Business Details
11 Years
experience
Stylish & Affordable Furniture in Chippenham
At Furniturebox, we believe stylish, on-trend furniture should be affordable, easy to assemble, and delivered swiftly. Established in 2015 by Monty and Dan, our mission remains unchanged: to make it easy for anyone to create a home they love, regardless of budget. We prioritise customer satisfaction through free next-day delivery, a 2-year guarantee, and sustainable practices. Our commitment to quality is evidenced by rigorous ANSI/ASQ Z1.4 standard inspections, ensuring all products meet UK regulations. We partner with charities like KFR and Field Lane to support local communities, reflecting our ethos of accessibility and responsibility. Our team combines youthful innovation with a dedication to simplifying furniture shopping, offering over 50% off seasonal promotions and interest-free finance options.With a new 90,000 sq ft sustainable warehouse and partnerships like Clearabee for recycling, we balance affordability with environmental stewardship. Customer trust is earned through transparency, ethical supply chains audited to BSCI/SMETA standards, and a focus on people-first values. Our reviews highlight exceptional service, with Trustpilot testimonials underscoring our reliability. From dining sets to sofas, we blend modern design with practicality, ensuring every purchase enhances your living space and lasts for years.
Services
Next-Day Delivery
Assembly Service
Free Returns
Finance Options
Sustainability Initiatives
Details
- Year established: 2015
Highlights and features
- We offer free next-day delivery to mainland UK when ordered before 8pm.
- Our products undergo rigorous ANSI/ASQ Z1.4 quality inspections for durability.
- We provide a 2-year manufacturer's guarantee on most items.
- We partner with Clearabee for responsible recycling of old furniture.
- Our supply chains are audited to BSCI/SMETA standards for ethical compliance.
Associations and certifications
- ANSI/ASQ Z1.4
- BSCI
- SMETA
What people say
Exceptional delivery speed
High-quality furniture
Excellent customer support
Great value for money
Eco-friendly practices
Services
Next-Day Delivery
Furniturebox offers free next-day delivery to mainland UK when ordered before 8pm weekdays. This service ensures customers receive their purchases promptly, enhancing convenience and satisfaction. The company invests in efficient logistics to maintain reliability.
Assembly Service
An optional assembly service is available for customers requiring assistance with furniture setup. This service simplifies the process, ensuring items are correctly assembled by professionals. It reflects Furniturebox's commitment to customer ease and satisfaction.
Sustainability Initiatives
Furniturebox prioritises sustainability through eco-packaging, warehouse recycling, and partnerships like Clearabee for responsible disposal. These initiatives reduce environmental impact while maintaining product quality. The company aims for plastic-free packaging and carbon neutrality.
Finance Options
Interest-free finance options, including PayPal and Klarna, allow customers to spread costs. This flexibility makes high-quality furniture accessible without upfront financial strain. It supports budget-conscious shoppers seeking premium products.
Charity Partnerships
Furniturebox collaborates with charities like KFR and Field Lane, donating returned items to low-income families. These partnerships extend the lifecycle of products while supporting community needs. The company's social responsibility ethos strengthens customer trust.
Questions
What delivery options are available?
We offer free next-day delivery to mainland UK when ordered before 8pm weekdays. For other areas, standard delivery times apply.
Do you provide a warranty?
Most products come with a 2-year manufacturer's warranty covering structural defects. Some items have a 1-year warranty.
Can I return my purchase?
Yes, we provide free returns for most products within 30 days, excluding certain items specified on product pages.
What payment methods do you accept?
We accept PayPal, Klarna, and major credit/debit cards for flexible payment options.
How do you ensure product quality?
All products undergo ANSI/ASQ Z1.4 standard inspections, including durability and safety tests, to meet UK regulations.
Are your practices sustainable?
We use eco-packaging, recycle warehouse materials, and partner with Clearabee for furniture recycling to minimise environmental impact.
Reviews (7)
Anthony Edwards
Dec 01, 2021
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Great company, Great products,Great after sales fast delivery company that cares about its customers unlike some would recommend and buy from them again. Thanks so much.
Katt Hoskins
Nov 15, 2021
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Ordered a sofa from here at the end of September, website said delivery within 28days. Received an email saying sofas are being delivered within 4-6 weeks, which I understood. Its now been 8 weeks and I still haven't received my sofa!! Due to being advised 4-6 weeks I have been on a make shift sofa whilst being heavily pregnant. Not acceptable!
Jenny Harvey
Sep 16, 2021
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I ordered a sorento table which was beautiful but it got slightly scratched with our use i decided to get a glass topper which fits perfectly which i ordered in the evening and it arrived the next morning so happy with the service and speed of this company
Tina Joyce
Aug 22, 2021
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Wow, what a first class company to deal with! We purchased our lovely coffee table from Furniture Box and have to say, we were absolutely delighted. The item was well packed and the delivery very speedy. Unfortunately, once the item was unpacked, we noticed a chip on the underneath of the glass. I contacted the sales team to advise and the service that followed was second to none. Without any hesitation, a replacement was arranged. The customer service staff are superb and I would not hesitate to recommend Furniture Box to anyone
Jack Lerigo
Jul 30, 2021
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Furniturebox were great when a recently brought a new bed from them. The item arrived the next day and although one of the boxes was missing, this was the courier's fault and furniturebox support could not have been better in resolving the issue. I had the missing box the next day! I would 100% buy from them again!
Connie Carvell
Jul 29, 2021
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Excellent service!! had a couple of issues upon ordering but resolved very quickly and efficiently over email!! so good to have a good company offering solid and dependable customer service!
100% recommend this company!
100% recommend this company!
Nat Amy
May 28, 2021
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Purchased a white gloss dining table. Very fast delivery and furniture was easy to put together and looks gorgeous. I have already recommended to family and I will buy again in the future. Thank you :)
