed within 72 hours.
Are Thermotech's products energy efficient?
Yes, all windows and doors are A-rated for energy efficiency, reducing heat loss and lowering heating bills.
Is Thermotech accredited by industry bodies?
We are FENSA registered, part of the Consumer Protection Association, and hold Secured by Design certification.
Can Thermotech handle emergency repairs?
While we prioritise prompt service calls within 72 hours, we do not offer 24/7 emergency repairs.
How do I request a quote?
Contact us via phone, email, or our website's online form to receive a free, no-obligation quote for your project.
Reviews (3)
Laura Symons
Sep 29, 2019
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Wonderful company from start to finish! I purchased a new door a few months ago, the quality and the fitting is outstanding.
Having an old stone wall surrounding the fitting was not an easy job, however the result is to perfection. Being a family run business they take customer service to heart. I can not fault this company and would highly recommend it.
Having an old stone wall surrounding the fitting was not an easy job, however the result is to perfection. Being a family run business they take customer service to heart. I can not fault this company and would highly recommend it.
Chrisley Finch
Jul 18, 2019
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Amazing quality windows and doors with first class service, such a family friendly business who take care of their customers. Highly recommend.
Glynis Jervis
Jul 07, 2019
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This small family company was excellent from start to finish. Then the after sales service was so efficient, Karl was at the end of the phone if the need arose. I would definitely recommend this company and would use them again.
