Business Details
23 Years
experience
Emergency
services
Your Trusted Gas and Boiler Service Experts in Norwich
Established in 2003 by Tom Stone, TMS Gas Services has been delivering tailored gas and heating solutions across Norfolk and Norwich. Our Gas Safe registered engineers prioritise safety and efficiency, offering boiler installations, servicing, and repairs using cutting-edge condensing boiler technology. We adhere strictly to the latest building regulations, providing safety certificates and guaranteed workmanship.Our commitment to reducing fuel bills by up to 35% through optimised systems reflects our dedication to both customer satisfaction and environmental responsibility. With direct access to over 30,000 genuine parts, we ensure reliable, trouble-free installations and comprehensive Boiler Cover Plans for homeowners and landlords.
Services
Boiler Servicing
Gas Safety Inspections
Boiler Replacements
Radiator Repairs
Online Booking Service
Details
- Year established: 2003
Highlights and features
- We are Gas Safe registered engineers with over two decades of local experience.
- We use condensing boilers incorporating the latest energy-saving technology.
- All installations comply with the latest building regulations and safety standards.
- We guarantee high-quality workmanship and issue safety certificates for every job.
- We can reduce your fuel bill by up to 35% through system optimisation.
Associations and certifications
- Gas Safe
Services
Boiler Servicing
Annual boiler servicing ensures safety and efficiency for homeowners. Our Gas Safe engineers inspect components, clean systems, and verify performance. Regular maintenance prevents breakdowns and extends boiler lifespan.
Gas Safety Inspections
We conduct thorough gas safety checks for landlords and homeowners. Inspections cover appliances, pipework, and ventilation compliance. A Declaration of Safety certificate is issued post-inspection.
Boiler Replacements
We install high-efficiency condensing boilers tailored to property needs. Upgrades include system design optimisation and compliance with building regulations. New installations come with manufacturer warranties.
Radiator Repairs
Diagnosis and repair of faulty radiators, including leaks and cold spots. We balance systems for even heat distribution. Emergency call-outs available 365 days a year.
Boiler Cover Plans
Comprehensive annual servicing and unlimited repairs included in our cover plans. Discounts available for multiple properties. Plans include parts replacement and 24/7 emergency support.
People
Tom Stone
Founder
Tom Stone established TMS Gas Services in 2003. He leads a team of Gas Safe registered engineers committed to safety and efficiency. With over two decades of experience in the gas industry, he ensures all installations meet the highest standards.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers hold Gas Safe registration and carry verifiable ID cards for your safety.
Do you offer emergency boiler repairs?
We provide 24/7 emergency call-outs for boiler breakdowns and gas safety issues throughout Norfolk.
What areas do you cover?
We operate across Norfolk and Norwich, with services available in East Anglia and further afield.
Can you help reduce my energy bills?
Our condensing boilers and system optimisation can reduce fuel bills by up to 35% annually.
What's included in your Boiler Cover Plans?
Plans include annual servicing, unlimited repairs, parts replacement, and 24/7 emergency support with no excess fees.
Reviews (2)
Herbie Wilson-Daze
Dec 06, 2021
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We originally went to book in a general boiler inspection which was quick and easy to do using the online form.
However, soon after, we noticed water stains appear on our ceiling and started to panic. I spoke to Tom about this and he was brilliant. We went over some likely culprits, he explained everything to me in ways I could understand, and he then came and checked it all out in no time. He found a few issues and had to order the parts to resolve. The parts came quickly and he was back with us the next day to finish the job. As well as being efficient and knowledgeable, Tom was funny, friendly
However, soon after, we noticed water stains appear on our ceiling and started to panic. I spoke to Tom about this and he was brilliant. We went over some likely culprits, he explained everything to me in ways I could understand, and he then came and checked it all out in no time. He found a few issues and had to order the parts to resolve. The parts came quickly and he was back with us the next day to finish the job. As well as being efficient and knowledgeable, Tom was funny, friendly
Julia Brennecke
Oct 30, 2019
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Five star service with a smile! Tom is very knowledgeable and a thoroughly nice guy. I highly recommend TMS Gas Services.
