Business Details
13 Years
experience
Premium Furniture for Every Room in Your Home
Heze Furniture has been a trusted name in home furnishings since 2013, dedicated to helping customers create spaces that reflect their individuality. Our extensive collection combines European craftsmanship with contemporary design, offering solutions for living rooms, kitchens, bedrooms, and beyond. With thousands of satisfied customers and a 5-star rating on Trustpilot, we prioritise quality, durability, and style in every product. Our team collaborates with over a dozen European manufacturers to ensure competitive pricing without compromising on standards.We provide nationwide delivery across the UK, supported by a customer-centric approach that includes 0% finance options, comprehensive warranties, and a 100-day return policy. Our commitment to transparency is evident in our clear pricing, detailed product descriptions, and responsive support team available via phone, email, or live chat. Whether you're furnishing a single room or redesigning your entire home, Heze Furniture combines expertise, reliability, and innovation to transform houses into dream homes.
Services
Living Room Furniture
Kitchen Design
Bedroom Sets
Delivery Services
Finance Options
Details
- Year established: 2013
Highlights and features
- We offer free UK mainland delivery on all orders
- Our 25-year warranty covers kitchen carcasses
- We provide 0% finance options for purchases over 350
- We have a 100-day returns policy with free collection
- Our customer service team is available 9-5, Monday to Friday
What people say
Excellent customer service
High-quality products
Timely delivery
Great value for money
Easy online ordering
Services
Furniture Sales
We offer an extensive range of furniture for every room in the home, including living room suites, bedroom sets, dining tables, and office desks. Our products combine European craftsmanship with contemporary design, available in multiple finishes and configurations. Customers can choose from modern or traditional styles to suit their personal taste and interior decor.
Kitchen Design
Our kitchen department provides both budget-friendly sets and bespoke designs with a 25-year warranty on cabinet frames. We offer free design consultations, 3D visualisations, and installation services. Customers can select from modern, handleless designs or classic styles with various worktop and storage options.
Delivery Services
We provide nationwide delivery across the UK with multiple tracking options. Our own logistics team handles large items, while trusted partners manage smaller parcels. All deliveries include real-time tracking updates, with free standard delivery on all orders regardless of size or weight.
Finance Options
We offer 0% finance options for purchases over 350, with repayment terms from 6 to 10 months. Our finance partner Novuna provides instant decisions and paperless applications. Customers need only a 10% deposit to place orders, with flexible payment arrangements available for larger purchases.
Warranty Service
All products come with manufacturer warranties ranging from 2 to 25 years. We handle all warranty claims directly, with dedicated support for furniture, kitchens, and doors. Our team arranges inspections, repairs, or replacements as required, with clear exclusions listed for customer transparency and understanding.
Questions
What delivery areas do you cover?
We deliver to all UK mainland addresses with free standard shipping. We also serve Northern Ireland, Scottish Highlands, and islands at additional costs.
Do you offer price matching?
While we don't have a formal price match policy, our competitive pricing and 7% discount code PAY7 ensure you get excellent value.
Can I return items if I'm not satisfied?
Yes, we offer a 100-day returns policy with free collection for all UK orders. Items must be in original, unused condition with all packaging.
Are your products assembled or flat-packed?
Most large furniture items arrive fully assembled, while some smaller items and kitchen units come flat-packed with detailed instructions.
How do I track my order?
You'll receive tracking information via email once your order ships. For Heze Furniture Logistics deliveries, use our online tracking system with your unique reference number.
Do you have physical showrooms?
Currently, we operate as an online-only retailer with virtual consultations available. Our warehouse showroom in Oldbury allows local customers to view select items by appointment.
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Reviews (6)
Damon
Sep 24, 2021
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Sofa just arrived. Absolutely beautiful. Delivery was amazing and customer service from staff was perfect. Very much recommended
Justyna Skierska
Mar 21, 2021
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Very pleased with my new kitchen! Excellent customer service, quick delivery within 10 days! The quality of the furniture is better than expected. Highly recommend!
Natalia Snopkowska
Jan 07, 2021
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We ordered a customized sofa and we couldn't be happier as the quality is decent and it perfectly fits our house decor. Also, the service is very helpful and professional - they delivered and assembled it. If you are looking for a sofa that has a great price and a great quality, you are in the right shop!
Kevin Ross
Aug 26, 2020
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Helpful and innovative designer making the most of a small kitchen. Quality of the units themselves were good and were significantly cheaper than anyone else I could find and I would not hesitate to recommend HEZE.
Diana Higham
Aug 10, 2020
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Outstanding service and quality! We have ordered Nappa Sofa and a foot stool from Heze furniture because they provided an outstanding hassle free service to us for a great quality furniture from Poland (I am Polish and know the quality and the craftsmanship when it comes to the contemporary furniture). Customer service at Heze was second to none and they went to a great length advising us on the fabric as we needed something that would be pet and child proof (specialist Spanish fabric Daytona does the trick regardless what you throw at it!). Half a year later, there is no stain we are worried
Iwona Iwanicka
Jul 31, 2020
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I have bought a single sofa bed from Heze Furniture. It has been delivered super fast, the next day! The price was very resonable and the item itself looks nice. Highly recommended shop!
